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One Tijuana Otay

3.0 star property

Photo gallery for One Tijuana Otay

Interior
Restaurant
In-room safe, desk, blackout curtains, free WiFi
Reception
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room

Explore the area

View map
Ave. Aeropuerto 1600, Lote 20, Baja California Norte, Tijuana, BC, 22390
  • Place, Alameda Otay
    ‪1 min walk‬
  • Place, Autonomous University of Baja California
    ‪10 min walk‬
  • Place, U.S. Consulate General Tijuana
    ‪15 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(74 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, blackout curtains, free WiFi

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(30 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Single Beds

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View from room
City Express Junior by Marriott Tijuana Otay
  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 1,007 reviews
The price is NZ$184
includes taxes & fees
5 Mar - 6 Mar
City Express Junior by Marriott Tijuana Otay

About the area

Tijuana

When you stay at One Tijuana Otay in Tijuana, you'll be connected to a shopping center, within a 15-minute drive of San Ysidro Border Crossing and U.S. Consulate General Tijuana. .This hotel is 6.8 mi (10.9 km) from Las Americas Premium Outlets and 0.1 mi (0.1 km) from Alameda Otay.

What's nearby

  • Alameda Otay - 1 min walk - 0.0 km
  • Caliente Casino - 2 min walk - 0.2 km
  • Autonomous University of Baja California - 10 min walk - 0.9 km
  • U.S. Consulate General Tijuana - 15 min walk - 1.3 km
  • High Performance Center in Tijuana - 17 min walk - 1.5 km

Getting around

  • Beyer Blvd Trolley Station - 13 min drive
  • San Diego Santa Fe Depot - 27 min drive
  • Tijuana Intl. Airport (TIJ) - 11 min drive

Restaurants

  • ‪Agredanos Burguer - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Baristi - ‬2 min walk
  • ‪Tacos El Gallito - ‬9 min walk
  • ‪IHOP - ‬1 min walk

About this property

One Tijuana Otay

Hotel connected to a shopping center in Tijuana with free breakfast
One Tijuana Otay offers 120 air-conditioned accommodations with safes and blackout drapes/curtains. Flat-screen televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 120 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as safes and desks.
This smoke-free hotel was built in 2018.
Grab a bite from the snack bar/deli serving guests of One Tijuana Otay. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 100 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 2018
  • Double-glazed windows
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: MXN 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

One Tijuana Otay Hotel
One Otay Hotel
One Tijuana Otay Hotel
One Tijuana Otay Tijuana
One Tijuana Otay Hotel Tijuana

One Tijuana Otay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 841 out of 1398 reviews
Rating 8 - Good. 288 out of 1398 reviews
Rating 6 - Okay. 143 out of 1398 reviews
Rating 4 - Poor. 59 out of 1398 reviews
Rating 2 - Terrible. 67 out of 1398 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Nov 2025

10/10 Excellent

Lizeth

Stayed 1 night in Oct 2025

10/10 Excellent

Oscar

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Worth what you pay for
Stayed 1 night in Nov 2025

6/10 Okay

Tania

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Slow Check-in, you have to pay for parking, breakfast is included but is really basic. Only drink provided is coffee. The rooms are too small for the price. There is no hand lotion, if you need the iron, you have to go to reception and leave your ID with them. No tissue.
Stayed 2 nights in Oct 2025

10/10 Excellent

Esmeralda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Only thing that I didn’t like was that there was no safe in the room.
Stayed 1 night in Oct 2025

8/10 Good

Nancy

Stayed 1 night in Oct 2025

2/10 Terrible

Maria

Stayed 1 night in Sep 2025

6/10 Okay

Alexander, lynn

Stayed 3 nights in Oct 2025

10/10 Excellent

Eduardo

Stayed 1 night in Oct 2025

10/10 Excellent

Alfonso

Stayed 1 night in Oct 2025

8/10 Good

Sandra

Stayed 1 night in Oct 2025

8/10 Good

Oscar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lavamos estaba tapado. El agua se quedaba atorada.
Stayed 1 night in Oct 2025

10/10 Excellent

SONIA

Stayed 1 night in Oct 2025

10/10 Excellent

SONIA

Stayed 3 nights in Oct 2025

10/10 Excellent

Valeria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice environment
Stayed 1 night in Oct 2025

10/10 Excellent

Ana Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2025

4/10 Poor

Claudia

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Our room did not have hit water. We had to catch a flight at 7 am and had to shower at 430 am with cold water. Very disappointing.
Stayed 1 night in Oct 2025

8/10 Good

Oscar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent location
Stayed 2 nights in Oct 2025

10/10 Excellent

Damian

Stayed 1 night in Oct 2025

10/10 Excellent

Alfonso

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

PILAR DE JESUS, Lancaster

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Eduart

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much noise from street
Stayed 1 night in Oct 2025

10/10 Excellent

eduardo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno solo que se tienw que pagar estacionamiento en la plaza
Stayed 1 night in Sep 2025

2/10 Terrible

ANGELICA

Disliked: Amenities, property conditions & facilities
El hotel parece que está hecho de cartón todo se siente y se escucha en tu habitación, escuchas a las demás habitaciones, cuando entran y salen de su habitación, cuando entran al baño, se siente cuando mueven la cama y la cabecera de la cama se movía cada que la cama de la otra habitación se movía, en verdad súper terrible experiencia, no pude descansar bien en mi estancia. El desayuno no fue nada increíble, la fruta toda pasada, frijoles quemado, huevos crudos. No regresaría
Stayed 2 nights in Sep 2025