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Syracuse Grand

2.5 star property

Photo gallery for Syracuse Grand

Comfort Studio Suite, Multiple Beds, Refrigerator & Microwave
LCD TV
Free daily buffet breakfast
Indoor pool
Reception

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
  • Air-conditioning

Explore the area

View map
136 Transistor Pkwy, Liverpool, NY, 13088
  • Place, Hopkins Road County Park
    ‪13 min walk‬
  • Place, Onondaga Lake Park
    ‪2 min drive‬
  • Place, Lake Onondaga
    ‪2 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Refrigerator

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Refrigerator

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator

Standard Room, 2 Queen Beds, Refrigerator

Standard Room, 2 Queen Beds, Refrigerator

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Studio Suite, Multiple Beds, Refrigerator & Microwave

Comfort Studio Suite, Multiple Beds, Refrigerator & Microwave

Comfort Studio Suite, Multiple Beds, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Comfort Studio Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave

Comfort Studio Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave

Comfort Studio Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room, 1 King Bed, Refrigerator

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Refrigerator

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Double Room, 2 Queen Beds, Mobility Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Randolph Hotel Liverpool/Syracuse/Airport West, Trademark
Liverpool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included
3.3 out of 5, 1,000 reviews
The price is NZ$146
includes taxes & fees
17 May - 18 May
Randolph Hotel Liverpool/Syracuse/Airport West, Trademark

About the area

Liverpool

Located in Liverpool, Syracuse Grand is within a 10-minute drive of Destiny USA and Armory Square. .This hotel is 5.3 mi (8.5 km) from Landmark Theatre and 5.9 mi (9.4 km) from The Oncenter.

What's nearby

  • Hopkins Road County Park - 13 min walk - 1.1 km
  • Onondaga Lake Park - 2 min drive - 1.8 km
  • Lake Onondaga - 2 min drive - 1.8 km
  • Syracuse University - 12 min drive - 10.7 km
  • New York State Fairgrounds - 12 min drive - 16.2 km

Getting around

  • Syracuse Regional Transportation Center - 11 min drive
  • Hancock Intl. Airport (SYR) - 12 min drive

Restaurants

  • ‪Jersey Mike's Subs - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Denny's - ‬3 min drive
  • ‪KFC - ‬11 min walk
  • ‪Francesca's Italian Kitchen - ‬3 min drive

About this property

Syracuse Grand

Syracuse Grand offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Liverpool hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 61 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, shopping on site, and a television in a common area.
A complimentary buffet breakfast is served daily from 6 AM to 10 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Liverpool? This hotel has 900 square feet (84 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3 metres
  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's books
  • Children's games
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 900 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (91 centimetre high)
  • No lift
  • Roll-in shower (122 centimetre wide)

More

  • 2 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 11:30 AM and 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 60 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are available for USD 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:30 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Liverpool Syracuse & Suites

Syracuse Grand Reviews

Reviews

6.6
Rating 10 - Excellent. 268 out of 1009 reviews
Rating 8 - Good. 226 out of 1009 reviews
Rating 6 - Okay. 198 out of 1009 reviews
Rating 4 - Poor. 150 out of 1009 reviews
Rating 2 - Terrible. 167 out of 1009 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Deborah

Stayed 1 night in Jan 2026

2/10 Terrible

Jahvier

Liked: Cleanliness
Around 4-5am I needed a room immediately due to being stranded during a snowstorm. I booked the hotel online because I didn’t have my physical card on me. When I arrived, the night shift staff told me I had no choice but to wait until 1–3 PM to check in. I’m a driver and had already been awake for over 24 hours, which made the situation extremely difficult. I had no option but to wait in the dining area after walking 15 minutes through the snow to reach the hotel. When day shift came on around 8 AM, the staff member was incredibly kind, woke me up, and got me checked in right away. I am extremely grateful for the day shift staff for understanding the situation and helping me get into a room as soon as possible, and I hope the night shift staff receives additional training on handling emergency or weather-related situations with more compassion.
Stayed 1 night in Jan 2026

10/10 Excellent

Lorenzo

Stayed 1 night in Jan 2026

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water in the Hot tub looked cloudy but was ok. The water temp. was just right. The pool water temp also was just right. There was a little dirt around the pool and hot tub, hard to see against the dark floor but at eye level ,you could see the floor as dirty. I even noticed two used bandaids( also hard to see as they were clear in color. Sadly , I must report seeing one cockroach in my bathroom .
Stayed 1 night in Jan 2026

8/10 Good

Alana

Nice hotel did have some cosmetic issues and stains on the standing lights but other than that friendly staff
Stayed 1 night in Jan 2026

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hot tub was disgusting!!! The pool was so cloudy you could nit even see your legs ... the breakfast supposed to end at 9 abd we where out in lobby at 8:58 ans every thing was already clean abd put away so they clearly shut it down before 9 and the morning staff was rude as hell only good thing about the place was the night staff
Stayed 1 night in Jan 2026

10/10 Excellent

Tashia

Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Stayed 7 nights in Jan 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

Lorenzo

Stayed 1 night in Dec 2025

10/10 Excellent

Meagan

Stayed 1 night in Jan 2026

2/10 Terrible

Adriana, Syracuse

Stayed 3 nights in Dec 2025

8/10 Good

Ashley

Travelled with family
Liked: Staff & service
Nice room, and pool area but for a king suite I was a little upset it didn’t have a microwave in the room.
Stayed 1 night in Jan 2026

2/10 Terrible

JoAnn

Disliked: Cleanliness
Rooms are okay but the hotel has no smoking and smells like pot very bad. Breakfast was good. I’ve machine was out.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ulysses

Stayed 2 nights in Dec 2025

8/10 Good

Lorenzo

Stayed 1 night in Dec 2025

10/10 Excellent

Sufian, Ottawa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Catalina

Travelled with family
Liked: Cleanliness, staff & service
Very clean and quiet.
Stayed 1 night in Dec 2025

2/10 Terrible

Mohamed

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No
Stayed 1 night in Dec 2025

2/10 Terrible

Marissa

Travelled with family
Disliked: Staff & service
Stayed 1 night in Dec 2025

10/10 Excellent

Drazen

Stayed 1 night in Dec 2025

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were dirty. Even after complaining, we still got put in a dirty room. We weren’t able to enjoy the pool or hot tub due to others down there partying and the staff didn’t want to do anything about it. We drove 5 hours to stay at the hotel and it was not worth any of it. The whole experience was awful
Stayed 3 nights in Dec 2025

10/10 Excellent

Marji

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. The check in staff were wonderful and personable. Bed was comfy.
Stayed 1 night in Dec 2025

4/10 Poor

Robert

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
This was my second visit under the new name. Both times for breakfast, they served stale pastries, stale bread, no fruit and not much else. It seems like all the nice extras have been stripped out to a bare bones hotel. I will not be back.
Stayed 1 night in Dec 2025

8/10 Good

Joel

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel is very good but if the hot tub is gonna only work 1 day a month then don’t advertise that you have a hot tub. I’ve stayed here several weeks now and the hot tub is almost always out of service
Stayed 4 nights in Dec 2025