Garden Palace Hotel Surabaya Surabaya, IDN - Best Price Guarantee

Room type	Options	Nightly price	Book
Standard Classic King 1 King Bed Room sleeps 2 guests Room cleanliness: Excellent! 3.3 1 King Bed Soundproofed room Internet - Free WiFi Food & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled water Sleep - Memory foam bed, Egyptian cotton linens, a down duvet, a pillow menu, and bed sheets Bathroom - Slippers, free toiletries, and a hair dryer Practical - Safe, free newspaper, and desk Comfort - Air conditioning and daily housekeeping Non-Smoking		Select dates to see price
Other room types
Sultan Suite 1 King Bed Room sleeps 2 guests Room cleanliness: Excellent! 3.3 1 King Bed Soundproofed room Layout - Bedroom Internet - Free WiFi Food & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled water Sleep - Memory foam bed, Egyptian cotton linens, a down duvet, a pillow menu, and bed sheets Bathroom - Slippers, free toiletries, and a hair dryer Practical - Safe, free newspaper, and desk Comfort - Air conditioning and daily housekeeping Non-Smoking		Select dates to see price
Menteri Suite 1 King Bed Room sleeps 2 guests Room cleanliness: Excellent! 3.3 1 King Bed Soundproofed room Layout - Bedroom Internet - Free WiFi Food & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled water Sleep - Memory foam bed, Egyptian cotton linens, a down duvet, a pillow menu, and bed sheets Bathroom - Slippers, free toiletries, and a hair dryer Practical - Safe, free newspaper, and desk Comfort - Air conditioning and daily housekeeping Non-Smoking		Select dates to see price
Royalle Suite 1 King Bed Room sleeps 2 guests Room cleanliness: Excellent! 3.3 1 King Bed Soundproofed room Layout - Bedroom Internet - Free WiFi Food & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled water Sleep - Memory foam bed, Egyptian cotton linens, a down duvet, a pillow menu, and bed sheets Bathroom - Slippers, free toiletries, and a hair dryer Practical - Safe, free newspaper, and desk Comfort - Air conditioning and daily housekeeping Non-Smoking		Select dates to see price
Royalle Club Twin 2 Twin Beds Room sleeps 2 guests Room cleanliness: Excellent! 3.3 2 Twin Beds Soundproofed room Internet - Free WiFi Food & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled water Sleep - Memory foam bed, Egyptian cotton linens, a down duvet, a pillow menu, and bed sheets Bathroom - Slippers, free toiletries, and a hair dryer Practical - Safe, free newspaper, and desk Comfort - Air conditioning and daily housekeeping Non-Smoking		Select dates to see price
Superior Twin 2 Twin Beds Room sleeps 2 guests Room cleanliness: Excellent! 3.3 2 Twin Beds Soundproofed room Internet - Free WiFi Food & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled water Sleep - Memory foam bed, Egyptian cotton linens, a down duvet, a pillow menu, and bed sheets Bathroom - Slippers, free toiletries, and a hair dryer Practical - Safe, free newspaper, and desk Comfort - Air conditioning and daily housekeeping Non-Smoking		Select dates to see price
Superior King 1 King Bed Room sleeps 2 guests Room cleanliness: Excellent! 3.3 1 King Bed Soundproofed room Internet - Free WiFi Food & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled water Sleep - Memory foam bed, Egyptian cotton linens, a down duvet, a pillow menu, and bed sheets Bathroom - Slippers, free toiletries, and a hair dryer Practical - Safe, free newspaper, and desk Comfort - Air conditioning and daily housekeeping Non-Smoking		Select dates to see price
Standard Classic Twin 2 Twin Beds Room sleeps 2 guests Room cleanliness: Excellent! 3.3 2 Twin Beds Soundproofed room Internet - Free WiFi Food & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled water Sleep - Memory foam bed, Egyptian cotton linens, a down duvet, a pillow menu, and bed sheets Bathroom - Slippers, free toiletries, and a hair dryer Practical - Safe, free newspaper, and desk Comfort - Air conditioning and daily housekeeping Non-Smoking		Select dates to see price
Royalle Club King 1 King Bed Room sleeps 2 guests Room cleanliness: Excellent! 3.3 1 King Bed Soundproofed room Internet - Free WiFi Food & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled water Sleep - Memory foam bed, Egyptian cotton linens, a down duvet, a pillow menu, and bed sheets Bathroom - Slippers, free toiletries, and a hair dryer Practical - Safe, free newspaper, and desk Comfort - Air conditioning and daily housekeeping Non-Smoking		Select dates to see price
Deluxe Thematic Twin 2 Twin Beds Room sleeps 2 guests Room cleanliness: Excellent! 3.3 2 Twin Beds Soundproofed room Internet - Free WiFi Food & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled water Sleep - Memory foam bed, Egyptian cotton linens, a down duvet, a pillow menu, and bed sheets Bathroom - Slippers, free toiletries, and a hair dryer Practical - Safe, free newspaper, and desk Comfort - Air conditioning and daily housekeeping Non-Smoking		Select dates to see price
Deluxe Thematic King 1 King Bed Room sleeps 2 guests Room cleanliness: Excellent! 3.3 1 King Bed Soundproofed room Internet - Free WiFi Food & Drink - Mini-fridge, coffee/tea maker, 24-hour room service, and free bottled water Sleep - Memory foam bed, Egyptian cotton linens, a down duvet, a pillow menu, and bed sheets Bathroom - Slippers, free toiletries, and a hair dryer Practical - Safe, free newspaper, and desk Comfort - Air conditioning and daily housekeeping Non-Smoking		Select dates to see price

