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Grand Hyatt Vail Resort and Spa

Property class: 4

Photo gallery for Grand Hyatt Vail Resort and Spa

Exterior
Property video
3 restaurants, breakfast, lunch, dinner served; American cuisine
Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, pool loungers
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
1300 Westhaven Drive, Vail, CO, 81657
  • Place, Vail Ski Resort
    ‪1 min walk‬
  • Place, Cascade Village Lift
    ‪2 min walk‬
  • Place, Eagle Bahn Gondola
    ‪3 min drive‬
  • Airport, Vail, CO (EGE-Eagle County Regional)
    ‪44 min drive‬

Room options

View all photos for Premium Room, 1 King Bed with Sofa bed, Mountain View (With Fireplace)

Premium Room, 1 King Bed with Sofa bed, Mountain View (With Fireplace)

Premium Room, 1 King Bed with Sofa bed, Mountain View (With Fireplace)

  • Mountain view
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds, Mountain View (With Fireplace)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 2 Queen Beds, Mountain View (With Fireplace)

  • Mountain view
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Mountain View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Mountain View

9.0 out of 10
Wonderful
(21 reviews)
  • Mountain view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Mountain View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Mountain View

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Accessible, Mountain View (Roll-in Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed with Sofa bed, Accessible, Mountain View (Roll-in Shower)

  • Mountain view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Grand Suite, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Grand Suite, 1 King Bed

  • Resort view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Suite, 2 Queen Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Grand Suite, 2 Queen Beds

  • Resort view
  • 70 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Grand Suite, 1 King Bed, Mountain View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Grand Suite, 1 King Bed, Mountain View

  • Mountain view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

  • Mountain view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

9.2 out of 10
Wonderful
(27 reviews)
  • Resort view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds

8.0 out of 10
Very good
(11 reviews)
  • Resort view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds (Gore Creek Suite)

Balcony

Suite, 2 Queen Beds (Gore Creek Suite)

  • Mountain view
  • 103 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Grand Suite, 2 Queen Beds, Mountain View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Grand Suite, 2 Queen Beds, Mountain View

  • Mountain view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Presidential Suite (Blue Sky)

Presidential Suite (Blue Sky)

Presidential Suite (Blue Sky)

  • Mountain view
  • 173 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Suite, Accessible

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Grand Suite, Accessible

  • Mountain view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Grand Suite, Accessible, Mountain View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Grand Suite, Accessible, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Mountain View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds, Accessible, Mountain View

  • Mountain view
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds, Mountain View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 2 Queen Beds, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Grand Suite, 2 Bedrooms (1 King and 2 Queen Beds)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Grand Suite, 2 Bedrooms (1 King and 2 Queen Beds)

  • Resort view
  • 59 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Mountain View (Connector)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Mountain View (Connector)

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds, Mountain View (Connector)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, Multiple Beds, Mountain View (Connector)

  • Mountain view
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, Multiple Beds

  • Sleeps 3
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

Room, 2 Queen Beds, Balcony

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Grand Suite, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

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Residence Inn by Marriott Vail
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  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.6 out of 5, Wonderful, 841 reviews
The price is NZ$286
includes taxes & fees
4 May - 5 May
Residence Inn by Marriott Vail

About the area

Vail

With a stay at Grand Hyatt Vail Resort and Spa in Vail (Matterhorn Village), you'll be steps from Cascade Village Lift and 6 minutes by foot from Vail Ski Resort. .This ski hotel is 1.2 mi (1.9 km) from Eagle Bahn Gondola and 1.5 mi (2.4 km) from Vail Valley Medical Center.

What's nearby

  • Vail Ski Resort - 1 min walk - 0.0 km
  • Cascade Village Lift - 2 min walk - 0.2 km
  • Vail Recreation Path - 7 min walk - 0.6 km
  • Camp Hale - 10 min walk - 0.9 km
  • Eagle Bahn Gondola - 3 min drive - 1.9 km

Getting around

  • Denver Intl. Airport (DEN) - 134 min drive

Restaurants

  • ‪Garfinkel's - ‬3 min drive
  • ‪Margie’s Haas - ‬17 min walk
  • ‪Vail Chophouse - ‬3 min drive
  • ‪Gore Creek Market - ‬1 min walk
  • ‪Subway - ‬4 min drive

About this property

Grand Hyatt Vail Resort and Spa

Grand Hyatt Vail Resort and Spa offers 285 accommodations with safes and complimentary bottled water. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Vail hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

3 hot tubs are on site along with an outdoor pool. Other recreational amenities include ski-in/ski-out access, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 8 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 285 guestrooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features 3 hot tubs. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride on the shuttle (surcharge), which operates within 5 miles.
Grab a bite at Gessner Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include wired internet access (surcharge), a 24-hour business center, and limo/town car service. Planning an event in Vail? This hotel has 40000 square feet (3716 square meters) of space consisting of conference space and 13 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Gessner Restaurant - This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Creekside Pool Bar - This poolside bar specializes in American cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
Fireside Lounge - This bar specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.
Gore Creek Market - This café specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Makoto - This fine-dining restaurant specializes in Japanese cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 5 miles
  • Limo/town car service
  • Valet parking on site (USD 62 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 50 for adults and USD 9 to 20 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Creekside Pool Bar
  • Fireside Lounge
  • Gessner Restaurant
  • Gore Creek Market
  • Makoto

