Pan Pacific Suzhou Suzhou, CHN - Best Price Guarantee

Room type	Options	Nightly price	Book
Premier King 34 square metres 1 King Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Wonderful! 4.4 1 King Bed 365-sq-foot room with garden views Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 47-inch flat-screen TV with satellite channels Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers Practical - Safe, phone, and wardrobe or closet; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Other room types
Deluxe Suite 64 square metres 1 King Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Wonderful! 4.4 1 King Bed 689-sq-foot room with garden views Layout - Bedroom, living room, and dining area Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 47-inch flat-screen TV with satellite channels Food & Drink - Kitchenette with electric kettle and free tea bags/instant coffee Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers Practical - Safe, phone, and wardrobe or closet; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Deluxe King 34 square metres 1 King Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Wonderful! 4.4 1 King Bed 366 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 47-inch flat-screen TV with satellite channels Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers Practical - Safe, phone, and wardrobe or closet; rollaway/extra beds available on request Comfort - Air conditioning and daily housekeeping Need to Know - No cribs (infant beds) available Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Premier Twin 34 square metres 2 Twin Beds Room sleeps 2 guests (up to 1 child) Room cleanliness: Wonderful! 4.4 2 Twin Beds 365-sq-foot room with garden views Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 47-inch flat-screen TV with satellite channels Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers Practical - Safe, phone, and wardrobe or closet; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Premier Balcony Suite 64 square metres 1 King Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Wonderful! 4.4 1 King Bed 689-sq-foot room with garden views Layout - Bedroom, living room, and dining area Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 47-inch flat-screen TV with satellite channels Food & Drink - Kitchenette with electric kettle and free tea bags/instant coffee Sleep - A down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers Practical - Safe, phone, and wardrobe or closet; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Deluxe Twin 34 square metres 2 Twin Beds Room sleeps 2 guests (up to 1 child) Room cleanliness: Wonderful! 4.4 2 Twin Beds 366 sq feet Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 47-inch flat-screen TV with satellite channels Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers Practical - Safe, phone, and wardrobe or closet; rollaway/extra beds available on request Comfort - Air conditioning and daily housekeeping Need to Know - No cribs (infant beds) available Non-Smoking Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price

Hotel Amenities

Lift
Fitness facilities
Concierge services
Gift shops or newsstand
Total number of rooms - 336
Number of floors - 5
Number of buildings/towers - 3
Conference space
Breakfast available (surcharge)
Garden
24-hour front desk
Business centre
Porter
Express check-out
Dry cleaning/laundry service
Meeting rooms
Steam room
Sauna
Smoke-free property
Outdoor seasonal pool
Wedding services
Pool umbrellas
Billiards or pool table
Free WiFi
Year Built – 1999
Number of restaurants - 3
Conference space size (feet) - 12917
Conference space size (meters) - 1200
Number of meeting rooms - 11
Tennis on site
Number of indoor pools - 1
Outdoor tennis courts - 1
Parking (limited spaces)
Luggage storage
Pool sunloungers
Table tennis
Banquet hall
Vending machine
Garage
Off-street parking
Lifeguard on site
No accessible shuttle
Lift door width (inches) - 47
Lift door width (centimetres) - 120

Family Friendly Amenities

Number of indoor pools - 1
Number of outdoor pools - 1
Children's pool
Free WiFi
Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

English
Chinese (Mandarin)

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Pan Pacific Suzhou offers 336 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 47-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Suzhou hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Air conditioning
Room service (limited hours)
Television
Alarm clock
Minibar
Daily housekeeping
Phone
Dial-up internet access
Private bathroom
Bathrobes
Free toiletries
Hair dryer
In-room safe
Free bottled water
Wireless internet access
Blackout drapes/curtains
Slippers
Satellite TV service
Flat-panel TV
Free WiFi
Down comforter
TV size 47
TV size (measurement) inch
Bathtub or shower
Electric kettle
Towels provided
Linens provided
Number of bathrooms: 1
Number of beds 2
Free tea bags/instant coffee
Soap
Shampoo
Toilet paper
Wardrobe
Toothbrush and toothpaste available
WiFi speed - 100+ Mbps (good for 1–2 people or up to 6 devices)

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

萃英园全日餐厅 - This poolside buffet restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

海天楼中餐厅 - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

吴宫瑞面 - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Things to do

Golf driving range on site

Accessibility

Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible path to lift
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchairs available on site
Stair-free path to entrance

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Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at 6 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

Children are welcome.
Kids stay free! Up to 2 children 17 years old and younger stay free, per registered adult, when using existing bedding.
Rollaway/extra beds are available for CNY 258.0 per day.

Pet Policy

No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted.

Children stay free

Parking height restrictions apply

Service animals not allowed

Number of children who can stay for free – 2

UnionPay

Debit cards not accepted

Staffed front desk

Children stay free - maximum age 17

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Fees

Optional extras

Fee for buffet breakfast: approximately CNY 128 for adults and CNY 64 for children
Late check-in fee: 50-percent of room rate for check-in between 1:00 PM and 6:00 PM
Rollaway bed fee: CNY 258.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

Pan Pacific Hotel Suzhou
Pan Pacific Suzhou
Suzhou Pan Pacific
Pan Pacific Suzhou Hotel Suzhou
Pan Pacific Suzhou Hotel
Pan Pacific Suzhou Hotel
Pan Pacific Suzhou Suzhou
Pan Pacific Suzhou Hotel Suzhou

We should mention

The seasonal pool will be open from July 15 to September 30.

Pool access available from 7:00 AM to 9:30 PM.

Up to 2 children 17 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Parking height restrictions apply.

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National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

Pan Pacific Suzhou

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Riverwalk Suzhou hotel in Suzhou Old Town with 3 restaurants

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Pan Pacific Suzhou

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