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Novotel Suites Wien City Donau

4.0 star property

Photo gallery for Novotel Suites Wien City Donau

Lobby sitting area
Terrace/patio
Property amenity
Premium bedding, in-room safe, desk, soundproofing
Exterior

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Pet-friendly
  • Air conditioning

Explore the area

Map
Radingerstrasse 2, Vienna, Vienna, 1020
  • Prater
    ‪14 min walk‬
  • Vienna International Centre
    ‪2 min drive‬
  • St. Stephen's Cathedral
    ‪6 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪18 min drive‬

Room options

View all photos for Junior Suite, 2 Single Beds

Junior Suite, 2 Single Beds

Junior Suite, 2 Single Beds

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed with Sofa bed

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 Double Bed with Sofa bed

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 King Bed with Sofa bed (Junior)

Premium bedding, in-room safe, desk, soundproofing

Standard Suite, 1 King Bed with Sofa bed (Junior)

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 King Bed with Sofa bed (Junior)

Premium bedding, in-room safe, desk, soundproofing

Family Suite, 1 King Bed with Sofa bed (Junior)

8.8 out of 10
Excellent
(22 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Suite, 1 King Bed (Junior)

Premium bedding, in-room safe, desk, soundproofing

Business Suite, 1 King Bed (Junior)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Meeting facility

Hilton Vienna Waterfront

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, (1007)
The price is NZ$291
for 1 room
includes taxes & fees
18 Aug - 19 Aug
Hilton Vienna Waterfront

About the area

Vienna

With a stay at Novotel Suites Wien City Donau in Vienna (Leopoldstadt), you'll be within a 5-minute drive of Prater and Vienna International Centre. .This eco-certified hotel is 2.5 mi (4.1 km) from Vienna State Opera and 3.2 mi (5.1 km) from Vienna Christmas Market.

What's nearby

  • Messe Wien Exhibition and Congress Center - 11 min walk - 1.0 km
  • Prater - 14 min walk - 1.2 km
  • Vienna International Centre - 2 min drive - 1.4 km
  • St. Stephen's Cathedral - 6 min drive - 3.5 km
  • Vienna State Opera - 6 min drive - 4.2 km

Getting around

  • Vorgartenstrasse U-Bahn - 3 min walk
  • Vienna Praterstern Station - 11 min walk
  • Vienna International Airport (VIE) - 16 min drive

Restaurants

  • ‪Thali - ‬3 min walk
  • ‪Nikita Dal Russo - ‬3 min walk
  • ‪Mochi Ramen Bar - ‬4 min walk
  • ‪Pino Ristorantino - ‬4 min walk
  • ‪ilkim Kebab - ‬3 min walk

About this property

Novotel Suites Wien City Donau

Eco-certified hotel with a 24-hour front desk and a bar
Novotel Suites Wien City Donau offers 158 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with satellite channels and first-run movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 158 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include a television in a common area, tour/ticket assistance, and a vending machine.
Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 26 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 25 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • Lift

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • First-run films
  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 29 per pet, per night
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Self parking fee: EUR 26 per day (in/out privileges)
  • Pet fee: EUR 29 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 1
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Suite Novotel Wien City ex Messe
Suite Novotel Wien City ex Messe Hotel
Suite Novotel Wien City ex Messe Hotel Vienna
Suite Novotel Wien City ex Messe Vienna
Novotel Suites Wien City Hotel Vienna
Novotel Suites Wien City Hotel
Novotel Suites Wien City Vienna
Novotel Suites Wien City
Suite Novotel Wien Messe Hotel Vienna
Suitehotel Hotel Wien Messe
Suitehotel Hotel Vienna
Suite Novotel Wien City (ex Messe)
Novotel Suites Wien City Hotel
Novotel Suites Wien City Vienna
Novotel Suites Wien City Hotel Vienna

Novotel Suites Wien City Donau Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 437 out of 1002 reviews
Rating 8 - Good. 409 out of 1002 reviews
Rating 6 - Okay. 107 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro, Chicago

