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Fletcher Wellness - Hotel Leiden

4.5 star property

Photo gallery for Fletcher Wellness - Hotel Leiden

Indoor pool
Family Room
Sauna, hot tub, steam room, 1 treatment room, massages
Sauna, hot tub, steam room, 1 treatment room, massages
Bar (on property)

Popular amenities

  • Hot tub
  • Pool
  • Parking available
  • Spa
  • Bar

Explore the area

Map
Bargelaan 180, Leiden, 2333 CW
  • Naturalis Biodiversity Center
    ‪6 min walk‬
  • Leiden University
    ‪14 min walk‬
  • Corpus
    ‪4 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪27 min drive‬

Room options

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

8.2 out of 10
Very good
(28 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

8.4 out of 10
Very good
(11 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite

Suite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Leiden

With a stay at Fletcher Wellness - Hotel Leiden, you'll be centrally located in Leiden, within a 15-minute drive of Duinrell and Leiden Bio Science Park. .This luxury hotel is 12.2 mi (19.7 km) from Scheveningen Beach and 11 mi (17.7 km) from Keukenhof Gardens.

What's nearby

  • Naturalis Biodiversity Center - 6 min walk - 0.5 km
  • Hortus Botanicus - 14 min walk - 1.2 km
  • Leiden University - 14 min walk - 1.2 km
  • Corpus - 4 min drive - 2.2 km
  • Duinrell - 9 min drive - 8.5 km

Getting around

  • Leiden Central Station - 2 min walk
  • Amsterdam Airport Schiphol (AMS) - 23 min drive

Restaurants

  • ‪Lebkov & Sons - ‬1 min walk
  • ‪Stadscafé Van der Werff - ‬5 min walk
  • ‪Paco Ciao - ‬4 min walk
  • ‪Freddy’s gastrobar - ‬3 min walk
  • ‪De Bruine Boon - ‬5 min walk

About this property

Fletcher Wellness - Hotel Leiden

Luxury hotel with a full-service spa and a sauna
Fletcher Wellness - Hotel Leiden offers 117 accommodations with safes and coffee/tea makers. LCD televisions come with digital channels.

Bathrooms include showers. This Leiden hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Stay in one of 117 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Grab a bite to eat at Restaurant Twelve, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Restaurant Twelve - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Dutch, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 17.50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 18.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Twelve

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.50 per person
  • Covered self parking fee: EUR 17.50 per day
  • Rollaway bed fee: EUR 25 per day
  • Facilities fee: EUR 19.50 per person, per day and includes use of: sauna; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that only female guests are allowed in the wellness area until 6 PM on the first Tuesday of every month.
Additional fees apply for use of the spa.

We should mention

Pool access available from 8:00 AM to 9:30 AM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Fitland
Fitland Leiden
City Leiden
Hampshire Fitland Leiden
Hampshire Hotel Fitland Leiden
Hampshire Hotel Leiden
Leiden Fitland
Leiden Hampshire Hotel
Hampshire Hotel Fitland – Leiden
Hotel Fletcher Wellness-Hotel Leiden Leiden
Leiden Fletcher Wellness-Hotel Leiden Hotel
Fletcher Wellness-Hotel Leiden Leiden
Fletcher Wellness-Hotel Leiden Hotel
Hotel Fletcher Wellness-Hotel Leiden
Fletcher Wellness-Hotel Hotel
Fletcher Wellness-Hotel
City Resort Hotel Leiden
Hampshire Hotel Fitland – Leiden
Fletcher Wellness Leiden
Fletcher Wellness Leiden
Fletcher Wellness Hotel Leiden
Fletcher Wellness - Hotel Leiden Hotel
Fletcher Wellness - Hotel Leiden Leiden
Fletcher Wellness - Hotel Leiden Hotel Leiden

Fletcher Wellness - Hotel Leiden Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 219 out of 786 reviews
Rating 8 - Good. 317 out of 786 reviews
Rating 6 - Okay. 154 out of 786 reviews
Rating 4 - Poor. 64 out of 786 reviews
Rating 2 - Terrible. 32 out of 786 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Lisa

Travelled with family, Travelled with group
Liked: Cleanliness
This hotel is right next to the train station and it was very quiet, and very handy. The hotel was a bit awkward as it was associated to the wellness centre, a residential care facility and next door to the Leiden university medical centre. There were often patients in the hallway outside of our hotel room. Some were elderly, some were confused. It was a bit unusual. Staff were fine but it seemed a bit off that we had flown flown overnight on a 10 hour flight arriving at 2pm middle of the week and that our room wasn’t ready, but another room exactly the same room available and was and it would be an extra 25€. At that this point I was exhausted and paid the 25 and stumbled into bed for a rest.Room was clean and tidy, bed was very soft.
Stayed 3 nights in Apr 2025

4/10 Poor

Graeme

Disliked: Cleanliness, property conditions & facilities
I have stayed at this hotel several times because the location is very close to the railway station and makes transportation easy, this time I was given a room that was not clean, the wall paper was loosening from the wall, I felt it was generally shabby, dirty and poorly maintained and when they are charging 160 euros for a room per night without breakfast, I don’t see this as a good deal
Stayed 1 night in Apr 2025

6/10 Okay

Graeme

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I find it strange that this hotel doesn’t seem to have a proper front door and the reception is on the top floor, breakfast price is very steep
Stayed 1 night in Mar 2025

