The Gould Hotel, an Ascend Collection Hotel

3.5 star property

Photo gallery for The Gould Hotel, an Ascend Collection Hotel

Premium bedding, pillow-top beds, in-room safe, desk
Breakfast area
Exterior
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofabed)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
108 Falls Street, Seneca Falls, NY, 13148
  • Place, Lake Hiddenwood State Park
    ‪2 min walk‬
  • Place, Women's Rights National Historical Park
    ‪2 min walk‬
  • Place, It's A Wonderful Life Museum
    ‪3 min walk‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (Larger Room)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking (Larger Room)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking (Larger Room)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking (2 Person Sofabed)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the area

Seneca Falls

With a stay at The Gould Hotel, an Ascend Collection Hotel in Seneca Falls, you'll be within a 10-minute drive of Cayuga Lake and National Women's Hall of Fame. .This hotel is 0.1 mi (0.1 km) from Seneca Museum of Waterways and Industry and 0.1 mi (0.2 km) from Women's Rights National Historical Park.

What's nearby

  • Lake Hiddenwood State Park - 2 min walk - 0.2 km
  • Women's Rights National Historical Park - 2 min walk - 0.2 km
  • Seneca Museum of Waterways and Industry - 2 min walk - 0.2 km
  • National Women's Hall of Fame - 2 min walk - 0.2 km
  • It's A Wonderful Life Museum - 3 min walk - 0.3 km

Getting around

  • Greater Rochester Intl. Airport (ROC) - 64 min drive

Restaurants

  • ‪Subway - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Sauder's - ‬3 min drive
  • ‪Circle K - ‬8 min walk
  • ‪Connie's Diner - ‬4 min drive

About this property

The Gould Hotel, an Ascend Collection Hotel

Hotel in Seneca Falls with a coffee shop and a restaurant
The Gould Hotel, an Ascend Collection Hotel offers 48 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 52-inch flat-screen televisions come with digital channels and first-run movies.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 48 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
The Gould Hotel, an Ascend Collection Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with digital channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 15.0 per night

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Gould Hotel Seneca Falls
Gould Hotel
Gould Seneca Falls
The Gould Hotel Hotel
The Gould Hotel Seneca Falls
The Gould Hotel Hotel Seneca Falls

The Gould Hotel, an Ascend Collection Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 580 out of 1001 reviews
Rating 8 - Good. 256 out of 1001 reviews
Rating 6 - Okay. 98 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Joan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful, clean room and great location. Nearby restaurants were easy to get to on foot.
Stayed 3 nights in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off season for this hotel but everything was clean and ready and the staff was very helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 1 night in Nov 2025

8/10 Good

Michelle

Liked: Cleanliness
Lovely room. , a little chilly without extra blanket or heat control but still felt chic
Stayed 1 night in Nov 2025

8/10 Good

Darcie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice hotel in the center of town
Stayed 1 night in Nov 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Courteous staff, good location for a visit to del lago.
Stayed 1 night in Nov 2025

4/10 Poor

Deborah

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was no refrigerator or microwave. There was no ice machine, but we did have an ice bucket. The hotel restaurant was not operating and the continental breakfast was a joke.
Stayed 3 nights in Oct 2025

2/10 Terrible

Byron

Stayed 1 night in Oct 2025

6/10 Okay

Benjamin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was fantastic. Bar/Food was closed. Lobby staff was spotty.
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, property conditions & facilities
The place was spotless, extremely courteous staff. Only disappointment was the restaurant and bar located in the hotel were closed. Luckily there were other restaurants within walking distance. I would definitely stay again if in that area!
Stayed 1 night in Nov 2025

6/10 Okay

Nancy

Stayed 1 night in Oct 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is pretty. I would love for the mattresses to be replaced as they are a bit saggy.
Stayed 1 night in Oct 2025

8/10 Good

Gretchen, Columbus

Stayed 1 night in Oct 2025

10/10 Excellent

TIM

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay…clean, quiet, very comfortable. Highly recommend!
Stayed 1 night in Oct 2025

8/10 Good

Lisa

Stayed 1 night in Oct 2025

4/10 Poor

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed, this would be our fourth stay at this hotel. We loved it and looked forward to staying every time. Since our last stay the hotel was sold and it shows. No restaurant or bar open, and that was not stated when booking my stay. So basically paid for a room that was beyond HOT, could not get the “portable air conditioner” that was not correctly installed to work for the life of me. The toilet would not flush properly. Reported it gentleman that came and flipped the handle for a few minutes said he would call someone to fix it, no one did. So between that, the heat, the rundown looking hotel that once was so well taken care of and beautiful and the no hotel restaurant or bar, we left a day early from our three day stay. I could have booked a luxury hotel with what was paid. Sad to say … we won’t be back,
Stayed 3 nights in Oct 2025

8/10 Good

Monica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small town with a few good family owned restaurants but didn't notice any chain restaurants at all. The on site bar and restaurant are not currently open.
Stayed 2 nights in Oct 2025

4/10 Poor

Hana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel in very bad shape

This is a pretty dilapidated hotel which was surprising going off of the photos.
Stayed 1 night in Oct 2025

4/10 Poor

Diana

Liked: Cleanliness
Disliked: Staff & service, room comfort
The bar was closed and we did not know that until we checked in. It was one of the reasons we picked this hotel.
Stayed 3 nights in Oct 2025

8/10 Good

Jared Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The rooms were very clean, staff were very helpful and friendly. Only drawback was the ice machine not being functional and having no fridge in your room.
Stayed 4 nights in Oct 2025

10/10 Excellent

Constance, Bloomington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay there again
Stayed 1 night in Oct 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking safe. Restaurants nearby.
Stayed 3 nights in Oct 2025

2/10 Terrible

Anthony, Lexington

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Problems
Stayed 3 nights in Oct 2025

6/10 Okay

Krista

Stayed 1 night in Oct 2025