See all properties
Save

Comfort Suites The Colony - Plano West

2.5 star property

Photo gallery for Comfort Suites The Colony - Plano West

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking
Free daily on-the-go breakfast
Indoor pool
Lobby
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
4796 Memorial Dr, The Colony, TX, 75056
  • Place, Topgolf The Colony
    ‪3 min walk‬
  • Place, The Colony Five Star Complex
    ‪7 min walk‬
  • Place, Grandscape
    ‪13 min walk‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪17 min drive‬

Room options

View all photos for 1 King Bed, Suite, Nonsmoking, Accessible

Desk, blackout curtains, iron/ironing board, free WiFi

1 King Bed, Suite, Nonsmoking, Accessible

7.4 out of 10
Good
(18 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for 2 Queen Beds, Suite, Nonsmoking, Accessible

2 Queen Beds, Suite, Nonsmoking, Accessible

2 Queen Beds, Suite, Nonsmoking, Accessible

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for SUITE, 1 KING BED NON SMOKING

Desk, blackout curtains, iron/ironing board, free WiFi

SUITE, 1 KING BED NON SMOKING

7.0 out of 10
Good
(34 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for SUITE, 2 QUEEN BEDS. NON SMOKING

SUITE, 2 QUEEN BEDS. NON SMOKING

SUITE, 2 QUEEN BEDS. NON SMOKING

7.2 out of 10
Good
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Property amenity
Clarion Hotel The Colony - Plano West
The Colony
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,003 reviews
The price is NZ$152
includes taxes & fees
27 May - 28 May
Clarion Hotel The Colony - Plano West

About the area

The Colony

With a stay at Comfort Suites The Colony - Plano West, you'll be centrally located in The Colony, a 3-minute drive from Grandscape and 6 minutes from Legacy West. .This hotel is 12.8 mi (20.6 km) from Galleria Dallas and 5.1 mi (8.3 km) from The Shops at Legacy.

What's nearby

  • Topgolf The Colony - 3 min walk - 0.3 km
  • The Colony Five Star Complex - 7 min walk - 0.6 km
  • Grandscape - 13 min walk - 1.2 km
  • Hawaiian Falls The Colony - 15 min walk - 1.3 km
  • Andretti Indoor Karting & Games The Colony - 3 min drive - 3.7 km

Getting around

  • Old Town Station - 9 min drive
  • Dallas Medical-Market Center Station - 26 min drive
  • Love Field Airport (DAL) - 38 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Whataburger - ‬13 min walk
  • ‪Sonic Drive-In - ‬7 min walk
  • ‪Rosa's Cafe Tortilla Factory - ‬12 min walk

About this property

Comfort Suites The Colony - Plano West

Comfort Suites The Colony - Plano West offers 71 accommodations with coffee/tea makers and hair dryers. 40-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 71 guestrooms featuring refrigerators and microwaves. 40-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a television in a common area.
A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in The Colony? This hotel has 540 square feet (49 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 540 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 1 2026 to December 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Comfort Suites Stonebriar Mall
Comfort Suites Stonebriar Mall Hotel
Comfort Suites Stonebriar Mall Hotel The Colony
Comfort Suites Stonebriar Mall The Colony
Comfort Suites Colony Plano West Hotel
Comfort Suites Plano West Hotel
Comfort Suites Colony Plano West
Comfort Suites Plano West
Comfort Suites The Colony - Plano West Hotel
Comfort Suites The Colony - Plano West The Colony
Comfort Suites The Colony - Plano West Hotel The Colony

Comfort Suites The Colony - Plano West Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 359 out of 1002 reviews
Rating 8 - Good. 219 out of 1002 reviews
Rating 6 - Okay. 150 out of 1002 reviews
Rating 4 - Poor. 120 out of 1002 reviews
Rating 2 - Terrible. 154 out of 1002 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Airan

Stayed 1 night in Feb 2026

2/10 Terrible

Abbie

Disliked: Cleanliness, amenities, property conditions & facilities
It was my little sister’s birthday and she wanted to swim in an indoor pool, which is the only reason I booked this hotel- the pool was closed off (under construction) and this was listed NO WHERE. We were also not told this at check-in. The hotel allows pets and we found dog hair in the bed and there was a woman with a dog in her arms at the breakfast buffet. Very disappointing experience.
Stayed 2 nights in Jan 2026

6/10 Okay

Jill

Staff was kind and gave a free bag of skittles to my grandson , who was upset because we were not given any notice the pool was not in use. The bathroom in the room had the paint peeling out of the bathtub.So as my grandson took a bath , he came out covered in paint chips
Stayed 1 night in Jan 2026

2/10 Terrible

Kelvin

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very dirty.
Stayed 2 nights in Jan 2026

2/10 Terrible

Jennifer

Travelled with family
Disliked: Property conditions & facilities, room comfort
There was no indoor pool which is why we picked this hotel in the first place. The front desk called and griped about our 6 week old baby crying. The food was stale and the syrup tasted old.
Stayed 2 nights in Jan 2026

2/10 Terrible

Priscilla

Stayed 1 night in Sep 2025

10/10 Excellent

WILLIAM

Stayed 1 night in Jan 2026

10/10 Excellent

Khaja

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Yes room was spotless, best ever. Clean and neat.
Stayed 4 nights in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service. Clean room, competitive pricing and free breakfast. Great place to lay your head with no frills.
Stayed 1 night in Jan 2026

10/10 Excellent

Taylor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Jan 2026

10/10 Excellent

SAUL OVIDIO

Stayed 2 nights in Jan 2026

2/10 Terrible

Dawn

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room and bathroom wasn’t clean good. Hair from the previous stay was in there, the bathroom faucet was dripping all night. No hand towels. Couldn’t make coffee in the room because it didn’t have what you put the coffee in. The room also smelled really bad.
Stayed 1 night in Jan 2026

6/10 Okay

Kathryn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was okay we had the smell of weed on a non smoking floor the laat night we were there that was not great especially with the door having a 3 inch gap it just came in under the door
Stayed 2 nights in Jan 2026

8/10 Good

Pooja

Stayed 3 nights in Jan 2026

6/10 Okay

Kathy

Travelled with partner
Liked: Property conditions & facilities
Carpenter's nail laying on floor. Toenail (large) laying on vanity counter. Bugs in ceiling lights. No hot tea bags or orange juice for breakfast. Other breakfast was good. Staff was very friendly & accommodating.
Stayed 4 nights in Dec 2025

8/10 Good

Patricia

Liked: Staff & service, property conditions & facilities, room comfort
Just okay stayed one night
Stayed 2 nights in Oct 2025

2/10 Terrible

Tamesha

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room I got had bedbugs room 200
Stayed 3 nights in Dec 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2025

10/10 Excellent

Noe

Stayed 2 nights in Dec 2025

8/10 Good

Shelethia

Stayed 3 nights in Dec 2025

10/10 Excellent

Angel

Stayed 1 night in Dec 2025

10/10 Excellent

Benny

Stayed 3 nights in Dec 2025

6/10 Okay

Kelli

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The room had lots of wear and the front desk gentleman acted as if he did not want to be there. I booked this hotel specifically because of the indoor pool and hot tub advertised. We showed up, put our swimsuits on, only to find the pool area was blocked off with a sign that said “under construction”. It was not told to us at check in and the website does not reflect this information. We were extremely upset.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 7 nights in Dec 2025

4/10 Poor

Crystal

Liked: Staff & service
Disliked: Amenities
There were dips in the floors we nearly tripped on. Holes in the walls from the door handles. Elevator had no inspection notice. The pool was under construction.
Stayed 1 night in Dec 2025