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Suite was great

We had a wonderful experience staying at L'Impérial Palace in March. A lovely hotel with spacious rooms, the location was perfect for exploring the Lake Annecy area.

We were only there overnight as we had an early flight the next day. Rooms clean. There was only a coffee machine in the room no kettle or tea bags. There was some restaurants down the road but most didn’t open until 6pm. We used the free shuttle bus to the airport which was easy to use. Just be aware the first shuttle bus runs at 04:30. Staff very good.

Everything was fine. The free Geneva city transport card from the Hotel attracted me the most. Also the Sauna was quite & good. Liked the stay :)

Beautiful converted property, quaint rooms beautiful view out of balcony onto the grass covered square and plane trees. Only route up and down to our floor was via a lift. Would worry what to do in event of a fire as there were no stairs visible nor was any mention made of them on arrival at the desk or described in our room. Bathroom quaint and completely functional lovely wet room plenty of hot water and pressure superbly hygienic staff changed towels and made my daughters unmade bed each day. There was no kettle or coffee or mugs in our room. This would’ve been lovely as there was a table perfectly positioned but totally empty of any such comforts and amenities. The only way to charge our devices was by pulling the bed right out from the wall completely inaccessible and the socket was loose on the wall. I suspect faulty sockets since 50% to 100% took six hours! Beds were very comfortable though only one pillow, perfect height for me so no complaints there. Vladimire very friendly, warm, and welcoming. Whereas the other man not so and had a fairly permanent scout which lessened when a French person started conversing with him as for me and my daughter who are English he showed a much colder shoulder. Met the owner of the hotel she was charming and warm. On the day of our departure to catch the plane we went down at 7:10 rather than 7.15 to see if we could get breakfast 5 mins earlier to get an earlier train. Croissants were refused but Coffee was offered..

Only complaint was the A/C. It was not cold enough for our preference