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TownePlace Suites by Marriott San Antonio Northwest

3.0 star property

Photo gallery for TownePlace Suites by Marriott San Antonio Northwest

Porch
Property amenity
Premium bedding, desk, blackout curtains, iron/ironing board
Outdoor pool
Fridge, microwave, stovetop, dishwasher

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Kitchen
  • Pool
  • Pet-friendly
  • Housekeeping

Explore the area

View map
5014 Prue Rd, San Antonio, TX, 78240
  • USAA Corporate Office Headquarters
    ‪7 min walk‬
  • South Texas Medical Center
    ‪5 min drive‬
  • Six Flags Fiesta Texas
    ‪7 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Studio, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed (Mobility Accessible, Tub)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(33 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Studio, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(8 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Studio, Multiple Beds

8.6 out of 10
Excellent
(39 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Hearing Accessible)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio, Multiple Beds (Hearing Accessible)

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

San Antonio

With a stay at TownePlace Suites by Marriott San Antonio Northwest, you'll be centrally located in San Antonio, within a 5-minute drive of USAA Corporate Office Headquarters and University of Texas at San Antonio. .This family-friendly hotel is 5.7 mi (9.2 km) from Six Flags Fiesta Texas and 11.1 mi (17.9 km) from River Walk.

What's nearby

  • USAA Corporate Office Headquarters - 7 min walk - 0.6 km
  • University of Texas at San Antonio - 5 min drive - 6.1 km
  • South Texas Medical Center - 5 min drive - 4.9 km
  • The Shops of La Cantera - 5 min drive - 7.9 km
  • Six Flags Fiesta Texas - 7 min drive - 8.7 km

Getting around

  • San Antonio Station - 20 min drive
  • San Antonio International Airport (SAT) - 17 min drive

Restaurants

  • ‪Big Hops Growler Station - ‬10 min walk
  • ‪Dunkin' - ‬13 min walk
  • ‪The Magnolia Pancake Haus - ‬10 min walk
  • ‪Cracker Barrel - ‬5 min walk
  • ‪Bush's Chicken - ‬6 min walk

About this property

TownePlace Suites by Marriott San Antonio Northwest

Family-friendly hotel with free breakfast and a 24-hour fitness center
TownePlace Suites by Marriott San Antonio Northwest offers 123 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 123 guestrooms, featuring kitchens with refrigerators and stovetops. Your bed comes with premium bedding, and all rooms are furnished with queen sofa beds. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5.12 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 5.12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2007
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a deposit of USD 5 per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.75 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 5.12 per night (in/out privileges)
  • Uncovered extended parking fee: USD 5.12 per night
  • Pet deposit: USD 5 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Towneplace Suites Marriott Hotel San Antonio Northwest
Towneplace Suites Marriott San Antonio Northwest
Towneplace Suites San Antonio Northwest
TownePlace Suites Marriott San Antonio Northwest Hotel
Towne Suites riott Antonio we
TownePlace Suites by Marriott San Antonio Northwest Hotel
TownePlace Suites by Marriott San Antonio Northwest San Antonio

Reviews

TownePlace Suites by Marriott San Antonio Northwest Reviews

8.2

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 481 out of 1000 reviews
Rating 8 - Good. 262 out of 1000 reviews
Rating 6 - Okay. 130 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 56 out of 1000 reviews

Reviews

4/10 Poor

Angela

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This is an older hotel, which I don't mind, if the rooms are clean. However, there were months worth of dust on wall sconces in the bathroom, dust bunnies in the corner of the bathroom counter, dirt on the bathroom doors, and broken slats on the closet doors. We tried three different rooms, and eventually left. After speaking with management, they did apologize and refunded my stay. They said they will be undergoing a full remodel in the near future. I appreciated the call from the manager, but a dirty hotel room is a dirty hotel room. The best part of the place is the gym which is clean, cool, and well stocked.
Stayed 6 nights in Jun 2025

6/10 Okay

Ilya

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jun 2025

8/10 Good

Fernando

Liked: Cleanliness, property conditions & facilities
Convenience
Stayed 2 nights in Jun 2025

