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Hotel Roberta

3.0 star property

Photo gallery for Hotel Roberta

Lobby
Property entrance
Daily continental breakfast (EUR 10 per person)
Front of property
Reception

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
Via Sernaglia 21, Mestre, VE, 30172
  • Ferretto Square
    ‪13 min walk‬
  • Porto Marghera
    ‪3 min drive‬
  • Piazzale Roma
    ‪10 min drive‬
  • Venice (VCE-Marco Polo)
    ‪13 min drive‬

Room options

View all photos for Double Room Single Use, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Double Room Single Use, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Double or Twin Room

8.6 out of 10
Excellent
(8 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

7.6 out of 10
Good
(4 reviews)
  • 16 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

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  • Free WiFi
  • Air conditioning
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3.9 out of 5, Good, (1005)
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About the area

Mestre

With a stay at Hotel Roberta, you'll be centrally located in Mestre, a 5-minute drive from Porto Marghera and 9 minutes from Piazzale Roma. .This hotel is 6 mi (9.7 km) from Grand Canal and 5.6 mi (9.1 km) from Port of Venice.

What's nearby

  • Ferretto Square - 13 min walk - 1.1 km
  • Porto Marghera - 3 min drive - 2.1 km
  • Ospedale dell'Angelo - 4 min drive - 3.5 km
  • Piazzale Roma - 10 min drive - 10.1 km
  • Port of Venice - 10 min drive - 10.1 km

Getting around

  • Venice (XVY-Mestre Rail Station) - 5 min walk
  • Mestre Centro B1 - 18 min walk
  • Marco Polo Airport (VCE) - 22 min drive

Restaurants

  • ‪Ristorante Pizzeria da Michele - ‬5 min walk
  • ‪Soul Kitchen - ‬4 min walk
  • ‪Pasticceria La Partenopea - ‬1 min walk
  • ‪Alai Life Bar - ‬3 min walk
  • ‪Ristorante Cinese - ‬4 min walk

About this property

Hotel Roberta

Hotel in Mestre with a bar
Hotel Roberta offers 36 accommodations with safes and hair dryers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 36 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 10 AM for a fee.
Featured amenities include express check-out, multilingual staff, and luggage storage.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10 AM for a fee: EUR 10 per person
  • A bar/lounge

Things to do

  • Library

Family friendly

  • In-room refrigerator

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 40
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 10 per person
  • Late check-out fee: EUR 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT027042A1AWKME48M

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Roberta
Hotel Roberta Mestre
Roberta Hotel
Roberta Mestre
Roberta Hotel Mestre
Hotel Roberta Mestre
Roberta Mestre
Hotel Hotel Roberta Mestre
Mestre Hotel Roberta Hotel
Hotel Hotel Roberta
Roberta
Hotel Roberta Hotel
Hotel Roberta Mestre
Hotel Roberta Hotel Mestre

Hotel Roberta Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 133 out of 440 reviews
Rating 8 - Good. 178 out of 440 reviews
Rating 6 - Okay. 84 out of 440 reviews
Rating 4 - Poor. 32 out of 440 reviews
Rating 2 - Terrible. 13 out of 440 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night. But from there we walked to a Main Street to find a few places to dine. Train station and buses available were easy to find one block away from Hotel Roberta. We also enjoyed a good breakfast selection included in the room fee.
Stayed 1 night in Apr 2025

10/10 Excellent

Yu

Stayed 2 nights in Mar 2025

6/10 Okay

Max

Liked: Staff & service
Disliked: Property conditions & facilities
The room was overall clean and checkin and checkout were easy. Staff was nice and spoke enough English to assist us which was appreciated as our italian isn't quite as good as it could be. My issues stem with the comfort, smell and overall area. Upon emtering the room, we were hit with the immediate stench of cigarettes. It was overwhelmingly bad. At first we thought it was coming from the street below, but soon realized it was in the headboard and furniture. We considered saying something to staff, but after 17 hours of travel and a language barrier, we decided not to. We did some remedies of our own to mitigate the smell and were able to dull it enough to get by. That leads me to issue # 2. The beds are extremely firm and uncomfortable. They also arent particularly spacious but we understood this going in as Europe is less spacious in general with accomodations compared to the USA. Sleep was difficult due to the discomfort in the beds, but again, we got by. My final issue is the location, though this was the lowest of my concerns. The area overall felt a bit unsafe. The hotel presents itself fairly well, but stands out in what appeared to be a rougher part of town. We heard neighbors screaming at each other, and found the area in relative disrepair. This isn't the hotel's fault by any means, but is something to consider. The hotel is fairly close to the train station (6 or so minute walk) which is why we assumed it would be a nice area.
Stayed 6 nights in Apr 2025