Hotel Amenities

Lift
Fitness facilities
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Total number of rooms - 360
Airport transport (surcharge)
Conference space
Fireplace in lobby
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Garden
Health club
Nightclub
Safe-deposit box at front desk
Spa services on site
Multilingual staff
Free newspapers in lobby
24-hour front desk
Business centre
Porter
Dry cleaning/laundry service
Full-service spa
Meeting rooms
Wedding services
Designated smoking areas
Grocery/convenience store
Tours/ticket assistance
Free WiFi
Number of restaurants - 3
24-hour business centre
Conference space size (feet) - 8608
Conference space size (meters) - 800
Designated smoking areas (fines apply)
Snack bar/deli
Parking (limited spaces)
Self parking (surcharge)
Valet parking (surcharge)
Number of bars/lounges - 2
Number of coffee shops/cafes - 1
Luggage storage
RV, bus, truck parking (surcharge)
24-hour fitness facilities
Terrace
Babysitting or childcare (free)
Ballroom
Banquet hall
Reception hall
Uncovered parking
Secured parking
Uncovered parking
Secured parking

Family Friendly Amenities

Free WiFi
Soundproofed rooms
Grocery/convenience store
Snack bar/deli
Laundry facilities
Babysitting or childcare (free)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

English
Indonesian

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Room Amenities

Garden Palace Hotel Surabaya offers 360 air-conditioned accommodations with safes and complimentary newspapers. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. This Surabaya hotel provides complimentary wireless Internet access. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Air conditioning
Free newspaper
Coffee/tea maker
Daily housekeeping
Phone
Free toiletries
Hair dryer
In-room safe
Room service (24 hours)
Desk
Premium bedding
Soundproofed rooms
Iron/ironing board (on request)
Free bottled water
Wireless internet access
Bidet
Slippers
Free WiFi
Down comforter
Egyptian-cotton sheets
Memory foam mattress
Pillow menu
Towels provided
Linens provided
Number of beds 1
Soap
Shampoo
Toilet paper
Mini-fridge
Toothbrush and toothpaste available

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Green House - This restaurant specializes in international cuisine. Open 24 hours.

Ming Court - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.

Vista Jazz - This bistro specializes in international cuisine and serves dinner and light fare.

Curabhaya - This lobby lounge specializes in Indonesian cuisine and serves dinner and light fare. Open 24 hours.

CAT Pajamas - This bar specializes in international cuisine and serves light fare only.

24-hour room service is available.

Nearby Things to do

Recreational amenities at the hotel include a health club.

Spa Services

Massages

Accessibility

Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchairs available on site

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Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

Children are welcome.
Cribs (infant beds) are not available.

Pet Policy

No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

No cots (infant beds) available

Parking height restrictions apply

Service animals not allowed

Debit cards

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 48 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Restricted number of spaces per unit

Number of spaces per unit - 10

Fees

Optional extras

Fee for buffet breakfast: approximately IDR 55000.00 for adults and IDR 27500.00 for children
Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 4)
Airport shuttle fee per child: IDR 250000 (one-way), (up to 13 years old)
Uncovered self parking fee: IDR 60000 per day (in/out privileges)
Uncovered valet parking fee: IDR 25000 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

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We should mention

No pets and no service animals are allowed at this property.

Parking height restrictions apply.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

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Garden Palace Hotel Surabaya

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Get an overview of this hotel
Upscale spa hotel near Tunjungan Plaza

Popular property highlights

Languages spoken

Garden Palace Hotel Surabaya

Hotel Amenities