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Quartz Hotel & SPA

4.5 star property

Photo gallery for Quartz Hotel & SPA

Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Jacuzzi Pool Garden Single
Handicap
Breakfast, lunch, dinner served; local and international cuisine
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

View map
Paseo Centenario 4210, Zona Urbana Rio, Tijuana, BC, 22320
  • Place, Centro Cultural Tijuana
    ‪8 min walk‬
  • Place, San Ysidro Border Crossing
    ‪12 min walk‬
  • Place, Plaza Rio Commercial Center
    ‪15 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard King

Standard King

Standard King

9.0 out of 10
Wonderful
(44 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double

Standard Double

Standard Double

9.2 out of 10
Wonderful
(45 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Jacuzzi Pool Garden Single

49-inch flat-screen TV with satellite channels, TV

Jacuzzi Pool Garden Single

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jacuzzi Pool Garden Double

Jacuzzi Pool Garden Double

Jacuzzi Pool Garden Double

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Handicap

Handicap

Handicap

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Master Suite

Master Suite

Master Suite

  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Queen

Standard Queen | Bathroom

Standard Queen

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Tijuana

Located in Tijuana (Zona Rio), Quartz Hotel & SPA is within a 5-minute drive of CREA Sports Field and Centro Cultural Tijuana. .This luxury hotel is 0.6 mi (1 km) from San Ysidro Border Crossing and 1.4 mi (2.2 km) from Tijuana Wax Museum.

What's nearby

  • Centro Cultural Tijuana - 8 min walk - 0.8 km
  • San Ysidro Border Crossing - 12 min walk - 1.0 km
  • Plaza Rio Commercial Center - 15 min walk - 1.3 km
  • Av Revolución - 17 min walk - 1.5 km
  • Las Americas Premium Outlets - 2 min drive - 1.9 km

Getting around

  • San Ysidro Transit Center Station - 14 min walk
  • San Diego Santa Fe Depot - 18 min drive
  • Tijuana Intl. Airport (TIJ) - 15 min drive

Restaurants

  • ‪Le Bon Café de Paris - ‬3 min walk
  • ‪Tortas Javier - ‬2 min walk
  • ‪D' volada Garita San Ysidro - ‬8 min walk
  • ‪Farmer’s Table - ‬1 min walk
  • ‪Tacos De Pescado Alicia - ‬1 min drive

About this property

Quartz Hotel & SPA

Luxury hotel with free breakfast connected to a shopping center in Tijuana
Quartz Hotel & SPA offers 155 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 49-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Tijuana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Make yourself at home in one of the 155 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Relax and unwind with massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at Boka, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Tijuana? This hotel has 6997 square feet (650 square meters) of space consisting of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 11:30 AM.
Boka - This family restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (USD 6 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boka

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (6,997 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (142 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Wet bar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per stay
  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Quartz & Spa Tijuana
Quartz Hotel & SPA Hotel
Quartz Hotel & SPA Tijuana
Quartz Hotel & SPA Hotel Tijuana
Quartz Hotel & SPA Hotel
Quartz Hotel & SPA Tijuana
Quartz Hotel & SPA Hotel Tijuana

Reviews

Quartz Hotel & SPA Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 935 out of 1253 reviews
Rating 8 - Good. 170 out of 1253 reviews
Rating 6 - Okay. 66 out of 1253 reviews
Rating 4 - Poor. 34 out of 1253 reviews
Rating 2 - Terrible. 48 out of 1253 reviews

Reviews

6/10 Okay

Rafael

Travelled with group
Liked: Cleanliness, property conditions & facilities

Not upscale just average

For advertising as an upscale hotel.. it was just fine.. nothing spectacular nor luxurious.. The rooms were small as was their bar and reception area.. nice try but not there..
Stayed 1 night in Aug 2025

10/10 Excellent

Rafael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jeremy

Stayed 1 night in Jul 2025

2/10 Terrible

Abdullah

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena estancia
Stayed 2 nights in Jul 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good stay. A little pricey for TJ but it's a nice place so it's understandable. More upscale and secure, not spot to bring hookas
Stayed 1 night in Jul 2025

2/10 Terrible

Juan

Stayed 3 nights in Jul 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Jul 2025

6/10 Okay

Glory

Travelled with partner
Liked: Cleanliness, staff & service
They are over charging me on the stay, restrooms need more light and restrooms where not clean
Stayed 1 night in Jul 2025

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant experience
Stayed 1 night in Jul 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Room, we were given a free upgrade.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you

It was a great environment for my needs..I appreciate all the generosity and hard work that went into making my stay a pleasure. Thank you
Stayed 2 nights in Jul 2025

10/10 Excellent

Anahi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very safe and comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Claudia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hoj
Stayed 2 nights in Jul 2025

10/10 Excellent

Brenna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with my mom. We had a wonderful time. Excellent food and the spa was wonderful
Stayed 1 night in Jul 2025

10/10 Excellent

Tony

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff! Great Spa. Highly recommended!
Stayed 4 nights in Jul 2025

6/10 Okay

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Not worth the money

The noise level from the street facing Ley, gets extremely noisy with music and traffic. Loud enough to where it's hard to sleep. Also, on one of the nights there was a horrible smell in lobby and it went to rooms through vents. not sure what was causing the bad smell, but others in lobby and elevator complained also.
Stayed 2 nights in Jul 2025

10/10 Excellent

vanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Ryan

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We had an overall good experience, especially for the good price we paid, but there are a lot of improvements that should be made in order for us to consider this a 5-star hotel.
Stayed 6 nights in Jul 2025

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hope your hotel upgrades the restroom, especially by adding a fan and fixing the water overflow issue during showers.
Stayed 2 nights in Jul 2025

10/10 Excellent

garrett

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan, Porter Ranch

Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful luxury hotel, modern, clean, and well maintained. Everything was excellent, but the bed was too firm for my back and wasn’t comfortable for me. Aside from that, it was a fantastic stay.
Stayed 2 nights in Jul 2025