Compare Luxury Hotels in St. Matthews

Shower was dirty. Bring blankets. Pillows are uncomfy. So far pool has been closed 9/2025-5/2026. Take that off your plans. Difficulties navigating between wings and parkong garage.

I have stayed at The Brown Hotel many times and it has always been a pleasant experience. The staff are friendly and helpful. The hotel is clean and well maintained. The room was spacious with a sitting area. The bathroom was very clean.

Everything was good they picked us up from the airport and dropped us back off at the airport breakfast was good

The AC did not work the entire weekend.....it ended up being frozen. Kids wanted to dive in the pool, making what time we had there not enjoyable. The breakfast on Thursday morning was not well thought out...it was as if they had no idea why so many archers were staying at the hotel, and they quickly ran out of food and drink multiple times. The windows, when we attempted to use them, were coming out of their runners and when we brought the attention to the front about the AC, the front desk worker broke the tabs that keep it in the track. The hot water was not working well, at all. I expect hot water where I need to add cold water to temper it...instead, we got water that was warm enough to be tolerable for short showers. The staff was great, for the most part, and the beds were comfortable.

Your staff was very knowledgeable and helpful

Room was clean , friendly staff.