Iberostar Heritage Grand Mencey Tenerife, ESP - Best Price Guarantee

Room type	Options	Nightly price	Book
Suite Room with view 33 square metres 1 Queen Bed Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.7 1 Queen Bed 355-sq-foot room with city views Layout - Bedroom Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - Plasma TV Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours) Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers Practical - Safe, laptop workspace, and phone; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Closed-captioned TV Eco-friendly - Recycling bin and LED light bulbs Non-Smoking		Select dates to see price
Other room types
Superior Double Room Room with view 29 square metres 1 Queen Bed 1 King Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.7 1 Queen Bed or 1 King Bed 312-sq-foot room with city views Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - Plasma TV Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours) Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers Practical - Safe, laptop workspace, and phone; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Closed-captioned TV Eco-friendly - Recycling bin and LED light bulbs Non-Smoking		Select dates to see price
Double Room, Garden View (single use) 33 square metres 1 Queen Bed 1 King Bed Room sleeps 1 guest Room cleanliness: Exceptional! 4.7 1 Queen Bed or 1 King Bed 355-sq-foot individually decorated room, balcony with garden views Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - Plasma TV Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours) Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers Practical - Safe, laptop workspace, and phone; free rollaway/extra beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Closed-captioned TV Eco-friendly - Recycling bin and LED light bulbs Need to Know - No cribs (infant beds) available Non-Smoking		Select dates to see price
Double Room Single Use Room with view 31 square metres 1 Queen Bed 1 King Bed Room sleeps 1 guest Room cleanliness: Exceptional! 4.7 1 Queen Bed or 1 King Bed 334-sq-foot individually decorated room, balcony with city views Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - Plasma TV Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours) Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers Practical - Safe, laptop workspace, and phone; free rollaway/extra beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Closed-captioned TV Eco-friendly - Recycling bin and LED light bulbs Need to Know - No cribs (infant beds) available Non-Smoking		Select dates to see price
Junior Suite 43 square metres 1 King Bed 1 Queen Bed Room sleeps 3 guests (up to 2 children) Room cleanliness: Exceptional! 4.7 1 King Bed or 1 Queen Bed 463-sq-foot room with courtyard views Relax - Indoor private spa tub Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - Plasma TV Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours) Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers Practical - Safe, laptop workspace, and phone; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Closed-captioned TV Eco-friendly - Recycling bin and LED light bulbs Non-Smoking		Select dates to see price
Family Room 33 square metres 1 King Bed Room sleeps 2 guests (up to 2 children) Room cleanliness: Exceptional! 4.7 1 King Bed 355-sq-foot individually decorated room, balcony with garden views Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - Plasma TV Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours) Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers Practical - Safe, laptop workspace, and phone; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Closed-captioned TV Eco-friendly - Recycling bin and LED light bulbs Non-Smoking		Select dates to see price
Double Room Room with view 31 square metres 1 King Bed 1 Queen Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.7 1 King Bed or 1 Queen Bed 334-sq-foot individually decorated room, balcony with city views Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - Plasma TV Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours) Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers Practical - Safe, laptop workspace, and phone; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Low-height counters and sink Eco-friendly - Recycling bin and LED light bulbs Non-Smoking		Select dates to see price
Double Room (with Garden) 33 square metres 1 Queen Bed 1 King Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.7 1 Queen Bed or 1 King Bed 355-sq-foot individually decorated room, balcony with garden views Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - Plasma TV Food & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours) Sleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers Practical - Safe, laptop workspace, and phone; free rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Closed-captioned TV Eco-friendly - Recycling bin and LED light bulbs Non-Smoking		Select dates to see price

Hotel Amenities

Lift
Fitness facilities
ATM/banking
Concierge services
Total number of rooms - 261
Number of floors - 4
Number of buildings/towers - 1
Breakfast available (surcharge)
Laundry facilities
Garden
Health club
Safe-deposit box at front desk
Spa services on site
Multilingual staff
24-hour front desk
Business centre
Porter
Express check-out
Dry cleaning/laundry service
Full-service spa
Spa treatment room(s)
Steam room
Sauna
Wedding services
Express check-in
Designated smoking areas
Tours/ticket assistance
Free WiFi
Free wired Internet
Year Built – 1950
Number of restaurants - 4
Number of meeting rooms - 9
Number of outdoor pools - 1
Conference centre
Snack bar/deli
Parking (limited spaces)
Number of bars/lounges - 2
Number of poolside bars - 1
Luggage storage
Terrace
Water dispenser
Banquet hall
Reception hall
Distance from property (ft) 66
Distance from property (metres) 20
Off-street parking
Vegetarian breakfast available
Organic food
Locally-owned & organised tours & activities
Showcase for local artists
At least 80% of all lighting comes from LEDs
All property's electricity comes from renewable sources
Vegan menu options available
Vegetarian menu options available
Bulk dispenser for toiletries
Water-efficient showers only
Water-efficient toilets only

