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Tru By Hilton Syracuse-Camillus

2.5 star property

Photo gallery for Tru By Hilton Syracuse-Camillus

Lobby sitting area
Reception
Exterior
1 bedroom, down duvets, in-room safe, blackout curtains
Business centre

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • Pet-friendly
  • Gym
  • 24/7 front desk

Explore the area

View map
116 Township Blvd, Camillus, NY, 13031
  • St. Joseph’s Health Amphitheater at Lakeview
    ‪6 min drive‬
  • New York State Fairgrounds
    ‪6 min drive‬
  • Destiny USA
    ‪10 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(6 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

8.4 out of 10
Very good
(5 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 1 King Bed

9.0 out of 10
Wonderful
(41 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.2 out of 10
Very good
(43 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

7.8 out of 10
Good
(8 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Holiday Inn Express Syracuse Fairgrounds by IHG

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,005 reviews
The price is NZ$253
includes taxes & fees
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About the area

Camillus

When you stay at Tru By Hilton Syracuse-Camillus in Camillus, you'll be connected to a shopping center, within a 10-minute drive of New York State Fairgrounds and Destiny USA. .This hotel is 9.2 mi (14.8 km) from Syracuse University and 9.6 mi (15.5 km) from JMA Wireless Dome.

What's nearby

  • St. Joseph’s Health Amphitheater at Lakeview - 6 min drive - 7.9 km
  • New York State Fairgrounds - 6 min drive - 8.0 km
  • Rosamond Gifford Zoo - 9 min drive - 9.1 km
  • Destiny USA - 10 min drive - 13.3 km
  • Armory Square - 11 min drive - 14.8 km

Getting around

  • New York State Fair Station - 3 min drive
  • Hancock Intl. Airport (SYR) - 16 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Movie Tavern Syracuse - ‬6 min walk
  • ‪Arby's - ‬4 min drive
  • ‪The Wildcat - ‬10 min walk

About this property

Tru By Hilton Syracuse-Camillus

Art Deco hotel with free breakfast connected to a shopping center in Camillus
Tru By Hilton Syracuse-Camillus offers 92 accommodations with safes and complimentary newspapers. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include bathrobes and complimentary toiletries.

This Camillus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 92 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Private bathrooms have complimentary toiletries and bathrobes. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite from the snack bar/deli serving guests of Tru By Hilton Syracuse-Camillus. A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Gym
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • High chair
  • In-room cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Syracuse-Camillus Hotel
Tru Hilton Syracuse-Camillus
Tru By Hilton Syracuse-Camillus Hotel
Tru By Hilton Syracuse-Camillus Camillus
Tru By Hilton Syracuse-Camillus Hotel Camillus

Tru By Hilton Syracuse-Camillus Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 598 out of 1002 reviews
Rating 8 - Good. 228 out of 1002 reviews
Rating 6 - Okay. 89 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

diana

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
I had requested a handicap accessible room. The room was located on the fourth floor! If there had been an emergency which made the elevators unusable, I would have been trapped on the fourth floor. The room had two double beds so could sleep four people but only one chair! The bath had grab bars but no bench and was very slick. The room was cleaned one day and not touched the next. We were there three nights and two of those nights we had to go back down to the desk to get the key reset. Was told this happens and nothing they could do. The room was not worth the amount they charged.
Stayed 3 nights in Jun 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and open. Clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Tina

Stayed 1 night in Jun 2025

6/10 Okay

Joelle

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The location is convenient, plenty of places around. Clean, bright. However, upon arrival the entire lobby smelled like marijuana and I’m fairly confident that the front desk clerk was high. Not a great impression.
Stayed 1 night in Jun 2025

6/10 Okay

Rob

Business traveller
Liked: Cleanliness, property conditions & facilities
The hotel was clean, the room was nice, and the morning breakfast was good. Front desk staff was missing at times and not very friendly.
Stayed 2 nights in Jun 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, room comfort
It was an overall decent stay. Tru always has nice amenities. Our duvet cover was slightly stained, and my bedside lamp on one side of the bed did not work. But those are my only complaints.
Stayed 1 night in May 2025

8/10 Good

Deanna

Stayed 1 night in Jun 2025

10/10 Excellent

David

Only problem was that we found it difficult to get the air temperature down to a comfortable level for sleeping.
Stayed 1 night in May 2025

8/10 Good

Heide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

We stayed one night to attend a concert. It was convenient, clean and comfortable at a reasonable price
Stayed 1 night in May 2025

10/10 Excellent

Martha L.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Functional and efficient use of space and plenty of outlets in the room. Lots of comfortable seating in the common area. Great breakfast! Will stay again.
Stayed 2 nights in May 2025

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities, room comfort
Needed to stay for a baseball tournament in Auburn. We didnt want to stay where all of the teams were staying so we stayed a little outside of town. This hotel was comfortable, and a good stay for the price. Breakfast and amenities were nice. Would stay again in this hotel chain
Stayed 3 nights in May 2025

10/10 Excellent

Shakia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Samantha

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Doreen

Liked: Cleanliness, property conditions & facilities
This hotel is always fun for the kids, usually there for soccer. It’s clean, and very nice.
Stayed 2 nights in May 2025

10/10 Excellent

Brad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 1 night in May 2025

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mary

Stayed 1 night in May 2025

6/10 Okay

Michael

Overall good but….

Overall happy but I need a receipt for my incidentals which has not been given to me and could not be given to me when I requested at checkout
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The fact that it was dog friendly!
Stayed 1 night in May 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Angie

Stayed 1 night in Apr 2025

10/10 Excellent

Adina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

BING JIE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Nice concept, but several kinks to work out.

Room had annoying motor noise all night long. Room was not serviced even though I stayed multiple nights. When I arrived, the trash bin in the room had not been emptied and had several used cups and other trash. No hot water in the morning when I was there--it was a repair that needed to be done, but why schedule in the morning when everyone needs to get dressed?
Stayed 2 nights in Apr 2025

10/10 Excellent

Edwin, Nashua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, close to everything and staff was great
Stayed 2 nights in Apr 2025