Hotel Villa Maya

3.0 star property

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.4 out of 10
Exceptional
(15 reviews)
  • Lagoon view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Single Room

In-room safe, individually decorated, desk, soundproofing

Standard Single Room

7.4 out of 10
Good
(3 reviews)
  • Lagoon view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Bed OR 2 Double Beds

View all photos for Superior (doble)

Superior (doble)

Superior (doble)

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 2 Double Beds

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About the area

Flores

Located in Flores, Hotel Villa Maya is on a lake, within a 10-minute drive of San Miguel & Tayazal and Cuevas de Ak'tun Kan. .This family-friendly hotel is 3.4 mi (5.5 km) from Lake Petén Itzá and 7.1 mi (11.4 km) from Flores Dock.

What's nearby

  • Lake Petén Itzá - 12 min drive - 4.6 km
  • Ixpanpajul Nature Park - 13 min drive - 7.5 km
  • San Miguel & Tayazal - 14 min drive - 7.0 km
  • Cuevas de Ak'tun Kan - 14 min drive - 7.0 km
  • Petencito Zoo - 20 min drive - 10.2 km

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 16 min drive

Restaurants

  • ‪Cafeteria Aeropuerto - ‬16 min drive
  • ‪Maracuyá - ‬19 min drive
  • ‪Pollo Campero, Flores, Petén - ‬18 min drive
  • ‪Cool Beans - ‬20 min drive
  • ‪El Sótano - ‬19 min drive

About this property

Hotel Villa Maya

Hotel Villa Maya offers 56 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries and ceiling fans. Rooms open to balconies. Each accommodation is individually decorated. Business-friendly amenities include desks, safes, and phones. Bathrooms include showers. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages.
Make yourself at home in one of the 56 individually decorated guestrooms. Rooms have private balconies. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an outdoor pool, a 24-hour fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Hotel Villa Maya has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: GTQ 60 to 120 for adults and GTQ 40 to 80 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Dock
  • Garden
  • In a national park
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • 20 buildings
  • Banquet hall
  • Built in 1988
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GTQ 150.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GTQ 60 to 120 for adults, and GTQ 40 to 80 for children
  • Rollaway bed fee: GTQ 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Villa Maya
Hotel Villa Maya Santa Elena
Villa Maya Hotel
Villa Maya Santa Elena
Villa Maya Hotel Flores
Maya Hotel Flores
Hotel Villa Maya Guatemala/Santa Elena
Hotel Villa Maya Hotel
Hotel Villa Maya Flores
Hotel Villa Maya Hotel Flores

Hotel Villa Maya Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 148 out of 194 reviews
Rating 8 - Good. 38 out of 194 reviews
Rating 6 - Okay. 6 out of 194 reviews
Rating 4 - Poor. 1 out of 194 reviews
Rating 2 - Terrible. 1 out of 194 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Claire

Stayed 2 nights in Dec 2025

8/10 Good

Ingrid

Stayed 1 night in Dec 2025

10/10 Excellent

Anagael

Stayed 1 night in Dec 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Dec 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
All the amenities and service were exceptional. The location and setting is so perfect if you are a nature lover. It feels like camping in the wild with modern amenities, convenience and luxury. The staff are so well trained and care!
Stayed 2 nights in Dec 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, property conditions & facilities
Divino, espectacular. Queda un poco retirado de flores pero es un lugar espectacular para descansar y desconectarse la vista al lago increíble todo espectacular
Stayed 1 night in Nov 2025

10/10 Excellent

Jerson

Stayed 4 nights in Oct 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal de staff es muy amable, te ayudan con el transporte, las chicas de recepción súper amables. Lo recomiendo ampliamente
Stayed 2 nights in Oct 2025

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is impeccable I highly recommend this Hotel, it’s real close to the airport and a nice drive to Tikal and many other beautiful places
Stayed 7 nights in Oct 2025

10/10 Excellent

carlos rene

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
A great place to rest after a long walk at Tikal Park, or a short relaxation in a clean pool.
Stayed 1 night in Sep 2025

10/10 Excellent

Andres, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, volveré sin dudas.
Stayed 1 night in Sep 2025

10/10 Excellent

Martha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service friendly staff Beautiful
Stayed 2 nights in Aug 2025

10/10 Excellent

CARLOS CASTANEDA DE, DEDHAM

Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing the sounds the nature around the hotel, very clean the hostility the food everything was perfect
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacob

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel on the lake with a large elegant pool with a waterfall. The lake has crocodiles, so you can’t swim in it, but it’s fun to see the crocodiles.
Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property!
Stayed 3 nights in Jun 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, spacious and the e beds were comfortable. The hotel has a restaurant that serves local and international food.
Traditional breakfast
Restaurant deck overlooking the lake
Monkey trail
Deck at dusk
Stayed 4 nights in Jul 2025

10/10 Excellent

Jessica Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect!
Stayed 4 nights in Jun 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quite resort
Stayed 3 nights in Jul 2025

10/10 Excellent

Myron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villa Maya is an excellent hotel with good dining, view of the lake, walking trails and excellent service at reception, including transportation to Flores.
Stayed 3 nights in Jul 2025

10/10 Excellent

Patricia

Stayed 2 nights in Jul 2025

10/10 Excellent

Soraya, Fredericksburg

Travelled with group
Liked: Amenities
Very peaceful and preserve place. The nature is just beautiful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rodrigo, Los Angeles

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wish we would have had more time to explore the grounds but breakfast with a river view was filling and the kids enjoyed the big pool and wildlife around.
Stayed 1 night in Jul 2025

8/10 Good

Jeong Woo

Travelled with family
Good
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option when visiting Peten

An excellent choice for lodging on trips to Petén. The hotel is remodeled and very well maintained. I highly recommend it. We really enjoyed it. The restaurant is also good, and there's no need to go out to eat. We really liked that the room had a small refrigerator, which came in very handy. The property is excellent for walking around.
Stayed 4 nights in Jun 2025