Book Bay Hotels Scarborough accommodation from NZ$103

Disappointing no wash hand basin in toilet. Down other end of room. Room quite stuffy, window did not open at all.

Had to leave within 20 minutes of being in the room and get a refund. Unclean bedsheets, taps weren’t working, leak in the ceiling and holes in the walls

Great location and well kept hotel. We stayed in a medium sea view room and had a great stay. The customer service was also very good. The only thing I would skip next time is the breakfast as it wasn’t to our liking. Will happily stay again. Parking is limited and very tight!

Lovely, modern, well kept hotel. Super friendly and helpful staff, good location, great breakfast

Just back from a three night stay in this lovely hotel. We chose Palm Court because of its location and its residents car park, this is a covered car park a just round the corner from the main entrance. Check in was quick and simple. Our room (No 31) was very nice, it was on the corner of the building with windows overlooking the front of the hotel and the multi story car park to the side. We had a very comfortable king size bed and the room was spotlessly clean. There was a hospitality tray with tea, coffee and hot chocolate sachets ( replaced daily). The bathroom was a bit cramped but had everything we needed, it was well laid out with an over the bath shower. Shower gel and shampoo was provided. We were very happy with our room, if I was to find a very minor fault it would be the lack of a USB outlet, not a major issue as we took an adapter. Breakfasts taken in the restaurant were excellent with a self service section for fruit juices, cereals etc end waiter service for cooked items. The breakfast menu contained a very good choice , the Yorkshire breakfast was excellent, (sausages exceptional). We had a very good dinner in the restaurant, the food and service were excellent. There is also an excellent range of snacks and meals also available in The Lounge . On checking in you are issued vouchers which give a discount on food bought in the restaurant and lounge. We found all staff at the hotel extremely pleasant and helpful. Would we book here again, absolutely yes.

Best part of the Hotel the staff friendly and welcoming . Personally would never stay again . The building is grand unfortunately time and the owners have not been kind to it. Very dated and neglected in parts. Appreciate that it’s a budget hotel but come on owners update the facilities. Paid £17:95 for a one course meal in the buffet restaurant was not worth it my opinion. So did not stay for breakfast had at a local cafe instead.