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Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG

Free buffet breakfast
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Pool
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

View map
107 Carter Rd S, Ashland, VA, 23005
  • Randolph-Macon College
    ‪17 min walk‬
  • Henrico Sports & Events Center
    ‪8 min drive‬
  • Kings Dominion
    ‪9 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪32 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Communication, Mobil Roll-In Shower)

Separate bathtub and shower, jetted bath, rainfall showerhead

Studio Suite, 1 King Bed with Sofa bed, Accessible (Communication, Mobil Roll-In Shower)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Additional Living Area)

Room amenity

Studio Suite, 1 King Bed with Sofa bed (Additional Living Area)

8.6 out of 10
Excellent
(12 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Mobil Roll-In Shower)

Separate bathtub and shower, jetted bath, rainfall showerhead

Standard Room, 2 Queen Beds, Accessible (Communication, Mobil Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(22 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Multiple Beds (Additional Living Area)

Room amenity

Studio Suite, Multiple Beds (Additional Living Area)

8.4 out of 10
Very good
(39 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, Non Smoking (Bed Type Assigned at Check-In)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Non Smoking (Bed Type Assigned at Check-In)

7.0 out of 10
Good
(12 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Mobility Tub)

Separate bathtub and shower, jetted bath, rainfall showerhead

Standard Room, 1 King Bed, Accessible (Communication, Mobility Tub)

7.8 out of 10
Good
(7 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(37 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Walk-In Shower)

Separate bathtub and shower, jetted bath, rainfall showerhead

Standard Room, 1 King Bed, Non Smoking (Walk-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Ashland

With a stay at Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG in Ashland, you'll be in the suburbs, within a 15-minute drive of Kings Dominion and Randolph-Macon College. .This hotel is 19.5 mi (31.4 km) from Short Pump Town Center and 13.5 mi (21.7 km) from Richmond Raceway.

What's nearby

  • Randolph-Macon College - 17 min walk - 1.5 km
  • Henrico Sports & Events Center - 8 min drive - 11.4 km
  • Kings Dominion - 9 min drive - 12.8 km
  • Meadow Event Park - 11 min drive - 16.2 km
  • Short Pump Town Center - 21 min drive - 24.2 km

Getting around

  • Ashland Station - 7 min drive
  • Richmond Intl. Airport (RIC) - 29 min drive

Restaurants

  • ‪Wawa - ‬14 min walk
  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Cook Out - ‬9 min walk
  • ‪McDonald's - ‬17 min walk

About this property

Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG

Suburban hotel with free breakfast and a 24-hour fitness center
Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG offers 115 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 115 guestrooms featuring microwaves and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Ashland? This hotel has 1250 square feet (113 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 1,250 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Richmond North Ashland
Holiday Inn Express Richmond North Ashland
Holiday Inn Express Hotel Richmond North Ashland
Holiday Inn Express Richmond North Ashland
Hotel Holiday Inn Express Hotel & Suites Richmond North Ashland
Holiday Inn Express Hotel Suites Richmond North Ashland
Holiday Inn Express Hotel Richmond
Holiday Inn Express Richmond
Express Richmond Ashland
Holiday Inn Express Hotel Suites Richmond North Ashland
Holiday Inn Express Hotel Suites Richmond North Ashland by IHG

Holiday Inn Express Hotel & Suites Richmond North Ashland by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 469 out of 1003 reviews
Rating 8 - Good. 267 out of 1003 reviews
Rating 6 - Okay. 143 out of 1003 reviews
Rating 4 - Poor. 65 out of 1003 reviews
Rating 2 - Terrible. 59 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Travelled with family
Couldn’t find it. Hard time getting phone number to get directions. Once I got through the girl was wonderful.
Stayed 1 night in Jun 2025

10/10 Excellent

Joie

Stayed 1 night in Jun 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is nice, but could use some sprucing up. It is a notch below what we normally find in a Holiday Inn Express. I would stay here again as the staff was nice, and overall the place is good.
Stayed 1 night in Jun 2025

8/10 Good

Darla

Stayed 2 nights in Jun 2025

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was average, the bed was great. Food not that good. Staff at checkout not friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 2 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Helena

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We booked the property because of the indoor pool. No where on the website did it indicate the indoor pool was closed. The hotel sent a message to me confirming booking and no where in the message did it indicate the pool was closed. The front desk person was extremely unhelpful and the hotel had excuse after excuse why they could not issue a refund (manager not on duty, their system was down, etc. ) I would not recommend and would never book here again
Stayed 1 night in May 2025

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The keys don't work in the doors. It is an aggravation.
Stayed 1 night in May 2025

4/10 Poor

Roberto

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall bathroom was not very clean & room was 80% clean
Stayed 1 night in May 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Kellie

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in May 2025

8/10 Good

Jeffrey

Stayed 1 night in May 2025

10/10 Excellent

Meagan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I was moving from Florida to NYC & I needed a hotel asap for some rest. This hotel was so clean, room was bigger than expected & staff were friendly. It was a smooth process I’ll always recommend this place!
Stayed 1 night in May 2025

6/10 Okay

Destiny

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
The room was not the cleanest. There was a piece of the carpet that had been pulled up, there was mold on the shower head, and the carpet was soaked in one area upon arrival. It was definitely an okay place to stay for the weekend but wouldn't be back .
Stayed 2 nights in May 2025

2/10 Terrible

elizabeth

They made me aware the morning of check in that they did not have the type of room that I had reserved and left me in a very tough position. No apologies and little compensation for the impact.
Stayed 2 nights in May 2025

6/10 Okay

Erica

Stayed 1 night in May 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Adrian

Stayed 1 night in May 2025

10/10 Excellent

Lynne

Stayed 1 night in May 2025

2/10 Terrible

Prashant

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We got assigned a room with air conditioning not working, no bedding for sofa come bed, no phone in the room to call the front desk, no batteries in tv remote. After calling front desk from our personal cell phone, they told us that they cannot provide the bedding because they do not have any more. When we reserved the room, we had indicated number of guests so that should have not be surprise for the hotel staff. After calling corporate and spending an hour with customer service, we were assigned a different room. That room did not have hand soap in the dispenser and the drain in bath tub was clogged and slow to drain. Overall it was a pathetic experience for us. We trust Holliday Inn Express brand and this experience will make us think twice before making the reservation for future travel. We will definitely not be coming to this HIE property again.
Stayed 2 nights in May 2025

10/10 Excellent

Adul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly. Just get your breakfast before 9:30. Pool is closed always too
Stayed 1 night in May 2025

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Kristen

Travelled with family
Disliked: Amenities, property conditions & facilities
Hate writing a negative review. But we would never stay here again. Only reason I gave them 2 stars is because the beds were comfortable and it was clean in our room. But the TVs in our room didn’t work, there was only one remote for 2 TVs (which didn’t matter since they didn’t work), the handle was falling off the bathroom door, linens for the pull out couch weren’t ready until 10pm and the pool was closed the whole 3 day weekend. Also, our room phone didn’t work so we couldn’t call the front desk. One front desk employee was nice and gave us a small discount for all the inconveniences. Breakfast was ok. The whole place needs to be remodeled. Can’t recommend this place.
Stayed 2 nights in May 2025

10/10 Excellent

Tomika

Stayed 1 night in May 2025