8/10 Good

Catherine

Business traveller, Travelled with group
Liked: Cleanliness, amenities
The hotel was very central- it was excellent for walking into Leiden. There was no communal lounge facilities which was disappointing. The swimming pool had very limited opening hours from 8-9.30am. It was geared towards paying for the Wellness suite. This was a shame as it would have been enjoyable using it more often.
Stayed 2 nights in Apr 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Lovely pool but beware that it is only open to hotel guests between 08:00-09:30 each day before the spa sessions open. Note spa sessions are fully naked.
Stayed 2 nights in Mar 2025

4/10 Poor

Heidi, Minneapolis

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It started off poorly. I had paid for a suite suitable for someone with limited mobility/disability and it wasn't available.
Stayed 8 nights in Feb 2025

6/10 Okay

Elizabeth

Great location is strongest feature

The hotel is very 3 star basic: clean, limited amenities (soap, towel, hair dryer, coffee). Lacking sufficient electrical outlets, USB/C connections. Walls are thin (you hear every cough in corridors and neighboring rooms) and rooms are situated on floors where there are active businesses operating like physiotherapy studios. That raised for us questions about security since anyone can come up the elevator. Want a gym, spa, or simple breakfast? Expect to pay lots of extras, diminishing the value for money.
Stayed 1 night in Jan 2025

10/10 Excellent

Petrus, Utrecht

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 2 nights in Nov 2024

6/10 Okay

Kit Mui Valencia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to train station. Very convenient. Will come back again.
Stayed 6 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service
Needs some internal bathroom renovation
Stayed 2 nights in Oct 2024

10/10 Excellent

Ellen, Rippey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Good location but disorganised/untrained staff

Perfect location as it is right next to Leiden station but the staff at reception are very disorganised and don’t seem to know what they are doing or how to do the tasks assigned to them with people giving different information.
Stayed 2 nights in Sep 2024

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ignore negative reviews!

I was aorehensive and considered cancelling because of a handful of poor reviews. I was delighted I ignored these. The swimming pool requires swimwear before 9.30. I did not go to the Spa as I was at work. The staff were very generous in their helpfulness. The hotel is very safe. Our view was wonderful. The room was ample.The hotel is just to the left of the railway station exit towards the city. I struggle to understand any negative reviews-our experience was excellent. I'd certainly go again.
Stayed 5 nights in Sep 2024

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Sep 2024

2/10 Terrible

Eslam

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is not safe as you can reach the rooms without passing by the reception from the train station, the cleanliness of the bed was not so good ,also the staff was not helpful at all ,I forgot one T-shirt after I checked out in the wardrobe and it disappeared after the cleaning people access the room , also the staff was not responding through emails or phone.
Stayed 1 night in Sep 2024

4/10 Poor

Robert

Stayed 1 night in Aug 2024

6/10 Okay

Kevin, Austin

Liked: Staff & service
Most important to know if you want to use the pool/spa: you are REQUIRED to be nude. Except for 8AM-9:30AM, you are not allowed to wear a bathing suit, and also have to pay an additional daily 32 Euro fee. The fee is in the fine print on Expedia, but the "nude" part was not. Fine if you know in advance, but an unfortunate surprise if you're with kiddos whose culture is not accustomed. Other than that, on the ground floor signage was almost invisible and it looked barren and abandoned at 7pm. The door to street was broken and propped open with plywood. It took us wandering into the elevator to comprehend that reception was on the 12th floor. The room was comfortable but had stains on the carpet and window sill. Views over the city were nice, and it's quiet. Very business-y. No charm, but it's not made for that. It's a minute from the train station, but you have to walk all the way around the station to get to the main part of the city. Overall, not bad but don't let the nice pic of the spa lure you unaware.
Stayed 3 nights in Aug 2024

2/10 Terrible

LOLA

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Priscilla

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Don’t believe the photos

That they have a pool is very misleading when you can only use it from 8-9:30 in the morning! Very hard to understand how tò get to reception and what door to walk in to find the right entrance.
Stayed 1 night in Jun 2024

10/10 Excellent

Sze Kay Cynthia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located just outside of Leiden Central station. Rooms are clean, large and good value for the price paid. Only downside is that the hotel is located in a commercial building shared with other offices, which means anyone can access the floors for the hotel rooms.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Apr 2024

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice But

The price was more than the value. Room was comfortable but a bit quirky. We did not like the layout of one of our rooms. We had three rooms as it was a family vacation. Reception was on 12th floor. Staff was accommodating and friendly. The kitchen had sink and refrigerator but no microwave. Extra fee for additional in room coffee pods. Wellness center is an all nude affair. The family was surprised by this but we got a good laugh. It’s not part of our custom. Again, the staff was exceptionally helpful as we were a small group that included an infant.
Stayed 2 nights in Apr 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

Nice Modern Hotel but Lacked Amenities

Stayed to take part in the Leiden Marathon. Location is great, adjacent to the station. Check-in was very quick, and they let us keep our luggage in the hotel before formal check-in. Originally had a large corner room with plenty of space. Unfortunately, the ceiling started leaking which we informed reception about. They were very polite and apologetic and offered to upgrade our room, however this was actually just a room transfer to a smaller room. No toiletries were provided aside from basic soap and towels for cleaning in either room (no shampoo & conditioner). The pool facilities are only available from 8-930, after which you must pay an entry fee, which was not clear. Spa facilities were very comprehensive and clean. Would recommend this but be aware of additional payments. Lovely stay just wish we had known about spa/room amenities beforehand.
Stayed 3 nights in May 2024

10/10 Excellent

Nathan

Stayed 2 nights in Mar 2024