8/10 Good

Rolando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Edward

Travelled with family and small children
Liked: Cleanliness, amenities
Building was ok, my room smelled like cigarettes the whole stay there. Looked under my bed before checking out just to make sure I wasn’t leaving nothing behind and noticed under the beds hasn’t been cleaned. Trash and a pair of old sandals from previous people.
Stayed 4 nights in Jun 2025

2/10 Terrible

Debbie

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jun 2025

4/10 Poor

maria, cypress

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Waited 15 minutes for someone to arrive at front desk for check in at 5:00 PM. Hotel is old, musty; 1 elevator of 2 was not working and no AC on 3 rd floor hallway. Pictures are very inaccurately detailing the condition. Dark dingy carpet and mold in shower. Will not stay there again. Parking was good. Front dest young lady very pleasant.
Stayed 3 nights in Jun 2025

8/10 Good

nancy

Travelled with family
Troy at the front desk was absolutely outstanding during my stay. He was attentive, professional, and always quick to assist with anything I needed. Every time I approached him with a question or request, he responded with genuine energy and a helpful attitude. When I asked about laundry soap, he immediately said, “Of course!” with a smile and even offered dryer sheets without me having to ask. That level of thoughtfulness and proactive service is rare and truly appreciated. Troy delivered the best customer service I’ve ever experienced at a hotel. He’s a true asset to the property!
Stayed 3 nights in May 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent front desk!! Courteous, accommodating, helpful, friendly, one of the best ever! Room is clean and has everything you need.
Stayed 1 night in May 2025

10/10 Excellent

Jaime

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spacious and clean. We had a mix up with our reservations and the manger spent over an hour on the phone with me the night before we were to check in to make sure I was satisfied with everything. They even moved a pull out couch into one of our rooms to accommodate us. Henry at the front desk was super friendly and very helpful with our specific needs and food recommendations. Breakfast was very good every day. The only issue we had was the lift to get a handicap person in the pool was not working. I would definitely stay here again if I ever go back to San Antonio.
Stayed 4 nights in May 2025

8/10 Good

Ester

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My stay was great. Loved the complimentary laundry detergent and dryer sheets and the free use of washer and dryer.
Stayed 4 nights in Apr 2025

10/10 Excellent

Anthony

Stayed 2 nights in May 2025

4/10 Poor

Perla

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
In my opinion the restroom needs more cleaning. It was really dirty.
Stayed 2 nights in May 2025

8/10 Good

Marvin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast! The restroom need more toilet paper!
Stayed 1 night in May 2025

6/10 Okay

Edward

Travelled with family
Disliked: Cleanliness, room comfort

In between moves

Room needs upgrading, from the carpet, the bed frames and the shower heads. Housekeeping only came once to clean and never changed the towels when requested. Condition of the sheets and towels need replacement. Air conditioning blows directly to our heads and water temperature in the shower was sometimes unadjustable.
Stayed 4 nights in May 2025

4/10 Poor

Jordan M

Disliked: Cleanliness, property conditions & facilities
Partial of the hotel was destroyed, and the mess was still in there on the ground on the rear entrance.
Stayed 3 nights in May 2025

8/10 Good

Gabriella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Hotel was perfect for what we needed. Clean and comfortable. Staff was always friendly and attentive.
Stayed 3 nights in May 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trey checked us in and he was so kind. My second time staying at this location and it’s our favorite. Definitely will be back.
Stayed 1 night in May 2025

10/10 Excellent

Cynthia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful. It is located in a great area.
Stayed 1 night in May 2025

6/10 Okay

Jessica De

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Nao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good hotel, staff were excellent and showed professionalism, room were mostly clean. There were some stains on the window curtain. But other than that, nothing to complain. The hotel most likely old but still good hotel overall. Price were not bad.
Stayed 1 night in Apr 2025

10/10 Excellent

Jesus Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Arelis, Laredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2025

10/10 Excellent

LUIS ROGELIO

Stayed 2 nights in Apr 2025