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Grand Jersey Hotel & Spa

5.0 star property

Photo gallery for Grand Jersey Hotel & Spa

Beach views, serves lunch and dinner
Deluxe Double Room, Ocean View
Meeting facility
Indoor pool
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

View map
Esplanade, St. Helier, Jersey, JE2 3QA
  • Place, Port of Jersey
    ‪8 min walk‬
  • Place, Elizabeth Castle
    ‪9 min walk‬
  • Place, St. Helier Central Market
    ‪11 min walk‬
  • Airport, Jersey (JER)
    ‪8 min drive‬

Room options

View all photos for Classic Double Room, Sea View

Classic Double Room, Sea View

Classic Double Room, Sea View

9.4 out of 10
Exceptional
(21 reviews)
  • 20 sq m
  • Beach view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room (may have frosted window)

Premium bedding, in-room safe, individually decorated

Classic Twin Room (may have frosted window)

9.4 out of 10
Exceptional
(12 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Ocean View

Superior Double Room, Ocean View

Superior Double Room, Ocean View

9.6 out of 10
Exceptional
(10 reviews)
  • 20 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Double Room, Park View

Premium bedding, in-room safe, individually decorated

Classic Double Room, Park View

9.6 out of 10
Exceptional
(11 reviews)
  • 20 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Classic Double

Small Classic Double

Small Classic Double

9.4 out of 10
Exceptional
(8 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room (may have frosted Windows)

Premium bedding, in-room safe, individually decorated

Classic Double Room (may have frosted Windows)

9.6 out of 10
Exceptional
(16 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Ocean View

Deluxe Double Room, Ocean View

Deluxe Double Room, Ocean View

9.0 out of 10
Wonderful
(29 reviews)
  • 20 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View

Suite, Ocean View

Suite, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, Park View

Deluxe Double or Twin Room, Park View

Deluxe Double or Twin Room, Park View

9.4 out of 10
Exceptional
(19 reviews)
  • 20 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

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About the area

St. Helier

Grand Jersey Hotel & Spa is in the heart of St. Helier, within a 10-minute walk of St Aubin's Bay and Port of Jersey. .This beach hotel is 0.3 mi (0.5 km) from The Georgian House and 0.5 mi (0.7 km) from St. Helier Town Hall.

What's nearby

  • St. Helier Town Hall - 6 min walk - 0.6 km
  • King Street - 8 min walk - 0.7 km
  • Port of Jersey - 8 min walk - 0.7 km
  • Elizabeth Castle - 9 min walk - 0.8 km
  • St. Helier Central Market - 11 min walk - 0.9 km

Getting around

  • Jersey (JER) - 14 min drive

Restaurants

  • ‪Cargo - ‬7 min walk
  • ‪Locke’s - ‬9 min walk
  • ‪KFC - ‬7 min walk
  • ‪Shuga - ‬6 min walk
  • ‪spice of life - ‬7 min walk

About this property

Grand Jersey Hotel & Spa

Elegant beach hotel and indoor pool
Grand Jersey Hotel & Spa offers 123 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This St. Helier hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 123 individually decorated guestrooms, featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a hot tub. Additional features at this Victorian hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy British cuisine at Tassili, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Tassili - This beachfront fine-dining restaurant specializes in British cuisine and serves dinner only. Reservations are required.
Victoria's - This brasserie specializes in British cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required. Open daily.
Champagne Lounge - This beach bar specializes in British cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 6.66 per day)
  • Free self parking on site
  • Limited on-site parking (max 8 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 25 for adults and GBP 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • Private picnics

Restaurants on site

  • Champagne Lounge
  • Tassili
  • Victoria's

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference centre
  • Coworking space
  • Meeting rooms

Outdoors

  • Direct access to the beach
  • On the bay
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1890
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 25.00 for adults and GBP 12.50 for children
  • Nearby parking fee: GBP 6.66 per day(164 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the pool from 7 AM to 12:30 PM and from 2 PM to 7 PM.

