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Comfort Suites The Colony - Plano West

2.5 star property

Photo gallery for Comfort Suites The Colony - Plano West

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking
Exterior
Coffee service
Lobby
Indoor pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Gym
  • Laundry

Explore the area

View map
4796 Memorial Dr, The Colony, TX, 75056
  • Place, The Colony Five Star Complex
    ‪8 min walk‬
  • Place, Grandscape
    ‪15 min walk‬
  • Place, Hawaiian Falls The Colony
    ‪17 min walk‬
  • Airport, Dallas, TX (DAL-Love Field)
    ‪25 min drive‬

Room options

View all photos for 1 King Bed, Suite, Nonsmoking, Accessible

Desk, blackout curtains, iron/ironing board, free WiFi

1 King Bed, Suite, Nonsmoking, Accessible

7.6 out of 10
Good
(15 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds, Suite, Nonsmoking, Accessible

2 Queen Beds, Suite, Nonsmoking, Accessible

2 Queen Beds, Suite, Nonsmoking, Accessible

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for SUITE, 1 KING BED NON SMOKING

Desk, blackout curtains, iron/ironing board, free WiFi

SUITE, 1 KING BED NON SMOKING

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for SUITE, 2 QUEEN BEDS. NON SMOKING

SUITE, 2 QUEEN BEDS. NON SMOKING

SUITE, 2 QUEEN BEDS. NON SMOKING

7.2 out of 10
Good
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Property amenity
Clarion Hotel The Colony - Plano West
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,002 reviews
The price is NZ$137
includes taxes & fees
16 Nov - 17 Nov
Clarion Hotel The Colony - Plano West

About the area

The Colony

With a stay at Comfort Suites The Colony - Plano West, you'll be centrally located in The Colony, within a 10-minute drive of The Shops at Legacy and Stonebriar Centre Mall. .This hotel is 13.4 mi (21.6 km) from Galleria Dallas and 6.2 mi (10 km) from Ford Center.

What's nearby

  • The Colony Five Star Complex - 8 min walk - 0.7 km
  • Grandscape - 15 min walk - 1.3 km
  • Hawaiian Falls The Colony - 17 min walk - 1.4 km
  • Andretti Indoor Karting & Games The Colony - 3 min drive - 3.3 km
  • The Shops at Legacy - 7 min drive - 8.9 km

Getting around

  • North Carrollton-Frankford Station - 14 min drive
  • Dallas Medical-Market Center Station - 26 min drive
  • Love Field Airport (DAL) - 37 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Sonic Drive-In - ‬5 min walk
  • ‪Balanced Rock Brewing - ‬10 min walk
  • ‪Kroger Fuel Station - ‬15 min walk

About this property

Comfort Suites The Colony - Plano West

Hotel in The Colony with free breakfast and a fitness center
Comfort Suites The Colony - Plano West offers 71 accommodations with coffee/tea makers and hair dryers. 40-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 71 guestrooms featuring refrigerators and microwaves. 40-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a television in a common area.
A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in The Colony? This hotel has 540 square feet (49 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 540 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 27 2025 to December 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Comfort Suites Stonebriar Mall
Comfort Suites Stonebriar Mall Hotel
Comfort Suites Stonebriar Mall Hotel The Colony
Comfort Suites Stonebriar Mall The Colony
Comfort Suites Colony Plano West Hotel
Comfort Suites Plano West Hotel
Comfort Suites Colony Plano West
Comfort Suites Plano West
Comfort Suites The Colony - Plano West Hotel
Comfort Suites The Colony - Plano West The Colony
Comfort Suites The Colony - Plano West Hotel The Colony

Reviews

Comfort Suites The Colony - Plano West Reviews

7.2

Good

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 354 out of 1001 reviews
Rating 8 - Good. 249 out of 1001 reviews
Rating 6 - Okay. 152 out of 1001 reviews
Rating 4 - Poor. 110 out of 1001 reviews
Rating 2 - Terrible. 136 out of 1001 reviews

Reviews

10/10 Excellent

Sonja

Stayed 1 night in Jul 2025

6/10 Okay

Iris

Travelled with family
Disliked: Property conditions & facilities
No piscina, los pisos en el pasillo están malos
Stayed 4 nights in Jul 2025

6/10 Okay

Debra

Stayed 2 nights in Jul 2025

8/10 Good

CARMINA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Shining Lights

Overall, the stay was good, it was nice and quiet. Although, with the lights flickering and my room 205 has curtains that do not close and the light from the parking lot shines in, it could have been an excellent stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Eli

Stayed 2 nights in Jul 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend wedding trip

The hotel was really nice, the king-size suite comfy bed great size room. No complaints, the complimentary breakfast was also great. Will definitely stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Charles

Not up to par in comparison to other Comfort Suites I have stayed in.
Stayed 2 nights in Jun 2025

2/10 Terrible

Stephanie

Stayed 2 nights in Jul 2025

2/10 Terrible

Arnulfo

Disliked: Cleanliness, staff & service, property conditions & facilities
The property could use some up keep. The picture posted on the ad is not true, no hot tub in room. False advertising. Bed sparse was dirty. Not at all what we expected.
Stayed 1 night in Jul 2025

2/10 Terrible

TAMARA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first room we had there was no phone to call the front desk, one of the bed was not stable on the platform so every time you sat on the bed, it tipped to the other side, had to go down to the front desk to have the manager come and take care of it the place was outdated and look nothing like the picture on the website. The first room was not clean so the move us to another room, if I had a chance I would've found another hotel because I had paid in advance I didn't want to loose my money. I will go on the hotel site for my next stay and not use this again. This hotel should be condemned.
This is the bed as we pulled it back to check for bedbugs the stains on the comforter
The phone was there but no connection just a phone sitting there as a prop.
The condition of the tub then they never came to change the towels or even to clean the room
Stayed 3 nights in Jul 2025

8/10 Good

Vannath, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great even breakfast only thing carpet felt sticky.
Stayed 1 night in Jul 2025

2/10 Terrible

Markeisha

Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good

The check-in service was good and fast, the staff was very friendly, the breakfast was good, the room was clean but smells like mold and the a/c was too noisy.
Stayed 3 nights in Jun 2025

4/10 Poor

Datroynard

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Lights wasn’t working in the bathroom r over the sink the counter wasn’t finished . Floor was stained the pool was off limits we seen roaches at breakfast so we didn’t eat breakfast
Stayed 2 nights in Jun 2025

6/10 Okay

Stephen

Liked: Room comfort
Problems checking. First time I’ve gone to a hotel and they wouldn’t check to see if my room was ready a little early. Then problems checking in for some reason. Room was nice, sink faucet was broken but everything else was fine.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stay was nice and the location was close to everything we needed during our visit, would recommend for a nice budget stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Virgie

Stayed 2 nights in May 2025

10/10 Excellent

Porshia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Venkata, Round Rock

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
The location is ideal, with easy access to businesses and restaurants. The staff is friendly and accommodating. However, the hotel is quite old, with many amenities in disrepair. There are unpleasant odors in the carpets and beds, which are also uncomfortable. Additionally, the air conditioning unit is noisy.
Stayed 2 nights in Apr 2025

2/10 Terrible

Shan

Stayed 3 nights in May 2025

10/10 Excellent

Dakota

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Mary Kay

Liked: Staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Comfortable stay and quiet
Stayed 1 night in May 2025