Compare Luxury Hotels in Jeffersontown

All trash cans on property are full.The the deep holes in the parking lot suck hallways have leaking water.

Right off the interstate so easy to find. Restaurant was very good and the Starbucks. Rooms are nice space and clean. Beautiful hotel inside.

My original room had two double beds and a sofa bed. Unfortunately, it also had roaches. I saw one an hour after check in (3/12) and took care of it myself. The following morning before going to my activities there was another roach on the tile floor. I smashed it in a tissue and took it to the front desk on my way out for the day to request another room (3/13). They informed me that another room of the same type was unavailable and that my room would be downgraded. I said okay, but I expect to be compensated. We were switched to a standard double bed room for the following night. During checkout(3/14), I inquired as to how much of a refund to expect and was informed the price difference was roughly $47. I said that doesn't cover the roach issue. I called on 3/17 and asked for the general manager's number, but the hotel attendant refused me and instead took my number for a return call. I have still not received a call nor any partial refund of funds not even the $47 (3/22). Additionally, I message the hotel through the hotels.Com app on 4/20 with no response.

Very clean beautiful stay

I got drunk AF

Cheaper and clean Respectful receptionists