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Holiday Inn Auburn-Finger Lakes Region by IHG

3.0 star property

Photo gallery for Holiday Inn Auburn-Finger Lakes Region by IHG

Indoor pool, pool loungers
Exterior
Exterior
Fitness facility
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Bar
  • 24/7 front desk

Explore the area

View map
75 North St, Auburn, NY, 13021
  • Place, Willard Memorial Chapel
    ‪3 min walk‬
  • Place, Auburn Public Theater
    ‪5 min walk‬
  • Place, Auburn Community Hospital
    ‪14 min walk‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed, Accessible (Mobility, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(35 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

7.6 out of 10
Good
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • 33 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

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About the area

Auburn

A stay at Holiday Inn Auburn-Finger Lakes Region by IHG places you in the heart of Auburn, within a 10-minute walk of Auburn Public Theater and Willard Memorial Chapel. .This hotel is 12.4 mi (20 km) from Cayuga Lake and 0.4 mi (0.6 km) from Seward House Museum.

What's nearby

  • Willard Memorial Chapel - 3 min walk - 0.3 km
  • Auburn Public Theater - 5 min walk - 0.4 km
  • Seward House Museum - 8 min walk - 0.7 km
  • Auburn Community Hospital - 14 min walk - 1.3 km
  • Cayuga Museum of History and Art - 16 min walk - 1.4 km

Getting around

  • Hancock Intl. Airport (SYR) - 42 min drive

Restaurants

  • ‪Dunkin' - ‬9 min walk
  • ‪Dunkin' - ‬5 min walk
  • ‪vfw - ‬9 min walk
  • ‪Domino's Pizza - ‬4 min walk
  • ‪Little Caesars Pizza - ‬2 min walk

About this property

Holiday Inn Auburn-Finger Lakes Region by IHG

Hotel in Auburn with a fitness center and a 24-hour business center
Holiday Inn Auburn-Finger Lakes Region by IHG offers 165 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 165 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a hair salon, and a fireplace in the lobby.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Auburn? This hotel has 10000 square feet (929 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Holiday Inn Auburn-Finger Lakes Region by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4 to 18 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Dining venue(s)
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 4.00 to 18.00 per person
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Auburn-Finger Lakes
Holiday Inn Auburn-Finger Lakes
Holiday Inn Auburn-Finger Lakes Region
Holiday Inn Lakes Region
Holiday Inn Lakes Region Hotel
Holiday Inn Lakes Region Hotel Auburn-Finger
Auburn Holiday Inn
Holiday Inn Auburn - Finger Lakes Region Hotel Auburn
Holiday Inn Auburn - Finger Lakes Region NY
Holiday Inn Auburn-Finger Lakes Region Hotel

Holiday Inn Auburn-Finger Lakes Region by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 354 out of 761 reviews
Rating 8 - Good. 214 out of 761 reviews
Rating 6 - Okay. 94 out of 761 reviews
Rating 4 - Poor. 44 out of 761 reviews
Rating 2 - Terrible. 55 out of 761 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Cody

Travelled with family
Liked: Staff & service
Disliked: Amenities
The staff was helpful but this is a very old hotel that was remodeled. It's in ok shape. The elevators sounds scary so I took the stairs. The price per night is way too high for what this property has to offer. It should be about half of that.
Stayed 1 night in Sep 2025

10/10 Excellent

Nancy, Averill Park

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were very friendly and accommodating. Also, the breakfast and the 2 servers were top rate. It was worth it to have a hot breakfast before we hit the road! Thank you, we'll be back.
Stayed 2 nights in Sep 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Brian, Paxinos

Stayed 1 night in Sep 2025

10/10 Excellent

Johanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very nice staff
Stayed 1 night in Aug 2025

10/10 Excellent

Terrance

Stayed 1 night in Sep 2025

8/10 Good

Elizabeth

Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel

Stayed 1 night in Aug 2025

8/10 Good

MARK

Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Stayed 1 night in Aug 2025

6/10 Okay

ISMAIL

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Jamian

Liked: Cleanliness, staff & service
Staff was friendly and the property was clean. In a convenient location.
Stayed 4 nights in Aug 2025

8/10 Good

Martha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place
Stayed 1 night in Aug 2025

6/10 Okay

Kristen

Travelled with family and small children
Liked: Amenities
The hotel had the amenities needed however we had to wait almost two hours past check in for our rooms to be ready and one of our rooms smelled awful. The Staff were friendly and helpful and the Hotel was clean.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

The plus's outweighed the negatives

Requested a king bed. Room had two double beds. No comfortable chair. Bathtub instead of a shower. All that said. The price was reasonable. Breakfast although it was not free was excellent and the hotel staff very friendly and welcoming. I would stay at this hotel again.
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Franklin, E. Amherst

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The staff members we encountered were very nice. The restaurant food was good. Everything was fine until I was about to take a shower. The tub was dirty.
Stayed 1 night in Aug 2025

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room that I checked into had pluming issues with the bathtub. After I brought it to the attention of the staff on duty, she went above and beyond to relocate me and my daughter into another room. The entire front desk receptionist staff were very nice and helpful. I would definitely recommend this Holiday Inn to friends and family members.
Stayed 3 nights in Aug 2025

10/10 Excellent

Scott

Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great food and service and the rooms very clean and comfortable I will recommend and for sure I will stay there again
Stayed 2 nights in Aug 2025

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

RuthAnn

Liked: Cleanliness, staff & service
The room was okay, except for the backed up sink. The toilet was very short- my knees were above my waist, which made it hard to get up, after. Bed was okay, but I would have liked it to be firmer.
Stayed 1 night in Jul 2025