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Holiday Inn Express Suites Charleston by IHG

2.5 star property

Photo gallery for Holiday Inn Express Suites Charleston by IHG

Exterior
Indoor pool
Terrace/patio
Desk, laptop workspace, iron/ironing board, free WiFi
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
95 Rhl Blvd, Charleston, WV, 25309
  • Little Creek Park
    ‪1 min walk‬
  • Southridge Center
    ‪16 min walk‬
  • Charleston Coliseum & Convention Center
    ‪8 min drive‬
  • Charleston, WV (CRW-Yeager)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed, Kitchenette

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Kitchenette

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Access Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Mobility, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible (Mobility, Access Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, Accessible (Mobility, Access Tub)

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Indoor pool, open 6:00 AM to 11:00 PM, pool loungers

Holiday Inn Hotel & Suites Charleston West by IHG

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, (1000)
The price is NZ$284
for 1 room
includes taxes & fees
21 May - 22 May
Holiday Inn Hotel & Suites Charleston West by IHG

About the area

Charleston

With a stay at Holiday Inn Express Suites Charleston by IHG in Charleston, you'll be within a 10-minute drive of Charleston Coliseum & Convention Center and Little Creek Park. .This hotel is 0.6 mi (1 km) from Memorial Ice Arena and 1.3 mi (2.1 km) from Southridge Center.

What's nearby

  • Little Creek Park - 1 min walk - 0.1 km
  • Southridge Center - 16 min walk - 1.4 km
  • Charleston Coliseum & Convention Center - 8 min drive - 8.7 km
  • Charleston Town Center - 9 min drive - 9.5 km
  • Shawnee Sports Complex - 10 min drive - 10.3 km

Getting around

  • Charleston Station - 9 min drive
  • Charleston, WV (CRW-Yeager) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬15 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Taco Bell - ‬16 min walk
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Starbucks - ‬2 min drive

About this property

Holiday Inn Express Suites Charleston by IHG

Hotel in Charleston with free breakfast and a 24-hour fitness center
Holiday Inn Express Suites Charleston by IHG offers 84 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 84 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gas grills, and a banquet hall.
Grab a bite from the grocery/convenience store serving guests of Holiday Inn Express Suites Charleston by IHG. A complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping centre

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 37.10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 37.10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Suites Charleston
Holiday Inn Express Suites Hotel Charleston
Holiday Inn Express Suites Charleston Hotel

Holiday Inn Express Suites Charleston by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 137 out of 351 reviews
Rating 8 - Good. 82 out of 351 reviews
Rating 6 - Okay. 53 out of 351 reviews
Rating 4 - Poor. 44 out of 351 reviews
Rating 2 - Terrible. 35 out of 351 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

ROY

Travelled with family
Disliked: Cleanliness
My brothers bed had cookie crumbs between the sheets pillow cases very wrinkly very little toilet paper
Stayed 1 night in May 2025

6/10 Okay

Mohammad, Clemmonsno

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Vickie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was nice the front desk was extremely nice and I appreciate the extra time in the pool after all little kids were in their rooms and she let me go in for a few minutes to relax without all the screaming. It was much appreciated.
Stayed 1 night in Mar 2025

10/10 Excellent

rebecca

Stayed 1 night in Mar 2025

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Katie

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
When we checked in, we were told the type of room that we asked for was given to someone else and we were left with a single king size bed for 4 people. All rooms in the hotel were taken. We were offered a full refund, which is why the customer service was given a high stars but them not saving our reservation is insane. Derek, the man who was working, did his best to make it nice for us by giving trying to give us the blankets and pillows we needed (which they ran out of!) and we made the best of what we were given, but it shouldn’t have been that way. I paid ahead to have this reservation. I will not make reservations through Expedia again or Holiday Inn.
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daryl at the front desk was so nice when we checled in. Very welcoming.
Stayed 1 night in Mar 2025

8/10 Good

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property, little upset the pool was closed.
Stayed 1 night in Mar 2025

8/10 Good

Rhonda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Kids coming out of the pool had the whole lobby floor covered in water, all weekend.
Stayed 2 nights in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about my stay. The staff was really kind
Stayed 1 night in Mar 2025

8/10 Good

Lynn

Stayed 1 night in Mar 2025

2/10 Terrible

Etola

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Never again

There was a bathing suit left in the bathroom, stuff on the walls and the ceilings
Stayed 1 night in Mar 2025

4/10 Poor

Renee

Liked: Cleanliness, staff & service, property conditions & facilities

Cold shower

Positives:friendly staff, slept well. Things to work on: room didn’t have towels or toilet paper. Had to ask for it. Shower had handicap limits on hot water so was not able to take a shower as the water was cold. Had to wash my hair in the sink.
Stayed 1 night in Mar 2025

10/10 Excellent

Teresa, Glen Dale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort

Okay!

We booked a room with two beds. The key card would not unlock our door. The receptionist was very nice and got a new room for us. However, it was one bed and not two. The bathroom still had someones hair in the shower so it was not the cleanest.
Stayed 1 night in Mar 2025

2/10 Terrible

Derrick

Don’t use Hotels.com

I had to find a different hotel as there was a disconnect
Stayed 2 nights in Mar 2025

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible policy and no reaching out

They tried to charge my card before arriving and it was declined so they cancelled our reservation without even calling. We were forced to a different hotel and had to pay over double the price for 2 nights
Stayed 2 nights in Feb 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Billie Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jeanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
They were renovating, but not too much of a problem. It snowed and the parking lot was not cleared. Ice machines were not working other than the first floor. You could hear everything going on in the hallway or around you, so not great for privacy. But the staff were all pleasant the the breakfast was really good.
Stayed 3 nights in Jan 2025

6/10 Okay

Kristal

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

Dont go swimming!

Overall the hotel was okay, the room was clean. The staff is friendly, and the breakfast was good. My only complaint was the pool area- alot of mold all over the walls, ceiling, and chairs- along with a visivle ring of dirt aroud the pool, it was very disappointing as the was the inly reason we stayed there. Wont ever stay here again!
Stayed 1 night in Jan 2025