Stayed 4 nights in Apr 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Frequent Guest

We stay at this property every year. Usually in April and October. It is walkable distance to my son’s home. We enjoy the quality of the room and the reasonable prices.
Stayed 2 nights in Apr 2025

10/10 Excellent

Desire

Stayed 4 nights in Apr 2025

8/10 Good

Avv. Melissa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Albergo bello e pulito, camera ampia, spaziosa e con ogni comfort, colazione abbondante e varia ma con pochi dolci e poca frutta fresca, gli spazi per la colazione non sono molto ampi ed a volte bisognava aspettare per trovare un tavolo libero. Un paio di giorni prima della partenza avevo prenotato il tranfer dall'aeroporto, l'hotel me lo aveva confermato ma poi non ho trovato nessuno, c'è stato un equivoco, non ho ben capito. Buona la posizione: vicino alla metro, in 3 fermati si era al centro, e vicino al Prater.
Stayed 3 nights in Apr 2025

4/10 Poor

Kevin

Business traveller, Travelled with partner
Disliked: Amenities
There is no gym.
Stayed 1 night in Apr 2025

8/10 Good

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Stefan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The way hotel works.

Guests welcome. That’s how it feels when staying here.
Stayed 1 night in Apr 2025

10/10 Excellent

HAN JIN

Stayed 4 nights in Mar 2025

8/10 Good

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Entela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Entela

Stayed 1 night in Mar 2025

8/10 Good

Alexandra J

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 4 nights in Mar 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for a business stay or for a tourist trip. Rooms are spacious and the inclusion of kettle and microwave is much appreciated. 2 minutes to the ubahn and then 10 minutes to the centre of the city - ideal
Stayed 8 nights in Mar 2025

8/10 Good

SIMONE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

mustafa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
-location of hotel so marvelous. -quality of the hotel unquestionable -servis of the hotel so good -personal of the hotel friendly,so kind especially reception girlfriends so helpful ,they show us all of thing.
Stayed 3 nights in Feb 2025

10/10 Excellent

lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Room is very big and clean. Beds are comfortable and have a clean bath tub inside the shower room. We really enjoyed our stay here. Definitely will come back again. Front desk staff are very friendly too.
Stayed 1 night in Feb 2025

8/10 Good

Abianne

Liked: Cleanliness, property conditions & facilities
Good size room, relaxing etc
Stayed 1 night in Feb 2025

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great hotel. Great room. great location. Great city and lovely staff! Will be staying here again when back in Wien!
Stayed 7 nights in Dec 2024

6/10 Okay

Pascal

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Die Aufzüge waren ein Problem. An einen Tag musste ich in den 9. Stock laufen da beide Aufzüge ausgefallen sind! Meiner Gesundheit hat es auf jeden Fall nicht geschadet :).
Stayed 4 nights in Jan 2025

4/10 Poor

Ville

Business traveller
Disliked: Cleanliness, property conditions & facilities

Not so good experience

Bit outdated, but that was a ninor problem compared to cleanliness. My collague actually changed hotel, because it was so dirty in his room even after he changed once. My problem was the wc, it smelled awful there and it wasn’t the drain. Stingy pee stinking like in a bar after 3am wihout any cleaning. I told about this to reception, but nothing was done to it.
Stayed 2 nights in Jan 2025

10/10 Excellent

kazuma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

6/10 Okay

Monica

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities

Es lo que pagas

Hotel con poco mantenimiento y alejado de todo
Stayed 2 nights in Jan 2025

10/10 Excellent

Lance

Stayed 5 nights in Jan 2025

6/10 Okay

STUART

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is nice, with spacious rooms. The location is good for the underground. On the negative side the breakfast situation is not great. Little room for the number of people, kids running everywhere. Hotel is also quite noisy, not the hotels fault of course but other guests shouting and running in the corridors, some sound proofing in the rooms would be good.
Stayed 3 nights in Dec 2024