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Candlewood Suites - Syracuse Airport by IHG

2.5 star property

Photo gallery for Candlewood Suites - Syracuse Airport by IHG

Exterior
Exterior
Property amenity
Exterior
Interior

Reviews

6.2 out of 10

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
5414 South Bay Road Town of Salina, North Syracuse, NY, 13212
  • Place, North Medical Family Practice
    ‪2 min drive‬
  • Place, Destiny USA
    ‪4 min drive‬
  • Place, Syracuse University
    ‪9 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪3 min drive‬

Room options

View all photos for Studio Suite

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (1 Queen Bed)

Suite, 1 Bedroom (1 Queen Bed)

Suite, 1 Bedroom (1 Queen Bed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible (1 Queen, Mobil Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Exterior
Super 8 by Wyndham Liverpool/Syracuse North Airport
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.4 out of 5, Excellent, 3,166 reviews
The price is NZ$125
includes taxes & fees
29 Mar - 30 Mar
Super 8 by Wyndham Liverpool/Syracuse North Airport

About the area

North Syracuse

When you stay at Candlewood Suites - Syracuse Airport by IHG in North Syracuse, you'll be in the business district, within a 10-minute drive of Destiny USA and Syracuse University. .This hotel is 7.1 mi (11.4 km) from JMA Wireless Dome and 7.4 mi (12 km) from New York State Fairgrounds.

What's nearby

  • North Medical Family Practice - 2 min drive - 2.6 km
  • Destiny USA - 4 min drive - 7.2 km
  • Syracuse University - 9 min drive - 12.9 km
  • JMA Wireless Dome - 9 min drive - 13.6 km
  • New York State Fairgrounds - 11 min drive - 17.5 km

Getting around

  • Syracuse Regional Transportation Center - 10 min drive
  • Hancock Intl. Airport (SYR) - 4 min drive

Restaurants

  • ‪7 Brew Coffee - ‬10 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Dunkin' - ‬5 min walk
  • ‪APlus at Sunoco - ‬3 min drive
  • ‪Taco Bell - ‬3 min walk

About this property

Candlewood Suites - Syracuse Airport by IHG

Candlewood Suites - Syracuse Airport by IHG offers 115 air-conditioned accommodations with washers/dryers and DVD players. 32-inch LCD televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 21 years old are not allowed in the fitness facility.

Make yourself at home in one of the 115 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and ski storage. This hotel also features a television in a common area, a picnic area, and barbecue grills.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites - Syracuse Airport by IHG.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available on request).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight at scheduled times and on request
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • DVD player
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2004
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 21 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Hotel Syracuse Airport
Candlewood Suites Syracuse Airport
Candlewood Syracuse Airport
Candlewood Suites Syracuse Airport Aparthotel
Candlewood Suites Syracuse

Candlewood Suites - Syracuse Airport by IHG Reviews

Reviews

6.2
Rating 10 - Excellent. 261 out of 1001 reviews
Rating 8 - Good. 188 out of 1001 reviews
Rating 6 - Okay. 144 out of 1001 reviews
Rating 4 - Poor. 166 out of 1001 reviews
Rating 2 - Terrible. 242 out of 1001 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

Reviews

4/10 Poor

melissa

Disliked: Cleanliness, amenities, property conditions & facilities
No hot water in the shower . Hotel being renovated is understandable but not having hot water to shower is not…
Stayed 1 night in Dec 2025

10/10 Excellent

ralph

Stayed 2 nights in Nov 2025

8/10 Good

jennifer L

Good room and the shuttle was great!
Stayed 1 night in Dec 2025

10/10 Excellent

Talon

Stayed 1 night in Dec 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was very nice.
Stayed 2 nights in Dec 2025

2/10 Terrible

Sophie

Stayed 1 night in Nov 2025

4/10 Poor

Gordon

Travelled with partner
Disliked: Cleanliness
Two faucets leaked, the TV remote did not work, the coffee pot did not work, the shower water was only slightly warm, the room/shower soap was tiny.
Stayed 1 night in Dec 2025

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities
Check in was easy. Close to the airport too
Stayed 1 night in Dec 2025

6/10 Okay

Michael

Stayed 1 night in Nov 2025

4/10 Poor

Hannah

Disliked: Cleanliness
Stayed 1 night in Nov 2025

2/10 Terrible

Erika

Stayed 1 night in Nov 2025

10/10 Excellent

ralph

Stayed 2 nights in Nov 2025

10/10 Excellent

Damita

Stayed 1 night in Nov 2025

10/10 Excellent

Arlene

Liked: Cleanliness
Courteous, fast airport shuttle pick up and drop off. Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Lester

Stayed 1 night in Nov 2025

6/10 Okay

Jeff

Business traveller
Liked: Cleanliness, staff & service
The room need some love,, Leaking tub fittings, baseboards falling off and missing all the dishes and cutlery. But was clean, which is important.
Stayed 1 night in Nov 2025

4/10 Poor

Monika

Liked: Amenities
Disliked: Property conditions & facilities
Broken and dirty furniture. Marred walls.
Stayed 1 night in Nov 2025

2/10 Terrible

Stephanie

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The toilet was dirty. Clogged 2 while u was there. No tv service the first night and felt like I had to get someone to fix it.
Stayed 2 nights in Sep 2025

10/10 Excellent

Barbara

Stayed 1 night in Oct 2025

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

4/10 Poor

Jeff

Stayed 1 night in Oct 2025

2/10 Terrible

Brian

Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Philip

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The roon was awful stench.They should provide breakfast
Stayed 1 night in Sep 2025