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Room type Options Nightly price Book
Double Room Single Use, Balcony
23 square metres
1 Twin Bed
Room sleeps 1 guest
Select dates to see price
Other room types
Standard Double or Twin Room, Balcony
23 square metres
2 Twin Beds
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Upscale adults-only hotel, walk to Yumbo Shopping Center

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Laundry facilities
24-hour front desk

Located in San Bartolome de Tirajana (Maspalomas), MUR Hotel Neptuno Gran Canaria - Adults Only is steps from Yumbo Shopping Center and a 3-minute drive from Maspalomas Dunes. This upscale hotel is 13.3 mi (21.4 km) from Amadores Beach and 13 mi (21 km) from Puerto Rico Beach.

Make yourself at home in one of the 171 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature bidets and hair dryers.

Treat yourself with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Restaurante, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at MUR Hotel Neptuno Gran Canaria - Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Hotel Amenities

  • Lift
  • Fitness facilities
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 171
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Laundry facilities
  • Arcade/game room
  • Garden
  • Library
  • Safe-deposit box at front desk
  • Free newspapers in lobby
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Swimming pool
  • Internet access - wireless
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 2
  • Number of meeting rooms - 1
  • Number of outdoor pools - 1
  • Snack bar/deli
  • Parking (limited spaces)
  • Free self parking
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Luggage storage
  • 24-hour fitness facilities
  • Terrace
  • Electric car charging station
  • Water dispenser
  • Eco-friendly cleaning products used
  • Wheelchair accessible: No
  • Vegetarian breakfast available
  • Showcase for local artists
  • Vegan menu options available
  • Vegetarian menu options available

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Languages spoken

  • English
  • German
  • Spanish

Parking

Free self parking , Parking (limited spaces)

Room Amenities

MUR Hotel Neptuno Gran Canaria - Adults Only offers 171 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, and hair dryers. This San Bartolome de Tirajana hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Hair dryer
  • Balcony
  • Desk
  • Separate sitting area
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Wireless internet access
  • Bidet
  • Shower/tub combination
  • In-room safe (laptop compatible)
  • Flat-panel TV
  • Free WiFi
  • In-room safe (surcharge)
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 2

Where to Eat

Restaurante - Onsite buffet restaurant.

La Sirena - Overlooking the pool, this bar specializes in international cuisine and serves lunch only. Open daily.

Sotavento - Onsite piano bar. Open daily.

Room service (during limited hours) is available.

Nearby Things to do

  • Golfing nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Waterskiing nearby
  • Scooter/moped rentals nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Windsurfing nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 1
  • Manicures and pedicures
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at 11:30 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

No rollaway/extra beds available

No cots (infant beds) available

Minimum guest age is 18

Caters to adults only

Debit cards

Staffed front desk

Smoke detector

Renewable energy source - solar

Grey water recycling system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

gap period enforced between guest stays 72 hours

Staff temperature checks are not conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Comprehensive food waste policy

Comprehensive recycling policy

Water dispenser use by guests actively encouraged

Fees

Optional extras

  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Mur Neptuno Gran Canaria
  • Hotel Neptuno Gran Canaria San Bartolome de Tirajana
  • Neptuno Gran Canaria
  • Neptuno Gran Canaria San Bartolome de Tirajana
  • Neptuno Hotel Gran Canaria
  • Hotel Neptuno Gran Canaria Adults San Bartolome de Tirajana
  • Hotel Neptuno Gran Canaria Adults
  • Neptuno Gran Canaria Adults San Bartolome de Tirajana
  • Neptuno Gran Canaria Adults
  • MUR Hotel Neptuno Gran Canaria - Adults Only Hotel

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pool access available from 10 AM to 6 PM.

Children 18 years old and younger are not permitted at this adults-only property.

Contactless check-in and contactless check-out are available.

Awards & Affiliations

  • Biosphere
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