Book Sycamore - Main Street Station hotels

everything

The housekeeping and front desk staff were so attentive and wonderful with handling all of our requests.

We chose this hotel because it was affordable and in a good location. However, once we checked in we were very surprised that is had received good reviews. The entire property was in poor condition and not clean or well-maintained - including a murky, green swimming pool that was not useable. We were very disappointed and would never stay there again.

When we are in town, we always stay at The Westin Tempe. The hotel is well maintained and the entire staff are friendly and helpful. Plenty of shops and restaurants within walking distance.

property could have been cleaner. bugs were present throughout the stay. ...meh

Check in was a nightmare, a kiosk where a man with a very thick accent attempted to direct me on check in. His words were being close captioned and even the captioning couldn’t understand him. At one point it said he was talking about Pokeman and something about a black mask. It was seriously aggravating. After several minutes he told me my key was below in the machine. It was not. Eventually someone came out from the back, opened the machine and spent several minutes trying to reload the key cards. When I finally got to my room it appeared clean. There were several long dark hairs in the bathroom. The bedding was fine but the beds themselves were lumpy and very uncomfortable as were the pillows. The tv turned on but every station stated the signal was too weak or unavailable. The air conditioner was effective but loud. I would never stay here again and would advise anyone thinking of stay to reconsider.