Family Friendly Amenities

Number of indoor pools - 1
Number of outdoor pools - 1
Free WiFi
Soundproofed rooms
Snack bar/deli
Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

English
French
German
Italian
Spanish
Russian

Parking

Parking (limited spaces)

Room Amenities

Iberostar Heritage Grand Mencey offers 261 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Plasma televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Santa Cruz de Tenerife hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Air conditioning
Room service (limited hours)
Television
Minibar
Coffee/tea maker
Daily housekeeping
Phone
Private bathroom
Bathrobes
Free toiletries
Hair dryer
In-room safe
Desk
Soundproofed rooms
Wireless internet access
Slippers
Satellite TV service
HDTV
Free WiFi
Individually furnished
Individually decorated
Plasma TV
TV size 32
Bathtub or shower
Towels provided
Linens provided
Number of beds 2
Housekeeping on request
Laptop-friendly workspace
Eco-friendly toiletries
LED light bulbs
Recycling
Closed-captioned TV
Change of towels (on request)
Change of bed sheets (on request)
WiFi speed - 25+ Mbps
Energy-saving switches

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Los Menceyes - This fine-dining restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.

Restaurante Kon·Tiki - This restaurant specializes in Mexican cuisine and serves lunch only. Open select days.

Los Laureles - This poolside restaurant specializes in Mediterranean cuisine and serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Restaurante Papa Negra - This fine-dining restaurant serves dinner only. Reservations are required. Open select days.

Room service (during limited hours) is available.

Nearby Things to do

Golfing nearby
Bicycle rentals nearby
Hiking/biking trails nearby
Scooter/moped rentals nearby
Mountain biking nearby
Golf lessons available nearby
Pilates classes on site
Yoga classes/instruction on site

Spa Services

Body treatments
Facial treatments
Number of treatment rooms 6
Couples treatment rooms
Manicures and pedicures
Body wraps
Body scrubs
Sauna in spa
Spa tub in spa
Massages
Steam room in spa

Accessibility

Wheelchair-accessible parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible meeting spaces/business centre
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance

Information missing or incorrect? Tell us! Opens in a new window

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

Children are welcome.
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Pet Policy

Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.

Children stay free

Service animals are allowed

Service animals are exempt from fees/restrictions

Number of children who can stay for free – 2

Debit cards

Staffed front desk

Smoke detector

Children stay free - maximum age 12

Property uses a professional cleaning service

Property is not currently implementing any guest safety measures

Annual carbon offsets

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Water dispenser use by guests actively encouraged

Fees

Optional extras

Fee for buffet breakfast: approximately EUR 20–30 for adults, and EUR 20–30 for children
Nearby parking fee: EUR 12 per day (66 ft away)
Facilities fee: EUR 20 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

Grand Hotel Mencey
Hotel Iberostar Mencey
Iberostar Heritage Mencey
Iberostar Grand Hotel Mencey Santa Cruz de Tenerife
Iberostar Grand Mencey
Iberostar Heritage Grand Mencey Hotel
Iberostar Hotel Grand Mencey
Iberostar Hotel Mencey
Iberostar Mencey
Iberostar Mencey Grand Hotel
Iberostar Grand Hotel Mencey Tenerife/Santa Cruz De Tenerife
Iberostar Heritage Grand Mencey Santa Cruz de Tenerife
Iberostar Heritage Grand Mencey Hotel Santa Cruz de Tenerife
Iberostar Heritage Grand Mencey Tenerife/santa Cruz De Tenerife

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property is professionally cleaned.

Information missing or incorrect? Tell us! Opens in a new window

Awards & Affiliations

EarthCheck

Iberostar Heritage Grand Mencey

Grid of 63 images

Choose your room

Please fix the following errors to continue:

Please enter a check-in date

Please enter a check-out date

Please provide the ages of children below

Please enter your travel dates like this: d/M/yyyy

Get an overview of this hotel
Luxury hotel with 4 restaurants and full-service spa

Popular property highlights

Languages spoken

Iberostar Heritage Grand Mencey

Hotel Amenities