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The Hacienda & Spa at Hotel Santa Fe

4.5 star property

Photo gallery for The Hacienda & Spa at Hotel Santa Fe

Front of property – evening/night
Breakfast, lunch, dinner served; garden views
Interior
Suite, Fireplace
Breakfast, lunch, dinner served; garden views

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa pool

Explore the area

View map
537 S Guadalupe St, Santa Fe, NM, 87501
  • Place, Santa Fe Railyard
    ‪3 min walk‬
  • Place, Loretto Chapel
    ‪12 min walk‬
  • Place, Santa Fe Plaza
    ‪13 min walk‬
  • Airport, Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Fireplace (Hacienda)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Standard Room, 1 King Bed, Fireplace (Hacienda)

9.6 out of 10
Exceptional
(63 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds, Fireplace (Hacienda)

Standard Room, 2 Double Beds, Fireplace (Hacienda)

Standard Room, 2 Double Beds, Fireplace (Hacienda)

9.8 out of 10
Exceptional
(12 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, Fireplace

Suite, Fireplace

Suite, Fireplace

9.8 out of 10
Exceptional
(22 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 Double Sofa Bed OR 1 King Bed
  • Free wired internet

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About the area

Santa Fe

A stay at The Hacienda & Spa at Hotel Santa Fe places you in the heart of Santa Fe, within a 15-minute walk of Santa Fe Plaza and Art Vault. .This family-friendly hotel is 0.2 mi (0.3 km) from Santa Fe Farmers Market and 0.2 mi (0.4 km) from TAI Modern.

What's nearby

  • Santa Fe Railyard - 3 min walk - 0.3 km
  • Georgia O'Keefe Museum - 12 min walk - 1.0 km
  • Loretto Chapel - 12 min walk - 1.0 km
  • Santa Fe Plaza - 13 min walk - 1.2 km
  • Canyon Road - 15 min walk - 1.3 km

Getting around

  • Santa Fe Depot - 3 min walk
  • Santa Fe Municipal Airport (SAF) - 22 min drive

Restaurants

  • ‪Tomasita's Santa Fe New Mexican Restaurant - ‬3 min walk
  • ‪Cowgirl Grill - ‬5 min walk
  • ‪Social Kitchen + Bar - ‬5 min walk
  • ‪Zacatlan - ‬5 min walk
  • ‪Amaya at Hotel Santa Fe, The Hacienda & Spa - ‬3 min walk

About this property

The Hacienda & Spa at Hotel Santa Fe

The Hacienda & Spa at Hotel Santa Fe offers 35 air-conditioned accommodations with fireplaces and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Santa Fe hotel provides complimentary wired Internet access. Business-friendly amenities include desks and safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Make yourself at home in one of the 35 air-conditioned rooms featuring fireplaces and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a hot tub. Additional features at this hotel include concierge services, babysitting (surcharge), and gift shops/newsstands.
Satisfy your appetite at Amaya, a restaurant which features a bar/lounge and a garden view. Mingle with other guests at the complimentary reception, held daily. A complimentary continental breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 7 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Amaya - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free wired internet

Parking and transport

  • Area shuttle up to 1 mi
  • Secured, uncovered parking on site (surcharge)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Amaya

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Piano
  • Yoga classes

Family friendly

  • In-room babysitting
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 21.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Phone calls
  • Pool access
  • Shuttle service
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hacienda Hotel Santa Fe
Hacienda Santa Fe
Hotel Santa Fe
The Hacienda & Spa At Santa Fe
The Hacienda & Spa at Hotel Santa Fe Hotel
The Hacienda & Spa at Hotel Santa Fe Santa Fe
The Hacienda & Spa at Hotel Santa Fe Hotel Santa Fe

The Hacienda & Spa at Hotel Santa Fe Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 777 out of 1000 reviews
Rating 8 - Good. 156 out of 1000 reviews
Rating 6 - Okay. 46 out of 1000 reviews
Rating 4 - Poor. 13 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Great staff, spacious room in Hacienda and convenient location. Dog friendly plus free parking.
Stayed 1 night in Jan 2026

10/10 Excellent

Michael, San Fernando

Stayed 1 night in Jan 2026

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely, the bed and pillows are very comfortable, and the staff was super friendly and helpful. The only reason we didn't give five 5 stars is for the French fries that came with the fish and chips. Unfortunately, they were pretty over done and dry. We didn't bring it up to the staff, because it wasn't a huge deal, just slightly disappointing.
Stayed 1 night in Jan 2026

10/10 Excellent

Sharmita

Stayed 1 night in Jan 2026

10/10 Excellent

Jimmie, shawnee

Stayed 1 night in Jan 2026

10/10 Excellent

Charlotte, Sarasota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were outstanding! Especially Tony. Everyone was very helpful and welcoming. We stayed in the spa wing. The bed was comfortable and the shower was awesome. We enjoyed the lounge for continental breakfast and happy hour. The hotel shuttle is a great amenity and the drivers were super friendly. Great spa as well. Best hotel experience we’ve had in a very long time. We will definitely stay here again!
Stayed 2 nights in Jan 2026

10/10 Excellent

Lisa, Tulsa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
always stay here. all excellent
Stayed 1 night in Jan 2026

6/10 Okay

Mark

Liked: Cleanliness, amenities
While the first experience was great, last night the hat in the bedroom portion didn't work correctly. The shower in that room floods the floor even with the door closed. When I told the staff about the heating issue, they seemed not to care.
Stayed 1 night in Jan 2026

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities
Rooms are great, but the furniture is starting to show aging. Staff is usually excellent, but the front desk staff were not very friendly on departure.
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was amazing. Clean, comfortable, and well-appointed.
Stayed 1 night in Jan 2026

10/10 Excellent

Rodney

Stayed 4 nights in Dec 2025

8/10 Good

veronica

Stayed 3 nights in Dec 2025

10/10 Excellent

James

Stayed 5 nights in Dec 2025

10/10 Excellent

Dione Lorena Santibanez, Plano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is fantastic fresh options and the staff friendly
Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Linda Kay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel extremely clean. Warm and welcoming. Staff were all accommodating and friendly. Decorated for Christmas made it special. The art throughout hotel was an added plus.
Stayed 2 nights in Dec 2025

8/10 Good

Frank

Stayed 4 nights in Dec 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable. Loved the cookies and fruit the hotel left in room first night. There was some mildew in the shower and the water took forever to get hot.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Cliff

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel ever! Gorgeous property. First-class from check in, to happy hour, to dinner, to rooms, to linens, to personnel and staff! Awesome experience all the way around! Highly recommend and will definitely return!
Stayed 1 night in Dec 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
Staff was very accommodating and polite.
Stayed 1 night in Nov 2025

6/10 Okay

Laura

Liked: Cleanliness, room comfort
I first stayed at the Hotel Santa Fe 10 years ago and had really fond memories of the experience. I loved the room and the art. It felt like a unique, upscale hotel at the time. On this return trip, I was hoping to have the same experience but left feeling a little disappointed. Overall, I give it an average rating. Our suite/room could use some updates. The decor seemed worn. There was peeling laminate in the cabinet, chipped ceramic soap holder, no iron/ironing board in the room, and weak lighting. I expected more for the price. On the plus side, the rooms are quiet, the fireplace and balcony were nice to have, and the bed was comfortable. It’s also a great location and no charge for parking. Everyone was very pleasant.
Stayed 3 nights in Nov 2025

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular place to stay. Highly recommend. Food and services outstanding.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025