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Hilton Garden Inn-Springfield, MA

3.0 star property

Photo gallery for Hilton Garden Inn-Springfield, MA

Lobby
Exterior
Lobby
In-room safe, desk, iron/ironing board, free cots/infant beds
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Room service
  • Pet-friendly

Explore the area

View map
800 Hall of Fame Avenue, Springfield, MA, 01115
  • Naismith Memorial Basketball Hall of Fame
    ‪5 min walk‬
  • MGM Springfield
    ‪9 min walk‬
  • MassMutual Center
    ‪16 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard King

9.0 out of 10
Wonderful
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Queens

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Two Queens

8.8 out of 10
Excellent
(59 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Accessible

Combined shower/bathtub, free toiletries, hair dryer, towels

One King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

1 King Bed, Corner room with Basketball Hall of Fame view

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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Lobby

Hampton Inn & Suites Springfield/Downtown

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,004 reviews
The price is NZ$241
includes taxes & fees
5 Oct - 6 Oct
Hampton Inn & Suites Springfield/Downtown

About the area

Springfield

Located in Springfield (South End), Hilton Garden Inn-Springfield, MA is a 4-minute walk from Naismith Memorial Basketball Hall of Fame and 12 minutes by foot from MGM Springfield. .This hotel is 0.1 mi (0.2 km) from Connecticut River and 0.9 mi (1.4 km) from MassMutual Center.

What's nearby

  • Naismith Memorial Basketball Hall of Fame - 5 min walk - 0.4 km
  • MGM Springfield - 9 min walk - 0.8 km
  • MassMutual Center - 16 min walk - 1.4 km
  • Baystate Medical Center - 4 min drive - 4.6 km
  • Eastern States Exposition - 4 min drive - 4.7 km

Getting around

  • Springfield Union Station - 9 min drive
  • Bradley Intl. Airport (BDL) - 19 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪TAP Sports Bar - ‬14 min walk
  • ‪Dunkin' - ‬9 min walk
  • ‪Wahlburgers - ‬12 min walk
  • ‪Red Rose Pizzeria - ‬13 min walk

About this property

Hilton Garden Inn-Springfield, MA

Hotel with 2 restaurants, a quick walk to Naismith Memorial Basketball Hall of Fame
Hilton Garden Inn-Springfield, MA offers 143 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 143 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Grab a bite at Great American Grill, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Great American Grill - This restaurant serves breakfast only.
Uno Chicago Grill - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16.95 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill
  • Uno Chicago Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 16.95 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0013222810
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Springfield
Hilton Garden Inn Springfield
Springfield Hilton Garden Inn
Hilton Garden Inn Springfield Hotel Springfield
Hilton Garden Inn Springfield Hotel
Hilton Garden Inn Springfield MA Hotel
Hilton Garden Inn Springfield MA
Hilton Garden Springfield, Ma
Hilton Garden Inn-Springfield, MA Hotel
Hilton Garden Inn-Springfield, MA Springfield
Hilton Garden Inn-Springfield, MA Hotel Springfield

Hilton Garden Inn-Springfield, MA Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 522 out of 1010 reviews
Rating 8 - Good. 294 out of 1010 reviews
Rating 6 - Okay. 99 out of 1010 reviews
Rating 4 - Poor. 54 out of 1010 reviews
Rating 2 - Terrible. 41 out of 1010 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

M

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Glenwyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was recently renovated so it was nice and clean and the lobby beautifully decorated. There was only one dining option nearby but others were a short drive away. The staff was friendly and welcoming. I would definitely stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Nike

Travelled with family
Liked: Amenities
Very nice and clean. Unos within the building, with live music was definitely a plus!
Stayed 2 nights in Jun 2025

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Ulandt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was good, but the brekfast was all over the place. On our first day about half the stuff was missing. We didn't figure this out until the next day when things were a lot better. Food quality was hotel standard. Hot tub was actually hot, which was great.
Stayed 2 nights in Jun 2025

6/10 Okay

Matthew

Liked: Amenities, property conditions & facilities
Guy at the front desk was useless.
Stayed 1 night in May 2025

10/10 Excellent

Mcleod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful
Stayed 1 night in May 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Ashlee

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and gracious knowledgeable staff. Great renovations. Will be staying here again.
Stayed 1 night in May 2025

10/10 Excellent

Sirjamerson

Liked: Cleanliness, amenities, property conditions & facilities
Ghhb
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and staff are wonderful, and close to many attractions. The room was large and beds were very comfy. Had a hard time falling asleep because of highway noise and others letting doors slam.
Stayed 1 night in May 2025

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Manager on dust was rude, had to re-book due to price increase at check in though the Expedia and I am a diamond member.
Stayed 1 night in May 2025

8/10 Good

Anthony

Stayed 1 night in May 2025

10/10 Excellent

Craig

Stayed 2 nights in May 2025

10/10 Excellent

Hana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was exceptionally clean, the bed was comfortable, and all the necessary amenities were provided. The staff was friendly and courteous.
Stayed 1 night in May 2025

10/10 Excellent

Krystle

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel and staff was amazing.
Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only reason for the 4 stars is the remodeling they got going on . If that was not here I’d say everything was excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Jacob

Stayed 1 night in Apr 2025

8/10 Good

elisabeth

Good - easy on off the highway - quiet and clean
Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Just loved it
Stayed 1 night in Apr 2025

8/10 Good

Brandon

Stayed 1 night in Mar 2025

10/10 Excellent

Mimi

Stayed 1 night in Feb 2025