Book Premier Inn Scales accommodation from NZ$120

The reception and cleaning staff were very helpful. The hotel decor is rather dark and dated. The lift was out of order so I had to go up 6 flights of stairs to my room. The fire/room doors do not have a soft close option so you are often disturbed. Walls are fairly thin, voices/tv can be heard through them. Breakfast was adequate, I have had better. Rooms are a good size, with plenty of towels/toilet roll (1 ply), tea and coffee. Very good size tv.

The breakfast was traditionally and freshly made. The parking was good, the room clean and the staff friendly.

Breakfast fine,Limited parking at hotel so had to park in council car park cost me another £11 so not happy and the property was dated

We have just got back from a wonderful stay at this charming hotel. The location, staff and facilities are fantastic, it is a lovely building. We've stayed in many hotels but this one really delivered on all fronts. We really appreciated the views from our bedroom which were absolutely awesome (from our room we could see Windermere and the surrounding scenery) we felt so lucky. The pool was lovely, clean and well serviced, with complimentary towels. The hotel gardens were beautiful. The restaurant and bar was a delightful experience, we enjoyed both evening meals and our breakfast, plenty of choice in terms of food and diet to suit most tastes. We will certainly be booking again and can't wait to return. Thank you so much to management and staff who went out of their way to make our stay memorable.

Didn’t use bar

Fabulous upgrade to a newly decorated suite, thanks! Beautiful space and going to try and book to go again with my husband. Didn’t get time to use the facilities this time but there’s a charge to use unless you book direct. The allocation for the evening meal on the HB package is £35. You can pay extra if you so wish. We happened to be seated next to the grill area so got chatting with the cook there. I had the most amazing steak - perfectly seasoned with a sauce. He also advised on the type/size of steak options. Based on what we saw my friend had a burger. It was lush and my steak was certainly the nicest in a long time. Chips came with a herb on which detracted from the flavour and we both left a lot. Ordinary fries or plain chips would have been better. Great breakfast next day and decent sized beakers to get a drink from of machine. Lush hot choc! Two guys were on their phones at different tables discussing work matters close to me which detracts from a relaxing brekky. I was almost going to move as it went on maybe ten mins. Hospitality nationally needs to consider signs asking people to consider the impact of such calls on other diners. Selfish! The chap two tables up said he didn’t want something going in the press but he talked about it. Despite this, it’s my third stay at this hotel and can recommend. Easy for M6 proximity and half way stage for my friend and I to meet. We usually book a separate room too so we can sleep well which I did with hotels. Com.