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Hilton Garden Inn-Springfield, MA

3.0 star property

Photo gallery for Hilton Garden Inn-Springfield, MA

Indoor pool
Exterior
Fitness facility
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
800 Hall of Fame Avenue, Springfield, MA, 01115
  • Place, Naismith Memorial Basketball Hall of Fame
    ‪5 min walk‬
  • Place, MGM Springfield
    ‪10 min walk‬
  • Place, MassMutual Center
    ‪16 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard King

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard King

9.0 out of 10
Wonderful
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Queens

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Two Queens

8.6 out of 10
Excellent
(60 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, Accessible

Combined shower/bathtub, free toiletries, hair dryer, towels

One King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Corner room with Basketball Hall of Fame view

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

One Bedroom Suite King With Sofabed

  • Sleeps 4

View all photos for Room With 2 Queen Beds And Bathtub-Mobility/Hearing Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Room With 2 Queen Beds And Bathtub-Mobility/Hearing Accessible

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Guest Room With 2 Queen Beds And Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 4

Mobility/Hearing Accessible King Room with Tub

  • Sleeps 2

View all photos for Oversized King Room with City View

In-room safe, desk, iron/ironing board, free cots/infant beds

Oversized King Room with City View

  • Sleeps 2

Similar properties

Lobby
Hampton Inn & Suites Springfield/Downtown
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,001 reviews
The price is NZ$205
includes taxes & fees
19 Feb - 20 Feb
Hampton Inn & Suites Springfield/Downtown

About the area

Springfield

Located in Springfield (South End), Hilton Garden Inn-Springfield, MA is within a 15-minute walk of Naismith Memorial Basketball Hall of Fame and MGM Springfield. .This hotel is 0.1 mi (0.1 km) from Connecticut River and 0.9 mi (1.4 km) from MassMutual Center.

What's nearby

  • Naismith Memorial Basketball Hall of Fame - 5 min walk - 0.5 km
  • Connecticut River - 6 min walk - 0.6 km
  • MGM Springfield - 10 min walk - 0.8 km
  • Titanic Museum - 10 min walk - 0.8 km
  • MassMutual Center - 16 min walk - 1.4 km

Getting around

  • Springfield Union Station - 7 min drive
  • Bradley Intl. Airport (BDL) - 23 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Dunkin' - ‬9 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Wahlburgers - ‬14 min walk
  • ‪Commonwealth Bar - ‬14 min walk

About this property

Hilton Garden Inn-Springfield, MA

Hotel with 2 restaurants, 6-minute walk to Naismith Memorial Basketball Hall of Fame
Hilton Garden Inn-Springfield, MA offers 143 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 143 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Grab a bite at Great American Grill, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Great American Grill - This restaurant serves breakfast only.
Uno Chicago Grill - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16.95 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill
  • Uno Chicago Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 16.95 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0013222810
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Springfield
Hilton Garden Inn Springfield
Springfield Hilton Garden Inn
Hilton Garden Inn Springfield Hotel Springfield
Hilton Garden Inn Springfield Hotel
Hilton Garden Inn Springfield MA Hotel
Hilton Garden Inn Springfield MA
Hilton Garden Springfield, Ma
Hilton Garden Inn-Springfield, MA Hotel
Hilton Garden Inn-Springfield, MA Springfield
Hilton Garden Inn-Springfield, MA Hotel Springfield

Hilton Garden Inn-Springfield, MA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 534 out of 1002 reviews
Rating 8 - Good. 274 out of 1002 reviews
Rating 6 - Okay. 99 out of 1002 reviews
Rating 4 - Poor. 53 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Pedro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Graet
Stayed 1 night in Oct 2025

6/10 Okay

Mica, West Bloomfield

Travelled with partner
Hotel a little run down, towels ragadey.
Stayed 1 night in Oct 2025

6/10 Okay

Yvonne

Travelled with pets
Liked: Cleanliness, staff & service
Limited options for dining which were average at best.
Stayed 1 night in Oct 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Nice place good location
Stayed 1 night in Oct 2025

10/10 Excellent

Jeff

Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities
Mike was so nice at the front desk. He has the best customer service.
Stayed 1 night in Oct 2025

8/10 Good

Annie, Hampstead

Travelled with group
Liked: Cleanliness, property conditions & facilities
easy as close to the freeway.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mary Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the Hilton Garden brand. I stay there whenever I can when I travel. It's clean, friendly reliable service, pet friendly, and quiet. The restaurant is good and FREE, ABUNDANT, & GOOD coffee lobby set up. Always good, always reliable.
Stayed 1 night in Oct 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Candace

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love staying here when in town ! This hotel has an excellent staff!
Stayed 1 night in Oct 2025

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 2 nights in Sep 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop for the Hall of Fame on the way to the Cape.
Stayed 1 night in Oct 2025

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was great, rooms and pool area clean, and a great coffee station.
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the hall of fame
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Easy in and out. Free parking.
Stayed 1 night in Oct 2025

10/10 Excellent

keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet.
Stayed 2 nights in Sep 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vaca spot
Stayed 1 night in Sep 2025

10/10 Excellent

Jasmine

Stayed 1 night in Sep 2025

10/10 Excellent

Adnan

Stayed 1 night in Sep 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities
Always clean excellent customer service 2 yr staying
Stayed 1 night in Sep 2025

6/10 Okay

Richard

Stayed 1 night in Sep 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very comfortable. Breakfast was just ok, sausage came out not cooked all the way.
Stayed 1 night in Sep 2025