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The Westin Camino Real, Guatemala

4.5 star property

Photo gallery for The Westin Camino Real, Guatemala

Meeting facility
Property video
Exterior
Lobby lounge
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Calle Camino Real 0-20, Zona 10, Guatemala City, Guatemala, 01010
  • Place, Plaza Fontabella Shopping Center
    ‪6 min walk‬
  • Place, La Aurora Zoo
    ‪11 min walk‬
  • Place, Oakland Mall
    ‪13 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪3 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(44 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 3
  • 2 Queen Beds

View all photos for Westin, Executive Room, 1 King Bed, Executive Level

Westin, Executive Room, 1 King Bed, Executive Level

Westin, Executive Room, 1 King Bed, Executive Level

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Westin, Executive Room, 2 Queen Beds, Executive Level

Westin, Executive Room, 2 Queen Beds, Executive Level

Westin, Executive Room, 2 Queen Beds, Executive Level

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Junior Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Westin, Junior Suite, 1 Bedroom, Executive Level

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Westin, Junior Suite, 1 Bedroom, Executive Level

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

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Exterior
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About the area

Guatemala City

Located in Guatemala City (Zona 10), The Westin Camino Real, Guatemala is within a 15-minute walk of Plaza Fontabella Shopping Center and Parque Las Américas. .This luxury hotel is 1 mi (1.7 km) from Oakland Mall and 1.5 mi (2.5 km) from National Museum of Archaeology and Ethnology.

What's nearby

  • Avenida La Reforma - 1 min walk - 0.1 km
  • Plaza Fontabella Shopping Center - 6 min walk - 0.6 km
  • La Aurora Zoo - 11 min walk - 1.0 km
  • Embassy of Mexico in Guatemala - 11 min walk - 1.0 km
  • Oakland Mall - 13 min walk - 1.1 km

Getting around

  • La Aurora Intl. Airport (GUA) - 14 min drive

Restaurants

  • ‪San Martín - ‬3 min walk
  • ‪El Cafetal - ‬2 min walk
  • ‪Cheers Sport Bar - ‬3 min walk
  • ‪Gianni‘s - ‬1 min walk
  • ‪The Market - ‬2 min walk

About this property

The Westin Camino Real, Guatemala

The Westin Camino Real, Guatemala offers 279 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Westin Spa. Services include massages and body scrubs. The spa is equipped with a steam room. The spa is open daily.
Make yourself at home in one of the 279 guestrooms featuring minibars and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for lunch, dinner, or brunch at the hotel's restaurant, El Cafetal, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Guatemala City? This hotel has 34983 square feet (3250 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
El Cafetal - This restaurant serves breakfast, brunch, lunch, and dinner.
Bar Biltmore - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 20 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Biltmore
  • El Cafetal

Things to do

  • Art gallery
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (34,983 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • In-room massages
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (100 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Roll-in shower (160 centimetre wide)
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1959
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 20 for adults and USD 15 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Camino Real Westin
Westin Camino
Westin Camino Real
Westin Camino Real Guatemala City
Westin Camino Real Hotel
Westin Camino Real Hotel Guatemala City
Westin Camino Real Guatemala Hotel
Westin Camino Real Guatemala
The Westin Camino Real
The Westin Camino Real, Guatemala Hotel
The Westin Camino Real, Guatemala Guatemala City
The Westin Camino Real, Guatemala Hotel Guatemala City

The Westin Camino Real, Guatemala Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 740 out of 1003 reviews
Rating 8 - Good. 157 out of 1003 reviews
Rating 6 - Okay. 62 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Dagoberto Alejandro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was very nice Great hotel
Stayed 7 nights in Dec 2025

10/10 Excellent

Irlan

Stayed 3 nights in Dec 2025

10/10 Excellent

Hector

Stayed 1 night in Dec 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing with great view, and the staff was amazing.
Stayed 2 nights in Dec 2025

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed. Beautiful decorations.
Stayed 2 nights in Dec 2025

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, clean room, great restaurants!
Stayed 1 night in Nov 2025

10/10 Excellent

Marco

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 1 night in Nov 2025

2/10 Terrible

George

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very glitzy lobby but the room smelled like damp, had rubbish in the bins and there was hair on the tiles in the bathroom. When I asked at reception the staff just shrugged and didn't even apologise. The walls are also very thin so you can hear couples arguing in the rooms nextdoor.Terribly overpriced for what it offers.
Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, amenities
Hotel was nice. The checkin process was not good. Check-in is at 3pm. We arrived at 4 and room was not ready until 5:30 pm.
Stayed 1 night in Nov 2025

10/10 Excellent

Giovanni

Stayed 1 night in Nov 2025

10/10 Excellent

Pedro

Stayed 3 nights in Nov 2025

10/10 Excellent

Annetty

Stayed 1 night in Nov 2025

8/10 Good

Xavier

Business traveller
Liked: Cleanliness, staff & service
Well located in a safe walkable area. Great Service. Nice public areas. Rooms could use some updating.
Stayed 2 nights in Nov 2025

2/10 Terrible

Irma

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an incredibly disappointing experience at this hotel! I made two distinct reservations through Expedia for separate days and under different names, but the system erroneously combined them for the same day. When I sought assistance from the reservations manager, Graciela Moino, I was met with indifference. She casually shifted the blame to Expedia, asserting that they couldn’t do anything to help me. To add to my frustration, the hotel facilities resembled those of a rundown motel. The carpeting in the hallways was grimy, the elevator was equally unkempt, and the service was nothing short of dreadful. Save yourself the trouble and don't waste your hard-earned money at this hotel!
Stayed 1 night in Nov 2025

2/10 Terrible

Henry

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an incredibly disappointing experience at this hotel! I made two distinct reservations through Expedia for separate days and under different names, but the system erroneously combined them for the same day. When I sought assistance from the reservations manager, Graciela Moino, I was met with indifference. She casually shifted the blame to Expedia, asserting that they couldn’t do anything to help me. To add to my frustration, the hotel facilities resembled those of a rundown motel. The carpeting in the hallways was grimy, the elevator was equally unkempt, and the service was nothing short of dreadful. Save yourself the trouble and don't waste your hard-earned money at this hotel!
Stayed 1 night in Nov 2025

10/10 Excellent

Shannon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful venu!
Stayed 1 night in Nov 2025

8/10 Good

Freddy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Yes
Stayed 2 nights in Nov 2025

6/10 Okay

Roberto Carlo, Santo Domingo

Stayed 1 night in Nov 2025

8/10 Good

Jenna

Stayed 2 nights in Nov 2025

8/10 Good

Juan Carlos

Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Stayed 1 night in Nov 2025

8/10 Good

Monica L., Miami

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff at the front desk were not as corteous as expected. The room was nice; both bed and pillows were very comfortable. We stayed at the Excecutive Floor. They offer snacks and coffee, which was a very nice touch. We enjoyed the pastries and the coffee was delicious. Our rate included breakfast which was delicious and hearty.
Very nice view from our room!
Stayed 1 night in Nov 2025

10/10 Excellent

Lilian

Stayed 3 nights in Nov 2025

10/10 Excellent

Ronald Junior

Stayed 2 nights in Aug 2025

10/10 Excellent

sandra

Stayed 1 night in Nov 2025