Things to do

  • 24-hour gym
  • 3 hot tubs
  • Arcade/game room
  • Bicycle rentals
  • Downhill skiing
  • Full-service spa
  • Hiking/biking trails
  • Outdoor pool
  • Ski equipment rentals
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • 40,000 square feet of conference space

Outdoors

  • Firepit
  • In a regional park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hand-held showerhead
  • Lift (107 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in a rate plan with breakfast included will receive a USD 60 breakfast credit.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 70 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 66.05 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Housekeeping
  • Pool access
  • Ski shuttle
  • Ski storage
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 for adults, and USD 9 to 20 for children
  • Valet parking fee: USD 62.00 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 8 years old are only allowed with adult supervision

Property is also known as

Vail Cascade Starwood
Cascade Starwood
Hotel Talisa Vail
Hotel Talisa
Talisa Vail
Vail Cascade Resort And Spa
Vail Cascade Resort Spa Starwood Hotel
Vail Cascade Hotel
Hotel Talisa Luxury Collection Resort Vail
Hotel Talisa Luxury Collection Resort
Talisa Luxury Collection Vail
Talisa Luxury Collection
Grand Hyatt Vail Vail
Grand Hyatt Vail Hotel
Grand Hyatt Vail Hotel Vail

Grand Hyatt Vail Resort and Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 677 out of 963 reviews
Rating 8 - Good. 158 out of 963 reviews
Rating 6 - Okay. 63 out of 963 reviews
Rating 4 - Poor. 40 out of 963 reviews
Rating 2 - Terrible. 25 out of 963 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Alyssa

Stayed 3 nights in Jan 2026

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room and facility overall. The grounds were beautiful.
Stayed 3 nights in Jan 2026

10/10 Excellent

Hesky, New York

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a perfectly clean, modern, spacious and full service hotel at a reasonable price
Stayed 4 nights in Jan 2026

6/10 Okay

Nvart

Travelled with group
Liked: Cleanliness
Did not like the service. Specially front desk employees. Very rude and unprofessional.
Stayed 3 nights in Jan 2026

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, excellent service, ski-in/ski-out was excellent. Enjoyed the whole stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

Patrick

Stayed 3 nights in Jan 2026

10/10 Excellent

Celia, El Paso

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, excellent rooms abd comfy beds
Stayed 2 nights in Dec 2025

10/10 Excellent

Jacobo

Stayed 1 night in Jan 2026

10/10 Excellent

Jonathan Mark

Liked: Cleanliness, property conditions & facilities
Excellent staff. Maureen at the concierge desk was very helpful. Logan was superb. They guys from Engineering who got chrome cast to work on the tv were very helpful. The bed was comfy. The room was very nice, and we enjoyed our balcony view. Makoto was an excellent dining experience, as was the breakfast buffet at Gessners. I really appreciated the shuttle service to downtown Vail.
Stayed 3 nights in Dec 2025

8/10 Good

chanine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amenities at the resort were wonderful. Food at Gessner was average. Staff very friendly and helpful. Disappointed with Christmas Caricature artist…. Waited in line for over an hour only to be told his time was up after he agreed to take us, and then said if we wanted one we needed to pay him directly. Not good.
Stayed 3 nights in Dec 2025

10/10 Excellent

Aitanna

Stayed 1 night in Dec 2025

10/10 Excellent

allison

Stayed 4 nights in Dec 2025

10/10 Excellent

DIMITRI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome property
Stayed 2 nights in Dec 2025

10/10 Excellent

Ava Charlize

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 4 nights in Dec 2025

2/10 Terrible

Hannah

Stayed 2 nights in Dec 2025

10/10 Excellent

Brit

Stayed 2 nights in Dec 2025

4/10 Poor

Elizabeth

Liked: Cleanliness, property conditions & facilities
Waited a long time to check in. Reserved a two bedroom suite and got two separate rooms with adjoining doors in between.
Stayed 1 night in Dec 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and amenities
Stayed 1 night in Dec 2025

10/10 Excellent

Kayla

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was absolutely excellent. We loved our stay. The hotel itself was gorgeous and so clean. The amenities are well maintained. We used the hot tub every night and the gym is well equipped. The shuttle to the popular areas of town was always speedy and the drivers friendly. The staff at the hotel were very friendly and professional. We also loved how they treated our pup. We strongly recommend!
Stayed 3 nights in Dec 2025

10/10 Excellent

Magda, Palm Beach Gardens

Liked: Cleanliness, amenities, property conditions & facilities
Everything excellent except for the parking. Valet $62 per day and self-parking in the garage $55 per day😭
Stayed 3 nights in Dec 2025

10/10 Excellent

Kenya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful. They have the best staff and made us feel welcome. The pool was beautiful with the fireplace and the snow. We used the workout facilities and they were top notch. The hotel felt cozy and we loved the warm cookies and hot chocolate in the evening. The mixed drinks we ordered at the bar were delicious and Makoto, the Japanese restaurant served me the best steak I have had in a long time. We can't wait to return.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ana Elena

Stayed 5 nights in Dec 2025

10/10 Excellent

Marija

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, clean room, nice pool and hot tub, easy access to shuttle bus and short ride to the village.
Stayed 6 nights in Nov 2025

8/10 Good

Sandy

Stayed 2 nights in Nov 2025

10/10 Excellent

Brian

Stayed 1 night in Dec 2025