4/10 Poor

Patricia

Liked: Cleanliness, property conditions & facilities
The location was as expected, the room was small, as expected. There was ok storage and the bathroom was well equpped, new- looking and clean. The room was too hot but the air-con was effective. The problem was the bed. It was too firm and had only one "pillow" which felt like a flat block of foam. I found it impossible to get comfortable in any position, or to sleep.
Stayed 2 nights in Mar 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Great hotel for the price, spacious room, comfortable bed, no complaints
Stayed 3 nights in Dec 2024

8/10 Good

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice quiet place, 4 minute walk to train station
Stayed 1 night in Feb 2025

10/10 Excellent

Raytza, CAROLINA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is near to Venetia. The staff was good.
Stayed 1 night in Jan 2025

10/10 Excellent

Aditya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Roberta itself to a tucked away on a side road and is not too prominently visible until you get closer. We had an uneventful check in and were able to get out to Vence Mestre station quickly. But we were warned at the station about returning too late on New Years eve. Return to the hotel that night at about 10 pm after most businesses closed made us nervous with groups of young boys loitering and setting off firecrackers. The room was a few hallway turns away. Room itself was cozy with 4 beds and a small bathroom (and a tiny shower!). Good hot water and plenty of towels. Beds were comfortable. But would have preferred comforters instead of the wooly blankets.
Stayed 1 night in Dec 2024

6/10 Okay

yvette

Liked: Cleanliness
Stayed 4 nights in Nov 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Venezia Mestre. Nice place
Stayed 2 nights in Nov 2024

8/10 Good

WASIM

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 4 nights in Nov 2024

2/10 Terrible

mostapha

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty.
Stayed 4 nights in Oct 2024

8/10 Good

Eija

Stayed 4 nights in Oct 2024

10/10 Excellent

Hyeshin

Stayed 1 night in Oct 2024

8/10 Good

KEISO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service

Excellent location

Used this hotel as a base to visit Venice. The location of the hotel is excellent - 20 minutes on the bus from the airport to Mestre and a 10 minute walk to the hotel. Venice central is 10 minutes on the train. Hotel room was clean but basic. No frills but all we needed for 3 nights. Continental breakfast was very good. Kettle in the room would have been appreciated, the room needed a bit of TLC but for the price, I would recommend and will happily visit again if visiting Venice.
Stayed 3 nights in Oct 2024

8/10 Good

Cindy

Stayed 4 nights in Sep 2024

6/10 Okay

Michael

Stayed 2 nights in Sep 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Danilo

Stayed 2 nights in Sep 2024

2/10 Terrible

Therese, Corona

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos in Expedia and hotel website are not accurate; the hotel should update their website to provide accurate representative of their hotel and staff. This hotel seems to have a new management. The staff that checked me in did not understand English well; he just took my passport and ask for the city tax. He did not provide usual information such as breakfast time and check out time. When I asked him about the restaurant next door he just said we don’t own it. Also when asked about transportation he just gave me bus numbers. The fridge in the room have mold. I would not stay here again. Stay at the little hotels owned by Italians nearby.
Stayed 1 night in Sep 2024

6/10 Okay

Nelsone

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Location was about a 5 min walk to the train station. Convenient if you plan of visiting Venice. Staff could use some training on customer service, being consistently reminded that breakfast is closing every 5 mins in a rude way. The rooms are decent, typical for Italy. Not sure if I would stay here again, price was ok.
Stayed 3 nights in Aug 2024

10/10 Excellent

md aynul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

aminul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything. their behavior was very good. And we are very impressed with their usage. We thank them all.
Stayed 1 night in Aug 2024