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Great hotel, great location, good restaurants. Awesome holiday. Tip: upon check in, do ask if they foresee any oarties, concerts or loud events. There were parties 3 nights in a row, music was great but it went on past midnight.

So you're going to Santa Marta and want to stay in a nice hotel? Or like me, you only stay with Hiltons. Simply said, go to the Garden Inn. Its nothing like the ones in the US, way better, cleaner, way better service than the Hilton Santa Marta and the area is super safe ans walkable with amazing food and activity options near you. The Hilton Santa Marta beach is disgusting, not ptivate and out of control in every way, safety vendors absolutely gross beach too. You'll get an amazing view and a nice adult pool with a nice bar and views. Thats is all!! You want an ATM drive 30 minutes. You want to pay with dollars, nope! I've been here twice and will never come back. Zero management anywhere! Over worked agents ans often unsupervised. Nobody available to talk to if needed. I kidd you not on Sundays the entire big *ss hotel has zemo managers and young overworked supervisor too timid and not trained well for manageement requirement, the poor girl tries hard but left alone in a jungle with tools to lead. You're trying to check in? Good luck wait 30 minutes. You want to check out you're in a line for 1 hour. 2 agents in the front desk and about 7 or 8 in the back office hanging out...nonmanagement available to take action. Elevator waiting gets super annoying. Food is just decent nothing special. Management thing that good service = trying to be efficient and nothing else....I Swear I was blown away about the Garden inn quality of service attentivemanagement everywhere...wow!

I loved my stay here, with beach access, great food, and beautiful pools. I had an adjoining room on both of my stays here. Both times I had a lot of noise from the hotel guests n this rooms. So loud, that it seemed like the door was wide open. Both times young babies were crying during the night and during the day. Also, I found the process of getting a pool towel and filtered water to be cumbersome. Bar service was poor in the pool areas.

Fantastic property with top quality staff and service. Quiet, comfortable rooms, awesome spa, delicious food, by the ocean

Excelente como siempre, llevamos a nuestra bebé por 1ra vez y todo estuvo como lo esperamos. Cuarto comodo y limpio, el buffet del desayuno es de lo mejor en cuánto a opciones. El resto de comidas aunque se puede Picar cosas en el hotel, cerca esta el centro commercial Sazue el cual tiene variedad en Platos y precios Es la 2da vez Que vamos y no era la ultima que nos quedamos en el Irotama.

Nice hotel to stay. Love the rooftop and pool