Hotel Jatay

3.0 star property

Photo gallery for Hotel Jatay

Comfort Double Room
Restaurant
Smart TV
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Room service
  • 24/7 front desk

Explore the area

Map
Playas de Tijuana Sección Monumental, Av. Del Pacifico #560, Tijuana, BC, 22504
  • San Ysidro Border Crossing
    ‪8 min drive‬
  • Las Americas Premium Outlets
    ‪8 min drive‬
  • Centro Cultural Tijuana
    ‪9 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪15 min drive‬

Room options

Comfort Double Room

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, Non Smoking

  • Sleeps 4
  • 2 King Beds

Similar properties

About the area

Tijuana

Located in Tijuana (Playas de Tijuana), Hotel Jatay is within a 15-minute drive of Centro Cultural Tijuana and San Ysidro Border Crossing. .This beach hotel is 7.2 mi (11.6 km) from Plaza Rio Commercial Center and 9.5 mi (15.3 km) from Estadio Caliente.

What's nearby

  • San Ysidro Border Crossing - 8 min drive - 11.2 km
  • Las Americas Premium Outlets - 8 min drive - 10.5 km
  • Plaza Rio Commercial Center - 9 min drive - 13.1 km
  • Centro Cultural Tijuana - 9 min drive - 13.1 km
  • Imperial Beach - 18 min drive - 18.6 km

Getting around

  • San Diego Santa Fe Depot - 26 min drive
  • Beyer Blvd Trolley Station - 27 min drive
  • Tijuana Intl. Airport (TIJ) - 38 min drive

Restaurants

  • ‪Arcos Playas - ‬3 min walk
  • ‪La Molleteria - ‬1 min walk
  • ‪Costa Tosta - ‬6 min walk
  • ‪El Yogurt Place - ‬8 min walk
  • ‪Tacos aaron Playas - ‬9 min walk

About this property

Hotel Jatay

Beachfront, with spa services
Hotel Jatay offers 72 accommodations with hair dryers and complimentary toiletries. Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Tijuana hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Stay in one of 72 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include blackout drapes/curtains, as well as phones with free local calls.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Cooked-to-order breakfasts are available daily from 7:30 AM to noon for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
Hotel Jatay has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available
  • Valet parking on site (MXN 100 per stay)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 200 for adults and MXN 150 for children
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • On the beach

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service

More

  • Free local calls
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: MXN 400 for check-in between 7:00 PM and 10:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 400

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 for adults and MXN 150 for children
  • Valet parking fee: MXN 100 per stay
  • Late check-in fee: MXN 400 for check-in between 7:00 PM and 10:00 PM
  • Late check-out fee: MXN 400 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Jatay Tijuana
Jatay Tijuana
Hotel Jatay Hotel
Hotel Jatay Tijuana
Hotel Jatay Hotel Tijuana

Hotel Jatay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1000 reviews
Rating 8 - Good. 226 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roxana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was close to the beach. The walls were thin so I listened to the ocean all night. Breakfast was good. I got a massage, which was wonderful. Very enjoyable visit.
Stayed 3 nights in Dec 2024

10/10 Excellent

Eveliz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta fue nuestra segunda estancia en Hotel Jatay y el personal como siempre muy amable, servicial y nos encanta lo cerca que esta a la playa. Al igual nos encanto que pudimos obtener un cuarto con vista al mar. Esperamos regresar pronto!
Stayed 5 nights in Mar 2025

10/10 Excellent

Leovy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

lilian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good experience parking is limited
Stayed 2 nights in Mar 2025

8/10 Good

Jose

Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Stayed 1 night in Mar 2025

8/10 Good

CLAUDIA

Liked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Sonia

Stayed 1 night in Feb 2025

10/10 Excellent

Eunice

Stayed 1 night in Mar 2025

10/10 Excellent

Juan, Grandview

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Feb 2025

4/10 Poor

Yendys

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No housekeeping if you stay longer than a day unless you exit your room by 8am. Isn’t cool if you want to sleep in. Complain and was told we can provide you with clean linen but you gotta make your own bed. Also not cool. Plumbing wasn’t good the sink and shower was clogged up. Overall not a good experience this time.
Stayed 2 nights in Feb 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Very positive experience. Best to request a room with an ocean view. Helpful staff. Great location.
Stayed 4 nights in Jan 2025

10/10 Excellent

Gustavo

Stayed 1 night in Feb 2025

10/10 Excellent

Sivarat

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Robbie

Travelled with family
Liked: Staff & service, amenities
Carpet is outdated. Good location and friendly staff. Wish i would have had an ocean view room
Stayed 1 night in Feb 2025

10/10 Excellent

noelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really clean and all staff where nice
Stayed 2 nights in Feb 2025

10/10 Excellent

carla

Stayed 2 nights in Feb 2025

2/10 Terrible

luis

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor service and dirty rooms
Stayed 4 nights in Jan 2025

6/10 Okay

Chris

Travelled with family
Liked: Cleanliness
Room was clean. They do not provide wash cloths. Very noisy area
Stayed 2 nights in Feb 2025

10/10 Excellent

Sabrina

Stayed 2 nights in Dec 2024

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for a quick trip to Tijuana.
Stayed 1 night in Feb 2025

2/10 Terrible

javier

Disliked: Amenities, property conditions & facilities
The property matters not against the headboard, cold as hell no heating! Power to the elevator and building went out twice for two whole days. Loud music late at night from nearby clubs! Poor room service!
Stayed 5 nights in Jan 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch
Stayed 2 nights in Jan 2025

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow

I was very impressed with the staff and they were very helpful and would definitely go back.
Stayed 2 nights in Jan 2025