One Tijuana Otay

3.0 star property

Photo gallery for One Tijuana Otay

Reception
Lobby
Interior
Lobby
Superior Room, 1 Queen Bed

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Ave. Aeropuerto 1600, Lote 20, Baja California Norte, Tijuana, BC, 22390
  • Alameda Otay
    ‪3 min walk‬
  • U.S. Consulate General Tijuana
    ‪15 min walk‬
  • Macroplaza Insurgentes
    ‪8 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪5 min drive‬

Room options

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(24 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Twin Beds

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(63 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Tijuana

With a stay at One Tijuana Otay in Tijuana (Mesa de Otay), you'll be a 2-minute drive from U.S. Consulate General Tijuana and 8 minutes from San Ysidro Border Crossing. .This eco-certified hotel is 6.7 mi (10.8 km) from Las Americas Premium Outlets and 3.8 mi (6.2 km) from Macroplaza Insurgentes.

What's nearby

  • Alameda Otay - 3 min walk - 0.3 km
  • U.S. Consulate General Tijuana - 15 min walk - 1.3 km
  • Estadio Caliente - 6 min drive - 6.4 km
  • El Trompo Interactive Museum Tijuana - 7 min drive - 7.9 km
  • Macroplaza Insurgentes - 8 min drive - 7.5 km

Getting around

  • San Ysidro Transit Center Station - 9 min drive
  • San Diego Santa Fe Depot - 26 min drive
  • Tijuana Intl. Airport (TIJ) - 8 min drive

Restaurants

  • ‪Agredanos Burguer - ‬7 min walk
  • ‪Buffalo Wild Wings - ‬7 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Moma sushi + pizza - ‬7 min walk
  • ‪Mr. Pampas Do brasil - ‬4 min walk

About this property

One Tijuana Otay

Eco-certified hotel with free breakfast connected to a shopping center in Tijuana
One Tijuana Otay offers 120 air-conditioned accommodations with safes and blackout drapes/curtains. Flat-screen televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 120 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as safes and desks.
This smoke-free hotel was built in 2018.
Grab a bite from the snack bar/deli serving guests of One Tijuana Otay. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 100 per day)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 2018
  • Double-glazed windows
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: MXN 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

One Tijuana Otay Hotel
One Otay Hotel
One Tijuana Otay Hotel
One Tijuana Otay Tijuana
One Tijuana Otay Hotel Tijuana

One Tijuana Otay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 686 out of 1160 reviews
Rating 8 - Good. 244 out of 1160 reviews
Rating 6 - Okay. 117 out of 1160 reviews
Rating 4 - Poor. 54 out of 1160 reviews
Rating 2 - Terrible. 59 out of 1160 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
The staff were great, the hotel rooms were clean and comfortable. Location is great with ease of many food and shopping around. Access is limited especially when trying to obtain ride services especially early morning. The hotel is just above a hostel status. I guess my expectations were a little higher reading all the reviews.
Stayed 2 nights in Apr 2025

6/10 Okay

MARIA

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I already send my comenta to the property
Stayed 1 night in Apr 2025

10/10 Excellent

guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Brianna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
La propiedad estaba limpia, pero estaba chica y por el mismo precio e tenido mejores hoteles en Estados Unidos. Así que estuvo algo caro para lo que era.
Stayed 1 night in Apr 2025

6/10 Okay

Bertha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Se encuentra frente a un antros, salon de baile. Y, hay mucho ruido, en fin de semana. La música se escucha en los cuartos. Todo lo demás, muy bien
Stayed 1 night in Apr 2025

8/10 Good

Julio Adolfo

Stayed 1 night in Apr 2025

2/10 Terrible

SARA

Stayed 1 night in Apr 2025

10/10 Excellent

José emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Nora, San Jose

Stayed 1 night in Apr 2025

10/10 Excellent

Adilene

Liked: Property conditions & facilities
Clean and comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

ARMANDO MIGUEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Guillermo

Stayed 1 night in Apr 2025

8/10 Good

Luis

Stayed 1 night in Apr 2025

10/10 Excellent

Eliezer, Norwalk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and service
Stayed 1 night in Apr 2025

10/10 Excellent

Miriam k

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel , solo bajas y tienes muchas opciones para comer y área segura
Stayed 1 night in Apr 2025

10/10 Excellent

Lauro

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All amenities around the corner
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2025

8/10 Good

Juan R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Christopher

Liked: Property conditions & facilities
Para lo que es, nada fancy pero funciona
Stayed 1 night in Apr 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy and safe stay!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Sergio

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Mar 2025

10/10 Excellent

Cyndy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2025

6/10 Okay

Diana

Travelled with group
Disliked: Amenities
It's located in a good area many places to shop, dine, and have a good time. At first glance the room was clean however the sheets had some stains. The room didn't have a hair dryer nor a cloth iron.
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the Night club across the parking lot was loud until 3 oclock in the morning....
Stayed 1 night in Mar 2025