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Novotel Suites Wien City Donau

4.0 star property

Photo gallery for Novotel Suites Wien City Donau

Lobby
Property video
Bar (on property)
Exterior detail
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Pet-friendly
  • Air conditioning

Explore the area

View map
Radingerstrasse 2, Vienna, Vienna, 1020
  • Place, Prater
    ‪14 min walk‬
  • Place, Vienna International Centre
    ‪2 min drive‬
  • Place, St. Stephen's Cathedral
    ‪6 min drive‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Double Bed with Sofa bed

Suite, 1 Double Bed with Sofa bed

Suite, 1 Double Bed with Sofa bed

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 King Bed with Sofa bed (Junior)

Standard Suite, 1 King Bed with Sofa bed (Junior)

Standard Suite, 1 King Bed with Sofa bed (Junior)

9.0 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 King Bed with Sofa bed (Junior)

Family Suite, 1 King Bed with Sofa bed (Junior)

Family Suite, 1 King Bed with Sofa bed (Junior)

9.0 out of 10
Wonderful
(26 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Suite, 1 King Bed (Junior)

Business Suite, 1 King Bed (Junior)

Business Suite, 1 King Bed (Junior)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds

Junior Suite, 2 Single Beds

Junior Suite, 2 Single Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the area

Vienna

With a stay at Novotel Suites Wien City Donau in Vienna (Leopoldstadt), you'll be within a 5-minute drive of Prater and Vienna International Centre. .This hotel is 2.5 mi (4.1 km) from Vienna State Opera and 3.2 mi (5.1 km) from Vienna Christmas Market.

What's nearby

  • Messe Wien Exhibition and Congress Center - 11 min walk - 1.0 km
  • Prater - 14 min walk - 1.2 km
  • Vienna International Centre - 2 min drive - 1.4 km
  • St. Stephen's Cathedral - 6 min drive - 3.5 km
  • Vienna State Opera - 6 min drive - 4.2 km

Getting around

  • Vorgartenstrasse U-Bahn - 3 min walk
  • Vienna Praterstern Station - 11 min walk
  • Vienna International Airport (VIE) - 16 min drive

Restaurants

  • ‪BahnBistro Lassallestrasse - ‬7 min walk
  • ‪A1 Telekom Austria AG - ‬2 min walk
  • ‪Thali - ‬3 min walk
  • ‪Ströck - ‬4 min walk
  • ‪Mochi Ramen Bar - ‬4 min walk

About this property

Novotel Suites Wien City Donau

Hotel with a bar, near Prater
Novotel Suites Wien City Donau offers 158 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with satellite channels and first-run movies.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 158 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include a television in a common area, tour/ticket assistance, and a vending machine.
Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 26 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 25 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • Lift

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • First-run films
  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 29 per pet, per night
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Self parking fee: EUR 26 per day (in/out privileges)
  • Pet fee: EUR 29 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 1
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Suite Novotel Wien City ex Messe
Suite Novotel Wien City ex Messe Hotel
Suite Novotel Wien City ex Messe Hotel Vienna
Suite Novotel Wien City ex Messe Vienna
Novotel Suites Wien City Hotel Vienna
Novotel Suites Wien City Hotel
Novotel Suites Wien City Vienna
Novotel Suites Wien City
Suite Novotel Wien Messe Hotel Vienna
Suitehotel Hotel Wien Messe
Suitehotel Hotel Vienna
Suite Novotel Wien City (ex Messe)
Novotel Suites Wien City Hotel
Novotel Suites Wien City Vienna
Novotel Suites Wien City Hotel Vienna

Novotel Suites Wien City Donau Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 455 out of 1015 reviews
Rating 8 - Good. 406 out of 1015 reviews
Rating 6 - Okay. 104 out of 1015 reviews
Rating 4 - Poor. 36 out of 1015 reviews
Rating 2 - Terrible. 14 out of 1015 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good Hotel, Good Location, Good Price

Hotel Novotel Suites Wien City Donau was a good jumping-off point for my wife’s and my Vienna stay. We especially appreciated its proximity to transit and to the Danube’s running paths.
Stayed 4 nights in Jul 2025

10/10 Excellent

Miruna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was very good 10/10
Stayed 2 nights in Jul 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel itself good - rooms huge although not a fan of the caravan style bathrooms! Area not the best but Ubahn 2 minutes away and in central Vienna in 5 mins.
Stayed 3 nights in Jul 2025

2/10 Terrible

Abdulrahman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Hasan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Her şey çok güzeldi

Muhteşem konum, harika otel, harika hizmet. Yine gitsem yine kalırım.
Stayed 5 nights in Jul 2025

10/10 Excellent

göran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked the wrong day but they help me fast and friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Eugene

Stayed 1 night in Jul 2025

10/10 Excellent

Ge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Lukas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

8/10 Good

Matthias

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

8/10 Good

Isabella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property. Easy access to metro
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service

only apparently clean

I was there for seven days, and the bathroom and the separate toilet have not been cleaned once. Only towels were replaced. I made a cup of teas for two evenings and tea bags and sugar bags have not been refilled. Not a service of a four stars hotel
Stayed 7 nights in Jun 2025

10/10 Excellent

Davin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

BASIL

Liked: Cleanliness, amenities, property conditions & facilities
Very nice property. Courteous staff. Big and comfortable suites. Very close to the U-Bahn station - only few stops to downtown Vienna. And a very nice breakfast verity.
Stayed 4 nights in Jun 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, convenient location near a train station.
Stayed 2 nights in Jun 2025

10/10 Excellent

David Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Jun 2025

10/10 Excellent

WALAA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
الموضفين اكثر من رائعين
Stayed 2 nights in Jun 2025

10/10 Excellent

Jing

Liked: Cleanliness, amenities, property conditions & facilities
This is an amazing hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

narinee

Liked: Cleanliness, amenities, property conditions & facilities
Very nice convenient and clean
Stayed 3 nights in Jun 2025

8/10 Good

Hana

Stayed 3 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and conveniently located. I had a small problem with the room at the beginning of stay and the staff were extremely polite and fast-moving to sort it out. I highly recommend Novotel Suites Wien City.
Stayed 7 nights in May 2025

4/10 Poor

Ronald

Stayed 3 nights in May 2025

8/10 Good

Anitha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025