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Mercure Sofia City

4.0 star property

Photo gallery for Mercure Sofia City

Exterior
Property video
Lobby sitting area
2 restaurants, breakfast, lunch, dinner served; international cuisine
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
83 Bulgaria Boulevard, Sofia, 1404
  • Place, National Museum of History
    ‪20 min walk‬
  • Place, Vitoshka Boulevard
    ‪3 min drive‬
  • Place, Vitosha Blvd
    ‪3 min drive‬
  • Airport, Sofia (SOF)
    ‪17 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property
Sofia Balkan Palace
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 1,004 reviews
The price is NZ$222
includes taxes & fees
30 Mar - 31 Mar
Sofia Balkan Palace

About the area

Sofia

With a stay at Mercure Sofia City in Sofia (Rajon Triaditsa), you'll be within a 5-minute drive of Vitoshka Boulevard and Boyana Church. .This hotel is 2.6 mi (4.2 km) from National Palace of Culture and 3.4 mi (5.5 km) from Vasil Levski Stadium.

What's nearby

  • National Museum of History - 20 min walk - 1.7 km
  • Vitoshka Boulevard - 3 min drive - 3.0 km
  • Vitosha Blvd - 3 min drive - 3.0 km
  • Paradise Center - 3 min drive - 2.3 km
  • Boyana Church - 4 min drive - 3.3 km

Getting around

  • Ovcha kupel Metro Station - 4 min drive
  • Sofia Sever Station - 11 min drive
  • Sofia Airport (SOF) - 26 min drive

Restaurants

  • ‪Mangi & Piangi - ‬9 min walk
  • ‪Spaghetti Company - ‬7 min walk
  • ‪Ikigai - ‬8 min walk
  • ‪Nero - ‬2 min walk
  • ‪Гастроном - Вкусът на здравето - ‬7 min walk

About this property

Mercure Sofia City

Mercure Sofia City offers 111 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Cable television is provided. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Renovation of all guestrooms was completed in October 2024.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 111 air-conditioned rooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a hair salon, wedding services, and a television in a common area.
Enjoy international cuisine at Festa, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Sofia? This hotel has 1722 square feet (160 square meters) of space consisting of a conference center and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Festa - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Winter Garden - This bistro specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free offsite parking within 10 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 15.34 per day)
  • Valet parking on site (EUR 10.23 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 14.83 to 14.83 for adults and EUR 14.83 to 14.83 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Festa
  • Winter Garden

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping centre
  • TV in common areas
  • Wine tasting room

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (1,722 square foot of space)
  • Coworking space

Outdoors

  • In a regional park

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Lift (150 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2005
  • Renovated guestrooms - October 2024
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.28 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.83 to 14.83 for adults, and EUR 14.83 to 14.83 for children
  • Airport shuttle fee: EUR 120 per person (one-way)
  • Airport shuttle fee per child: EUR 120 (one-way)
  • Self parking fee: EUR 15.34 per day
  • Valet parking fee: EUR 10.23 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Festa Hotel
Festa Hotel Sofia
Festa Sofia
Festa Sofia Hotel

Mercure Sofia City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 28 out of 37 reviews
Rating 8 - Good. 3 out of 37 reviews
Rating 6 - Okay. 3 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 2 out of 37 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Veronica

Stayed 2 nights in Nov 2025

10/10 Excellent

Petar

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Nov 2025

4/10 Poor

Mirella

Disliked: Amenities
Not impressed
Stayed 9 nights in Oct 2025

2/10 Terrible

Yong

TERRIBLE RECEPTION WORST EVER

At check in, Q: Can I park there on street in front of your hetel? A: I don't know. Asked again, still I don't know. Q: Can we have a double bed? A: No. We are fully booked. (fair enough) Q: Can we have two keycards instead of one as we have two people. A: No. We don't have spare keycards. Then I said why I got NO on every single question I asked? You have 9.6 review points in hotels.com. The answer was "you can report to the website put your comments there". So now here it is. We have been using hotels.com for more than10years booked 500+ hotels and a Gold member for some years. We have never had this kind of experience in any hotel before. This terrible experience made my stay in Sofia very unpleasant. Bad impression on Mercure, and bad impression on Sofia. SHAME.
Stayed 2 nights in Oct 2025

10/10 Excellent

Popa

Liked: Cleanliness, staff & service, property conditions & facilities
Good.
Stayed 1 night in Sep 2025

6/10 Okay

Zlatan, Dunn Loring

Travelled with family
Everything average.
Stayed 4 nights in Sep 2025

10/10 Excellent

Narcis, Ploiesti

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, clean rooms and good restaurant services. Very good breakfast, overal a good quality Mercure.
Stayed 1 night in Sep 2025

10/10 Excellent

Vakur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel.

Very new and comfortable hotel. Slept so well spotlessly clean. Parkink space is very limited.
Stayed 1 night in Sep 2025

10/10 Excellent

Ahmed

Stayed 1 night in Aug 2025

10/10 Excellent

Pradip

Liked: Cleanliness, staff & service, property conditions & facilities
One of the fastest check-in. The key card was already ready. A pretty good breakfast spread. The staff are very friendly. Had a good stay!
Stayed 5 nights in Aug 2025

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great; they were extremely helpful and friendly. Our room was really large and comfortable; breakfast was also really fresh and delicious. We really enjoyed our stay and looking forward to our next time we stay at the Mercure Sofia!
Stayed 23 nights in Aug 2025

10/10 Excellent

Plamen, Saddle River

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Smoking is allowed in the restaurant

Smoking is allowed in the restaurant. When we made a remark about it to a member of the staff, their response was along the lines of "It's up to the manager to fix this, I can't do anything about it"
Stayed 2 nights in Aug 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Amenities
Amazing hotel, excellent and friendly staff. Very nice and clean inside. There’s still a bit of work to be done outside, considering that the hotel opened November last year after renovations. Impressive management.
Stayed 14 nights in May 2025

10/10 Excellent

Mikhail, East Brunswick

Stayed 4 nights in May 2025

10/10 Excellent

Plamen, Saddle River

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Plamen, Saddle River

Stayed 1 night in Nov 2024

10/10 Excellent

Plamen, Saddle River

Stayed 1 night in Nov 2024

10/10 Excellent

Urfi

Stayed 1 night in Dec 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities
Chambre très bien et personnel agreable
Stayed 2 nights in Oct 2025

2/10 Terrible

gerard

Business traveller
Disliked: Cleanliness, staff & service, amenities
Restaurant exclusivement fumeur, odeur dégueulasse on nous a interdit d ouvrir les fenêtres car l oligarque local non seulement fumais clop sur clop mais avzit trop froid. On est allé mangé ailleurs
Stayed 1 night in Nov 2025

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lite mat
Stayed 2 nights in Oct 2025

10/10 Excellent

Fatih

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

emin

Stayed 3 nights in Oct 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025