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TownePlace Suites by Marriott San Antonio Northwest

3.0 star property

Photo gallery for TownePlace Suites by Marriott San Antonio Northwest

Porch
Premium bedding, desk, blackout curtains, iron/ironing board
Fridge, microwave, stovetop, dishwasher
Lobby
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
5014 Prue Rd, San Antonio, TX, 78240
  • Place, Huebner Oaks
    ‪5 min walk‬
  • Place, USAA Corporate Office Headquarters
    ‪7 min walk‬
  • Place, Regal Huebner Oaks
    ‪10 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

View all photos for Studio, Multiple Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Studio, Multiple Beds

8.4 out of 10
Very good
(42 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Studio, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(9 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(35 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed (Mobility Accessible, Tub)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Studio, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Hearing Accessible)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio, Multiple Beds (Hearing Accessible)

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

San Antonio

With a stay at TownePlace Suites by Marriott San Antonio Northwest, you'll be centrally located in San Antonio, a 5-minute drive from University of Texas at San Antonio and 10 minutes from Six Flags Fiesta Texas. .This family-friendly hotel is 10.2 mi (16.4 km) from San Antonio Zoo and Aquarium and 11.1 mi (17.9 km) from River Walk.

What's nearby

  • Huebner Oaks - 5 min walk - 0.5 km
  • USAA Corporate Office Headquarters - 7 min walk - 0.6 km
  • Regal Huebner Oaks - 10 min walk - 0.9 km
  • Crystal Ice Palace - 2 min drive - 3.4 km
  • LifeCare Hospitals of San Antonio - 5 min drive - 1.9 km

Getting around

  • San Antonio Station - 20 min drive
  • San Antonio International Airport (SAT) - 17 min drive

Restaurants

  • ‪The Hop Doctor - ‬11 min walk
  • ‪QuikTrip - ‬15 min walk
  • ‪Usaa - ‬4 min drive
  • ‪Umiya Sushi - ‬11 min walk
  • ‪Chipotle Mexican Grill - ‬15 min walk

About this property

TownePlace Suites by Marriott San Antonio Northwest

Family-friendly hotel with a 24-hour fitness center and an outdoor pool
TownePlace Suites by Marriott San Antonio Northwest offers 123 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 123 guestrooms, featuring kitchens with refrigerators and stovetops. Your bed comes with premium bedding, and all rooms are furnished with queen sofa beds. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5.12 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 5.12 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2007
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a deposit of USD 5 per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.75 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 5.12 per night (in/out privileges)
  • Uncovered extended parking fee: USD 5.12 per night
  • Pet deposit: USD 5 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Towneplace Suites Marriott Hotel San Antonio Northwest
Towneplace Suites Marriott San Antonio Northwest
Towneplace Suites San Antonio Northwest
TownePlace Suites Marriott San Antonio Northwest Hotel
Towne Suites riott Antonio we
TownePlace Suites by Marriott San Antonio Northwest Hotel
TownePlace Suites by Marriott San Antonio Northwest San Antonio

TownePlace Suites by Marriott San Antonio Northwest Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 485 out of 1000 reviews
Rating 8 - Good. 255 out of 1000 reviews
Rating 6 - Okay. 131 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 58 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Great clean comfortable room and super courteous staff
Stayed 1 night in Oct 2025

10/10 Excellent

Andrea

Stayed 3 nights in Oct 2025

6/10 Okay

irma

Stayed 2 nights in Oct 2025

10/10 Excellent

Nao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall clean room, quiet, and excellent staff. Showed professionalism. The only small downside is the property is little old. Maybe renovation may mae the hotel more better.
Stayed 1 night in Oct 2025

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and a/c great. Loved the amenities in room. Also dishes and cooking utensils were very convenient.
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

10/10 Excellent

Veronica

Stayed 1 night in Oct 2025

6/10 Okay

Buddhadeb

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was very helpful and friendly. The hotel itself needs better maintenance. It looked a lot worse than the photos.
Stayed 1 night in Oct 2025

8/10 Good

Micalyn

Liked: Cleanliness, staff & service, property conditions & facilities
Trey checked us in. He’s super attentive, very friendly. There were a few issues with the room but he remedied them quickly. The hotel was quiet.
Stayed 2 nights in Oct 2025

8/10 Good

Christina

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
The property is in need of work and renovations. We were on the third floor and the floor was very warm. We had to move to the second floor. One of the elevators was not working and with a hotel at 100 % capacity, it was just a little time consuming. The breakfast was good. They offer laundry detergent free. Which we didn’t have a chance to use, but maybe you can benefit from it, if time permits. Trey is the assistant manager and he made the stay worth it. He was very accommodating and understanding and always willing to help out customers to make them comfortable during their stay. He definitely deserves additional compensation for all the work he does to go above and beyond for customer.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lorenzo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was happy with the property. The staff were very nice and friendly. The only this that bothered me was that the American flag outside was tattered and torn. I find this very disrespectful.
Stayed 1 night in Oct 2025

2/10 Terrible

Daniel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't blame the staff - not their fault. Water barely got hot. Breakfast awful. Toilet flushing sounded like a space ship taking off. No clock in the room. Light in entry way to room broken. Everything worn and dirty. DON'T STAY HERE.
Stayed 2 nights in Oct 2025

10/10 Excellent

Surajad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Surajad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Lily

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean breakfast was great everyday we were there.
Stayed 3 nights in Oct 2025

8/10 Good

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ee
Stayed 2 nights in Oct 2025

6/10 Okay

Vanessa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You get what you pay for. We had some troubles with the room (toilet/sink not working well) but the night shift staff was great and quickly provided us a different room. I can’t remember her name (maybe Angela or Angelica) but the night staff woman was very friendly and welcoming. If I were to come back, it def be because of her caring communication.
Stayed 2 nights in Oct 2025

10/10 Excellent

anish

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice clean property with friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Desi

Stayed 1 night in Sep 2025

10/10 Excellent

Desi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and spacious. Staff was very friendly. We’d definitely stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities
Everything was awesome, fast check in, breakfast is good, overall great experience
Stayed 2 nights in Sep 2025

10/10 Excellent

Martha

Stayed 1 night in Sep 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael Jay

Liked: Cleanliness
Stayed 4 nights in Aug 2025

4/10 Poor

ANA

Travelled with family
Disliked: Amenities
Room was dirty
Stayed 2 nights in Aug 2025