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The Casablanca Hotel

3.5 star property

Photo gallery for The Casablanca Hotel

Reception
Restaurant
Exterior
Indoor pool
Staircase

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Gym
  • Room service
  • Pet-friendly

Explore the area

View map
4 Windward Dr, Grimsby, ON, L3M 4E8
  • Place, Gateway Niagara Information Centre
    ‪15 min walk‬
  • Place, Forty Creek Distillery
    ‪1 min drive‬
  • Place, Peach King Centre
    ‪2 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪29 min drive‬

Room options

View all photos for Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds

8.4 out of 10
Very good
(59 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

7.4 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(29 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Grimsby

When you stay at The Casablanca Hotel in Grimsby, you'll be on a lake, within a 5-minute drive of Lake Ontario and Peach King Centre. .This hotel is 3.6 mi (5.8 km) from Fifty Point Marina and 8.3 mi (13.3 km) from Confederation Park.

What's nearby

  • Gateway Niagara Information Centre - 15 min walk - 1.3 km
  • Biggar Lagoon Wetlands - 15 min walk - 1.3 km
  • Oakes Road Dog Run - 18 min walk - 1.5 km
  • Forty Creek Distillery - 1 min drive - 1.8 km
  • Peach King Centre - 2 min drive - 2.6 km

Getting around

  • Grimsby Station - 4 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 54 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Tim Hortons - ‬17 min walk
  • ‪Kelseys Original Roadhouse - ‬4 min drive
  • ‪Wendy's - ‬17 min walk
  • ‪Tim Hortons - ‬5 min drive

About this property

The Casablanca Hotel

Lakefront hotel with a 24-hour fitness center and spa services
The Casablanca Hotel offers 78 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Select Comfort beds feature premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)).

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include hot stone massages and massages. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 78 guestrooms. Your Select Comfort bed comes with premium bedding. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this Victorian hotel include complimentary wireless internet access, concierge services, and wedding services.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Planning an event in Grimsby? This hotel has 8719 square feet (810 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Changing table
  • In-room cot
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (weekly)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 8,719 square feet of conference space

Outdoors

  • On a lake

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2001
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 23 2025 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: CAD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Casablanca Inn
Casablanca Winery
Casablanca Winery Grimsby
Casablanca Winery Inn
Casablanca Winery Inn Grimsby
Casablanca Winery Hotel Grimsby
Casablanca Winery Inn Grimsby, Ontario
The Casablanca Hotel Hotel
The Casablanca Hotel Grimsby
The Casablanca Hotel Hotel Grimsby

The Casablanca Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 405 out of 1001 reviews
Rating 8 - Good. 279 out of 1001 reviews
Rating 6 - Okay. 173 out of 1001 reviews
Rating 4 - Poor. 88 out of 1001 reviews
Rating 2 - Terrible. 56 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large and comfortable room.
Stayed 1 night in Sep 2025

6/10 Okay

Brandon

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

2/10 Terrible

Richard

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would never stay there again. Shower was dirty with mold. Carpets were very old and dirty. Mattress was badly worn, collapsing in the middle. TV didn’t work. Just an overall horrible experience.
Stayed 1 night in Sep 2025

10/10 Excellent

Ed

Older hotel. It a lot of charm and great location
Stayed 1 night in Sep 2025

10/10 Excellent

Richard and Mirella

Liked: Cleanliness, staff & service
Casablanca was clean! Pet friendly. Staff was pleasant and accomodating.. We loved the 5 min walk to the lake. People in this area were polite and friendly.
Stayed 5 nights in Sep 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice stay.
Stayed 3 nights in Sep 2025

6/10 Okay

Andrew

Stayed 1 night in Sep 2025

8/10 Good

Maura

Liked: Cleanliness
no breakfast do to reno, and room temperature issues.
Stayed 1 night in Aug 2025

8/10 Good

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location and access to activities in the Niagara region.
Stayed 1 night in Sep 2025

6/10 Okay

LORRAINE

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Floor #3 smelled like old cigarette smoke & so did my room (my friend was in a different room). In addition my room was FREEZING and I was told it was an old hotel and the heat wasn't on anywhere in the building yet. She let me try another room but it was just as cold so I kept my original room. The hotel itself is in a great location by the lake which was nice. We didn't have time to try out the pool so can't comment on that. Be aware that there aren't a lot of restaurants right near the hotel - we drove to downtown where there was better selection.
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew, Harrod

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my favorite place to stay in Grimsby
Stayed 1 night in Sep 2025

8/10 Good

Nadia, Toronto

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly, good location, nice jacuzzi tub
Stayed 2 nights in Aug 2025

8/10 Good

Tamer

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Good vacation
Stayed 1 night in Aug 2025

10/10 Excellent

Trevor

Liked: Staff & service
Clean but a little out dated
Stayed 3 nights in Aug 2025

6/10 Okay

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities
One receptionist with blonde hair & glasses was very welcoming and friendly. The receptionist when we left was younger with brown hair and glasses and was not very friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very affordable compared with all the other places I looked at for the same night. Had a pool and restaurant that were great.
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Will come back again.
Stayed 1 night in Aug 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Tejbir

Stayed 1 night in Aug 2025

8/10 Good

Wladyslaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Tammy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small beds in cheaper suites
Stayed 2 nights in Aug 2025

10/10 Excellent

Julie, Calgary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how close it was to all of the main roads and the property itself was clean and quiet.
Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Stayed 2 nights in Aug 2025

8/10 Good

Mehki

Stayed 2 nights in Aug 2025