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Syracuse Grand

2.5 star property

Photo gallery for Syracuse Grand

Superior Double Room, Refrigerator & Microwave
Indoor pool
LCD TV
Reception
Free daily buffet breakfast

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
136 Transistor Pkwy, Liverpool, NY, 13088
  • Place, Hopkins Road County Park
    ‪10 min walk‬
  • Place, Onondaga Lake Park
    ‪1 min drive‬
  • Place, Lake Onondaga
    ‪1 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Refrigerator

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Refrigerator

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, Refrigerator

Standard Double Room, Refrigerator

Standard Double Room, Refrigerator

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, Refrigerator & Microwave

Superior Double Room, Refrigerator & Microwave

Superior Double Room, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Superior Single Room, Refrigerator & Microwave

Superior Single Room, Refrigerator & Microwave

Superior Single Room, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, Refrigerator

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Standard Room, Refrigerator

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Exterior
Randolph Hotel Liverpool/Syracuse/Airport West, Trademark
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included
3.3 out of 5, 1,007 reviews
The price is NZ$121
includes taxes & fees
2 Apr - 3 Apr
Randolph Hotel Liverpool/Syracuse/Airport West, Trademark

About the area

Liverpool

Located in Liverpool, Syracuse Grand is within a 10-minute drive of Destiny USA and Armory Square. .This hotel is 5.3 mi (8.5 km) from Landmark Theatre and 5.9 mi (9.4 km) from The Oncenter.

What's nearby

  • Hopkins Road County Park - 10 min walk - 0.9 km
  • Onondaga Lake Park - 1 min drive - 1.8 km
  • Lake Onondaga - 1 min drive - 1.8 km
  • Sainte Marie among the Iroquois - 1 min drive - 1.8 km
  • Salt Museum - 2 min drive - 2.5 km

Getting around

  • Syracuse Regional Transportation Center - 11 min drive
  • Hancock Intl. Airport (SYR) - 12 min drive

Restaurants

  • ‪Jersey Mike's Subs - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Denny's - ‬3 min drive
  • ‪Francesca's Italian Kitchen - ‬3 min drive
  • ‪KFC - ‬11 min walk

About this property

Syracuse Grand

Syracuse Grand offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Liverpool hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 61 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, shopping on site, and a television in a common area.
A complimentary buffet breakfast is served daily from 6 AM to 10 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Liverpool? This hotel has 900 square feet (84 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3 metres
  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's books
  • Children's games
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 900 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (91 centimetre high)
  • No lift
  • Roll-in shower (122 centimetre wide)

More

  • 2 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 11:30 AM and 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 60 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are available for USD 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:30 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Liverpool Syracuse & Suites

Syracuse Grand Reviews

Reviews

6.6
Rating 10 - Excellent. 257 out of 1002 reviews
Rating 8 - Good. 227 out of 1002 reviews
Rating 6 - Okay. 197 out of 1002 reviews
Rating 4 - Poor. 149 out of 1002 reviews
Rating 2 - Terrible. 172 out of 1002 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Drazen

Stayed 1 night in Dec 2025

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were dirty. Even after complaining, we still got put in a dirty room. We weren’t able to enjoy the pool or hot tub due to others down there partying and the staff didn’t want to do anything about it. We drove 5 hours to stay at the hotel and it was not worth any of it. The whole experience was awful
Stayed 3 nights in Dec 2025

10/10 Excellent

Marji

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. The check in staff were wonderful and personable. Bed was comfy.
Stayed 1 night in Dec 2025

4/10 Poor

Robert

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
This was my second visit under the new name. Both times for breakfast, they served stale pastries, stale bread, no fruit and not much else. It seems like all the nice extras have been stripped out to a bare bones hotel. I will not be back.
Stayed 1 night in Dec 2025

8/10 Good

Joel

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel is very good but if the hot tub is gonna only work 1 day a month then don’t advertise that you have a hot tub. I’ve stayed here several weeks now and the hot tub is almost always out of service
Stayed 4 nights in Dec 2025

10/10 Excellent

Barton

Stayed 1 night in Dec 2025

8/10 Good

SHAWN

Liked: Cleanliness, staff & service, amenities
Room was great. oddly enough, it was the exact same room we had last month. Staff were friendly and helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

Timothy

Stayed 1 night in Dec 2025

10/10 Excellent

Toni

Stayed 1 night in Dec 2025

6/10 Okay

Tamarah

Stayed 1 night in Dec 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet hotel. Got very sick though idk if it was from the heat vents or room or hot tub,but trying to kick the cold now. Haven’t been this sick in years!
Stayed 1 night in Nov 2025

10/10 Excellent

Monica

Stayed 1 night in Nov 2025

6/10 Okay

Catherine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff was very courteous; they were the best part of the trip. Room was clean and bed comfortable. Other guests on the hall were smoking pot all night; the smell seeped into the room and kept us up. Breakfast was terrible; stale bagels and stale muffins. Despite this, we would try staying there again.
Stayed 1 night in Nov 2025

8/10 Good

Shimmareeyau

Stayed 1 night in Nov 2025

8/10 Good

Trisha

Stayed 1 night in Nov 2025

2/10 Terrible

Victoria

Disliked: Cleanliness, property conditions & facilities
The staff was friendly but the property was very dated. Stains on beds, floor in room was dirty, no hot water, breakfast was disgusting. Pool was clean and hot tub was dirty. So much chlorine in the pool my sons eyes got swollen. This place needs serious updating.
Stayed 1 night in Nov 2025

6/10 Okay

Lori

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Room was a nice size and linens seemed clean, but headboard was dirty…yuck. The bathroom unfortunately was not clean at all. There was ball of hair on the floor, dirt all piled up in the corners, white stuff dripping down the door. Eww! The breakfast was decent, but coffee was Luke warm and there was not a lot of selection of heathy choices.
Stayed 1 night in Nov 2025

10/10 Excellent

Joel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great , hot tub was only 78 degrees though
Stayed 4 nights in Nov 2025

8/10 Good

Katrina

Travelled with family
Liked: Staff & service, room comfort
The hot tub and pool were a good temperature.. It could have used a bit of cleaning. The pool area is very very very loud. And you can hear people above you walking around. You couldn't see the bottom of the pool and I kept stepping on stuff. The room was nice but it could use some upkeep I'm not picky so I was satisfied with my stay and had a great time, but if I was more picky I might have struggled with the upkeep
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Travelled with group
We really enjoyed our stay the only down side was that it was a holiday and I didn’t realize that breakfast was over at 9:00. It was technically a weekday. They did let us have yogurt, apples and coffee.
Stayed 1 night in Nov 2025

6/10 Okay

Avrohm

Liked: Amenities, property conditions & facilities
Credit card machine wasn’t working they needed to manually put in the numbers
Stayed 1 night in Nov 2025

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We had to wait for someone to get to the front desk but the check in was smooth Unfortunately the hot tub was out of order
Stayed 1 night in Nov 2025

6/10 Okay

Angel

Stayed 2 nights in Nov 2025

8/10 Good

Chantal

Stayed 1 night in Nov 2025

4/10 Poor

Daniel

Travelled with family
Disliked: Amenities, property conditions & facilities
Unfortunately the hot tub was not working. The hot tub was actually the deciding factor between staying here or someplace a bit cheaper, so very upset to find it not operational
Stayed 1 night in Nov 2025