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Hotel de la Cité Carcassonne - MGallery Collection

5.0 star property

Photo gallery for Hotel de la Cité Carcassonne - MGallery Collection

Relax by the pool surrounded by lounge chairs and umbrellas, with a historic stone tower in the background.
Enjoy a sumptuous spread of fresh fruits, vegetables, and prepared dishes on our beautifully set buffet.
Stroll through the beautifully landscaped courtyard, surrounded by historic architecture and modern design.
Relax in a classic room with a large bed, sofa, and armchairs, surrounded by intricate paneling and a stunning mural.
Guests can dine al fresco amidst historic castle views.

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly

Explore the area

Map
Place Auguste Pierre Pont, Carcassonne, Aude, 11000
  • Historic Fortified City of Carcassonne
    ‪1 min walk‬
  • Château Comtal
    ‪3 min walk‬
  • Narbonnaise Gate
    ‪3 min walk‬
  • Carcassonne (CCF-Pays Cathare)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 Double Bed, Terrace

Suite, 1 Double Bed, Terrace

Suite, 1 Double Bed, Terrace

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 King Bed, City View

1 bedroom, premium bedding, pillow-top beds, minibar

Classic Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(26 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Terrace, Garden View

Superior Room, 1 Queen Bed, Terrace, Garden View

Superior Room, 1 Queen Bed, Terrace, Garden View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room overlooking the gardens and ramparts - a king-size bed

Superior Room overlooking the gardens and ramparts - a king-size bed

Superior Room overlooking the gardens and ramparts - a king-size bed

9.6 out of 10
Exceptional
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1003)
The price is NZ$341
for 1 room
includes taxes & fees
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Hotel de la Cité Carcassonne - MGallery Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 628 out of 810 reviews
Rating 8 - Good. 119 out of 810 reviews
Rating 6 - Okay. 37 out of 810 reviews
Rating 4 - Poor. 17 out of 810 reviews
Rating 2 - Terrible. 9 out of 810 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ANA PAOLA

Stayed 1 night in May 2025

8/10 Good

Flavio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a 5 star hotel , the room was very outdated with a shower inside a tub which was awkward to stay in and a shower movable glass barrier that didn’t prevent spraying water into the floor Area around toilet was stained dark Bed was wonderful and room spacious but the plethora of carpeting gives an impression of not being totally clean The breakfast was good but not close to what we have experienced in other 5 star hotels The restaurant Le Barbacane was extremely overpriced for what it proposes although dessert was devine. I would say that this hotel merits a 4 and not a 5 star but the staf was the difference in making every effort to make our stay a nice one
Stayed 5 nights in Apr 2025

10/10 Excellent

Normand, Kitchener

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and service. Beautiful hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel

The Hotel de la Cite is a beautiful hotel filled with helpful and attentive staff! We loved our room overlooking the city! Thank you for a magical stay!
Stayed 5 nights in Apr 2025

10/10 Excellent

Jeremy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best way to stay to immerse yourself in old times

The medieval city of Carcossonne is amazing, like stepping back in time, and staying at the Hotel De La Cite just contributes to this feeling (although only build in 1880's). A grand, imposing building directly opposite the Basilicca puts it at the heart of the old city. Excellent service, lovely comfortable rooms and a garden that is great for relaxing in the afternoon sun.
Stayed 3 nights in Apr 2025

10/10 Excellent

Carla

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
William was an amazing host. Perfect location. Beautiful rooms. Fantastic dinner.
Stayed 1 night in Mar 2025

10/10 Excellent

Keir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old hotel. With old comes one downside. Very difficult to control the heat! It was sweltering in the room even set at 15, so we left the windows open. That's the only downside. It was a great stay in a very unique location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An incredible hotel!

This hotel was phenomenal. I am well traveled, and found this to be exceptional. I was upgraded to one of the suites, where I had one of the largest balconies one could ever expect from a hotel overlooking the southwest of France. I also had another balcony in the sitting room. The staff was really friendly and helpful. One tip – you cannot really drive to this hotel. It’s hard to find, and you have to park a bit away in the parking lot and track up the hill into the walled city. .
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locate the parking outside of the city wall and have the porter drive you and your luggage in. Do not attempt to park at the hotel. Wonderful property.
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful hotels in the world! Magnificent
Stayed 1 night in Mar 2025

10/10 Excellent

Patrice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

zachary

Stayed 1 night in Feb 2025

10/10 Excellent

Jeff

Stayed 2 nights in Feb 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing. We will be staying here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

A great stay

The hotel is inside the walled city, right next to the basilica. As no car is allowed to drive to the castle, the hotel offers a free shuttle to pick/drop you to the parking lot where you get in/off the taxi. The hotel has a lot of history but the condition itself needs some maintenance. The view from the hotel is unbeatable and the staff are super friendly. Overall is a very nice stay. Remember to book a taxi before arrival
Stayed 1 night in Nov 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed in a nice room with a deck and view during the offseason. deck might have been bigger than the room! lovely service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Gaetan

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding!
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really goid
Stayed 2 nights in Nov 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely staying in the walled city and the hotel was just perfect
Stayed 3 nights in Oct 2024

10/10 Excellent

Xiaowen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. The stay made my trip to Carcassonne. Everyone at the hotel, from front desk to room service, was courteous and professional. I want to specially mention Julien at the front desk, who was very helpful. Its location is very convenient for exploring the old castle area. Also I loved the hotel bakery and restaurant Chez Christine, could have eaten there every single day.
Stayed 4 nights in Oct 2024

10/10 Excellent

Shirley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located within the walls of ancient Carcassone, the hotel offers a unique opportunity to explore the area in the evening. There are nearby restaurants and bistros in case you don't want to go to the expense of eating in the hotel. If budgets are tight, have a drink in the hotel bar and then head down the cobbled streets for a dinner in one of the great restaurants or pubs. We opted for the pizza restaurant two minutes from the hotel. Breakfast was in a nearby bakery and suited us much better than the extravagant, over-the-top breakfast that we ate last year in the hotel. Carcassone is so very special; mysterious and ancient, and serenely beautiful. Enjoy it all. Give yourselves a full day within the walls. Two nights will make it fabulous getaway, or a memorable pause on your vacation in France.
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An absolutely gorgeous hotel that is in an excellent location and with beautiful gardens right on the walls of the city. It is like an oasis and we had a fantastic time! The restaurant is also excellent, especially great value is the lunch set menu.
Stayed 2 nights in Oct 2024