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YIT Puerta Bisagra

2.0 star property

Photo gallery for YIT Puerta Bisagra

Front of property
Rooftop terrace
Daily buffet breakfast (EUR 12 per person)
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View map
Callejón del Potro, 5, Toledo, Toledo, 45003
  • Place, Puerta Bisagra City Gate
    ‪2 min walk‬
  • Place, Plaza de Zocodover
    ‪6 min walk‬
  • Place, Toledo Cathedral
    ‪7 min walk‬

Room options

View all photos for Double Room Single Use

Desk, laptop workspace, soundproofing, iron/ironing board

Double Room Single Use

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room

Desk, laptop workspace, soundproofing, iron/ironing board

Double Room

7.8 out of 10
Good
(20 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room (with extra bed)

Desk, laptop workspace, soundproofing, iron/ironing board

Double Room (with extra bed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Double or Twin Room with 2 Extra Beds

Double or Twin Room with 2 Extra Beds

Double or Twin Room with 2 Extra Beds

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

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  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
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3.9 out of 5, Good, 393 reviews
The price is NZ$89
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About the area

Toledo

With a stay at YIT Puerta Bisagra, you'll be centrally located in Toledo, within a 15-minute drive of Puy du Fou España and Puerta Bisagra City Gate. .This hotel is 0.2 mi (0.3 km) from Church of Santiago del Arrabal and 0.2 mi (0.4 km) from Hospital of Tavera Museum.

What's nearby

  • Puerta Bisagra City Gate - 2 min walk - 0.2 km
  • Puerta del Sol City Gate - 2 min walk - 0.2 km
  • Plaza de Zocodover - 6 min walk - 0.6 km
  • Toledo Cathedral - 7 min walk - 0.6 km
  • San Juan de los Reyes Monastery - 10 min walk - 0.8 km

Getting around

  • Toledo (XTJ-Toledo Train Station) - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 57 min drive

Restaurants

  • ‪Hacienda del Cardenal - ‬3 min walk
  • ‪Canelita en Rama - ‬6 min walk
  • ‪Circulo del Arte - ‬5 min walk
  • ‪La Abadía - ‬5 min walk
  • ‪Alfileritos 24 - ‬4 min walk

About this property

YIT Puerta Bisagra

Hotel in Toledo
YIT Puerta Bisagra offers 41 accommodations. Flat-screen televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Microwaves, refrigerators, and irons/ironing boards can be requested. Housekeeping is provided daily.

Stay in one of 41 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a television in a common area.
Buffet breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Featured amenities include multilingual staff, luggage storage, and an elevator.
Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 12 for children

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Microwave on request
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • 2 steps to reach entrance
  • Lift

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 15.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Crib (infant bed) fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hostal Puerta Bisagra
Hostal Puerta Bisagra Hostel
Hostal Puerta Bisagra Hostel Toledo
Hostal Puerta Bisagra Toledo
El Hostal Puerta Bisagra Hostel Toledo
El Hostal Puerta Bisagra Hostel
El Hostal Puerta Bisagra Toledo
Hostal Puerta De Bisagra
El Hostal Puerta De Bisagra
YIT puerta Bisagra Hostal Toledo
YIT puerta Bisagra Hostal
YIT puerta Bisagra Toledo
El Hostal Puerta Bisagra
YIT Puerta Bisagra Hotel
YIT Puerta Bisagra Toledo
YIT Puerta Bisagra Hotel Toledo

YIT Puerta Bisagra Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 197 out of 417 reviews
Rating 8 - Good. 134 out of 417 reviews
Rating 6 - Okay. 52 out of 417 reviews
Rating 4 - Poor. 17 out of 417 reviews
Rating 2 - Terrible. 17 out of 417 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Mykhailo

Liked: Cleanliness, staff & service, property conditions & facilities
First of all, two huge issues as for me: this hotel is located NOT where Google maps show it, which is a real problem for a tourist, in addition, there was no parking available at all, which again is a problem on these narrow medieval streets. One smaller problem was the lack of soundproofing - you could hear everything that's happening around your room. On the good side: they have at least one person who speaks a decent English which is rare is Spain. The historical building is just gorgeous and very well renovated. Again, not a bad hotel, but for the price I paid, I would have expected more comfort.
Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Stayed 1 night in Oct 2025

8/10 Good

Alejandro

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything in old town.
Stayed 3 nights in Oct 2025

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location Location Location
Stayed 1 night in Sep 2025

2/10 Terrible

Angel

Disliked: Property conditions & facilities
Xtra small room with unsafe beds blocking room exiting. Osha will close this facility is swift. Ac stops working passed midnight…Unreal
Stayed 1 night in Sep 2025

10/10 Excellent

ALICIA CLAUDIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, loved the lobby. Very clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tv more big
Stayed 2 nights in Sep 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about the hotel and great customer services
Stayed 1 night in Sep 2025

10/10 Excellent

Abriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff. Very nice environment. The in room AC was a life saver. For sure one of the coolest places I’ve stayed while traveling.
Stayed 2 nights in Sep 2025

8/10 Good

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Great location for walking around Toledo. Convenient car park nearby. Staff very knowledgeable and helpful. Room for 4 x people a little on the small side.
Stayed 2 nights in Sep 2025

6/10 Okay

neil

Stayed 1 night in Jul 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and easy to find. Check-in was easy and staff were very friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Jesica

Stayed 1 night in May 2025

10/10 Excellent

Micaela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Jose, El Paso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Staff & service
Don't use Google maps to arrive at this place!!!!!. Impossible to drive to the front door. Google maps to Puerta de Bisagra. There's a ramp practically to the front door right off the main street.
Stayed 1 night in May 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Sweet little place to stay. The front desk was manned and I received excellent restaurant advice. On the edge of things with an underutilized terrace which had great potential, but was never cleaned the 3 nights we stayed. The shower and bed were excellent.
Stayed 3 nights in May 2025

2/10 Terrible

Andrew

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Pictures shown on website / Expedia are not faithful to what you get. We ordered the triple room with a beautiful view and spacious accommodations. Instead we got a basement room that was TINY. After folding down the “triple bed” there was maybe 8 square feet of room for luggage and getting around. This was after we hauled our luggage across 500 meters of cobblestone (the website did mention this to be fair). I showed the website photos to the front desk and said “what’s the difference between these photos” and got a sassy answer and an indifferent shrug. I privately wrote the property asking for a refund, three days ago. No response. At this point I need to warn future travelers not to fall for the bait and switch of this property. Buyer beware. We will have to settle by calling our credit card company to get our money back. Advice to the property - please just change your photos of the rooms so that customers can make an informed decision. It’s not that hard.
Stayed 2 nights in May 2025

10/10 Excellent

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk girls are great and the one in the cafeteria. Sending a big hug to them. I will ad a waistbasket in the room. The one in the bathroom is really small. If u buy snacks is no place to throw the bags
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria del Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Apr 2025

10/10 Excellent

Lilliam

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place.
Stayed 2 nights in Mar 2025

8/10 Good

Venessa, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cute and comfortable hotel. Convenient location for transportation to the train station. We had the attic room, which was very cute and right by the rooftop terrace, but the attic ceiling is too low for tall people.
Stayed 1 night in Feb 2025

6/10 Okay

Servando

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Servando

Travelled with family
Liked: Staff & service
Stayed 1 night in Nov 2024