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Jersey
Grand Jersey Hotel
Grand Jersey Hotel St. Helier
Grand Jersey St. Helier
Hotel Grand Jersey
Grand Jersey St Helier
Grand Jersey Hotel Spa
Grand Jersey Hotel & Spa Hotel
Grand Jersey Hotel & Spa St. Helier
Grand Jersey Hotel & Spa Hotel St. Helier

Grand Jersey Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 741 out of 1003 reviews
Rating 8 - Good. 198 out of 1003 reviews
Rating 6 - Okay. 43 out of 1003 reviews
Rating 4 - Poor. 12 out of 1003 reviews
Rating 2 - Terrible. 9 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Philippa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very well situated near the bus station and city centre which was easily walkable
Stayed 3 nights in Jun 2025

10/10 Excellent

James John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good plenty of choice spa facilities were very good hotel you good not fault my only complaint was that the prices for food and drinks were very expensive
Stayed 4 nights in Sep 2025

10/10 Excellent

Benjamin

Stayed 3 nights in Aug 2025

10/10 Excellent

Gavin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem was pool accessibility - limited for kids
Stayed 5 nights in Sep 2025

10/10 Excellent

David

Liked: Staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location opposite the beach and castle. Short walk to shops and restaurants. Friendly, helpful staff and great food at the breakfast buffet.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tracy Gould

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Joanne

Stayed 4 nights in Aug 2025

10/10 Excellent

Julia

Stayed 1 night in Aug 2025

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab staff, excellent breakfast buffet.
Stayed 3 nights in Aug 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service
Stayed 3 nights in Aug 2025

10/10 Excellent

Trudi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great facilities. The staff were really helpful and friendly. We would definitely stay here again.
Stayed 5 nights in Aug 2025

10/10 Excellent

michael

Travelled with family
Liked: Amenities
We paid for a deluxe ocean view but Expedia booked a park view. The hotel were great. They gave us complimentary drinks then upgraded us the next day to a superior room. Staff were fantastic. 5 star
Stayed 3 nights in Aug 2025

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth staying

Staff were super as was the hotel. Super clean and amazing location The only reason I marked down was the TV reception was in and out and the aircon made weird noises even when shut off that disrupted my sleep.
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Aug 2025

10/10 Excellent

Laura Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel will stay again

We booked the hotel last minute and what a find, it is beautiful and couldn't fault it, the staff were amazing and I will stay again
Stayed 3 nights in Aug 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely first class service provided by Cornelius on the reception desk. Hotel in great location.
Stayed 3 nights in Aug 2025

8/10 Good

Julie Katherine

Travelled with partner
Liked: Cleanliness, staff & service
The staff, cleanliness and food was excellent however it would have been better with more choice on the evening dinner menu and was noisy at times being on the main road and having a fair ground arrive opposite our view whilst staying there.
Stayed 5 nights in Aug 2025

10/10 Excellent

mr blair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly attentive staff. Very good food and great location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A short island break

This is a really lovely hotel. The food is excellent, breakfast is super and the staff are all very friendly and helpful. Take the bus from the Airport as it stops outside the hotel, much cheaper than a taxi. You must visit the Jersey Tunnels and there is a really interesting film in the Jersey museum which charts the history of the island.
Stayed 4 nights in Aug 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
A fantastic hotel, staff were amazing. Breakfast was delicious, everything you needed was available. First class.
Stayed 3 nights in Aug 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A touch of luxury

Fabulous hotel right on the seafront. Very elegant interior and fantastic service.
Stayed 3 nights in Aug 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The very helpful and friendly staff.
Stayed 5 nights in Aug 2025

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay with an ocean side view. The staff were extremely welcoming and attentive, even calling the room once we had settled in to ensure everything was in order. We used the spa and pool facilities during our stay which were luxurious. Breakfast was amazing with all produce extremely fresh. Location wise it was easy to visit multiple restaurants in St Helier and the bus stop was conveniently located outside to easily visit neighbouring towns. My wife and I had a truly amazing stay and the attentive staff made all the difference. Would definitely come back.
Pool
Exquisite hotel room with ocean view
Stayed 1 night in Aug 2025

10/10 Excellent

Trevor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location friendly staff lovely stay
Stayed 4 nights in Aug 2025