All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 218 out of 434 reviews
10 - Excellent
218
Rating 8 - Good. 144 out of 434 reviews
8 - Good
144
Rating 6 - Okay. 42 out of 434 reviews
6 - Okay
42
Rating 4 - Poor. 16 out of 434 reviews
4 - Poor
16
Rating 2 - Terrible. 14 out of 434 reviews
2 - Terrible
14
9.0/10
Cleanliness
8.2/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Good
Jill
4 May 2025
Jill
Stayed 2 nights in Apr 2025
8/10 Good
Verified traveller
Travelled with group
1 May 2025
Liked: Cleanliness, room comfort
Great location. Washer/dryer was tricky to use and took a very long time to dry. Could have used a few things like paper towel and dish cloth.
Verified traveller
Stayed 2 nights in Apr 2025
10/10 Excellent
Jim
Travelled with family
28 Feb 2025
Liked: Cleanliness, amenities
Great value and location
Jim
Stayed 1 night in Feb 2025
10/10 Excellent
Elizabeth
Travelled with family
25 Feb 2025
Liked: Cleanliness, room comfort
Elizabeth
Stayed 2 nights in Feb 2025
10/10 Excellent
Bernadette
Travelled with family, Travelled with family and small children
This hotel was absolutely perfect. Panoramic views of the City, easy walkability to all the sights, secure parking and responsive staff. 10/10 would recommend and plan on coming back!
Amazing place. Spacious and beautiful in the heart of Galway
renee
Stayed 1 night in Dec 2024
10/10 Excellent
Lauren
Travelled with group
8 Nov 2024
Liked: Cleanliness, room comfort
Great stay in Galway city near the square
Wonderful hotel in Galway city, a block from the square.
Great view from our apartment, overlooking the river. Plus had parking, which we needed.
Check in is a little weird - you need to go to another hotel a block away (no parking there on busy street) but it was fine - you just need to know beforehand but we were behind the 8 ball as I imagine they sent instructions but I missed them.
100% woyld recommend this place for short stay or even weeks.
Lauren
Stayed 1 night in Oct 2024
6/10 Okay
Ciara
Travelled with family
5 Nov 2024
Liked: Room comfort
Basic accommodation in a great location with allocated parking. Ideal for our 1-night stay, but the rooms are in need of a deep clean and a refurbishment.
Terribly dated property (Apt 1). Worn and stained carpet, walls need fresh paint, beds had ruts from so many people staying, blinds in large bedroom were not blackout and were very hard to open/shut and were very dirty. There is also no direct address listed so ordering food was a challenge, we had to meet the delivery person at the The Western. Location is fine but we checked out a day early due to everything else.
The apartment was fabulous! The only negative was the check in/out process. You have to check in at the Western hotel, which means you have to park in the hotel's underground parking which is a disaster and you have to repeat the whole crazy process on check out. Once we got into the apartment it was lovley.
Ida
Stayed 2 nights in Oct 2024
10/10 Excellent
Andrew
Travelled with family
30 Sept 2024
Liked: Cleanliness, amenities, room comfort
Our three night stay at Citypoint Apartments was very nice. The apartment was spacious, clean, and nicely furnished. The secure parking garage was a great bonus. Given it's central location, we found plenty of shopping and dining options a short walk away. The only minor drawback was a occasional noise from the street below, which is normal given the location. I'll definitely look at staying there again on my next trip to Galway.
Very spacious lodging on top of a department store that had great views of the city. Just 2 blocks from Eyre square and just a few more to Galway Cathedral
The property was great. Staff was really good. Communication around check-in and parking was a little disappointing. Beds were just okay. Would stay there again for sure.
Sebastian
Stayed 1 night in Aug 2024
8/10 Good
Michelle, Seattle
Travelled with family
20 Aug 2024
Liked: Cleanliness
Spacious apartment, safe property and nice city views from balcony. Very difficult route and traffic driving to the check in location and then to the apartment. No parking at check in property but secure parking at apartment.
Hotel was within walking distance of Galway’s sights. Kind of a pain that the check in and check out were at a different hotel (more difficult when you are driving a rental car here). The apartment was large and fairly comfortable.
This was a good value. Not a “luxury” experience but certainly clean, comfortable, and safe. My family of four was comfortable there. The communication was very good, and we felt supported. I would recommend these accommodations for the value.