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Garden Palace Hotel Surabaya

4.0 star property

Photo gallery for Garden Palace Hotel Surabaya

Interior entrance
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Menteri Suite
Exterior
Terrace/patio

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Spa
  • Bar
  • Gym
  • Room service
  • Breakfast available

Explore the area

View map
Jalan Yos Sudarso 11, Surabaya, East Java, 60271
  • Place, Surabaya Plaza Shopping Mall
    ‪1 min walk‬
  • Place, Grand City Surabaya
    ‪5 min walk‬
  • Place, Tunjungan Plaza
    ‪11 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪21 min drive‬

Room options

View all photos for Royalle Club Twin

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Royalle Club Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Royalle Suite

Royalle Suite

Royalle Suite

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Menteri Suite

Menteri Suite

Menteri Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sultan Suite

Sultan Suite

Sultan Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Superior Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Thematic King

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Thematic King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Thematic Twin

Deluxe Thematic Twin

Deluxe Thematic Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Royalle Club King

View from room

Royalle Club King

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Classic King

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Classic King

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Classic Twin

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Classic Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King

View from room

Superior King

  • Sleeps 2
  • 1 King Bed

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About the area

Surabaya

A stay at Garden Palace Hotel Surabaya places you in the heart of Surabaya, within a 15-minute walk of Tunjungan Plaza and Balai Pemuda. .This spa hotel is 0.1 mi (0.2 km) from Surabaya Youth Center and 0.4 mi (0.6 km) from Sharp Bamboo Monument.

What's nearby

  • Surabaya Plaza Shopping Mall - 1 min walk - 0.2 km
  • Grand City Surabaya - 5 min walk - 0.4 km
  • Tunjungan Plaza - 11 min walk - 0.9 km
  • Surabaya Zoo - 5 min drive - 5.1 km
  • Airlangga University - 5 min drive - 5.3 km

Getting around

  • Margorejo Station - 6 min drive
  • Surabaya Gubeng Station - 16 min walk
  • Surabaya (SUB-Juanda) - 18 min drive

Restaurants

  • ‪Zangrandi Ice Cream - ‬2 min walk
  • ‪Zangrandy - ‬4 min walk
  • ‪Vista Jazz | Bake & Bistro - ‬1 min walk
  • ‪Curabhaya Lounge - ‬1 min walk
  • ‪Angkringan joos - ‬4 min walk

About this property

Garden Palace Hotel Surabaya

Hotel with 3 restaurants, near Tunjungan Plaza
Garden Palace Hotel Surabaya offers 360 air-conditioned accommodations with safes and complimentary newspapers. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. This Surabaya hotel provides complimentary wireless Internet access.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Make yourself at home in one of the 360 air-conditioned guestrooms. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a nightclub and a health club. This hotel also features complimentary wireless internet access, concierge services, and free babysitting.
Enjoy international cuisine at Green House, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Surabaya? This hotel has 8608 square feet (800 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Green House - This restaurant specializes in international cuisine. Open 24 hours.
Ming Court - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.
Vista Jazz - This bistro specializes in international cuisine and serves dinner and light fare.
Curabhaya - This lobby lounge specializes in Indonesian cuisine and serves dinner and light fare. Open 24 hours.
CAT Pajamas - This bar specializes in international cuisine and serves light fare only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Secured, uncovered parking on site (IDR 60,000 per day)
  • Secured, uncovered valet parking on site (IDR 25,000 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking (max 10 spaces per unit)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 55,000 for adults and IDR 27,500 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • CAT Pajamas
  • Curabhaya
  • Green House
  • Ming Court
  • Vista Jazz

Things to do

  • 24-hour gym
  • Full-service spa
  • Nightclub
  • TV in common areas

Family friendly

  • Free babysitting
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8,608 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 55000.00 for adults and IDR 27500.00 for children
  • Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: IDR 250000 (one-way), (up to 13 years old)
  • Uncovered self parking fee: IDR 60000 per day (in/out privileges)
  • Uncovered valet parking fee: IDR 25000 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Garden Hotel Surabaya
Garden Palace Hotel
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