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del Lago Resort & Casino

4.0 star property

Photo gallery for del Lago Resort & Casino

Premium bedding, minibar, in-room safe, desk
4 bars/lounges, sports bar
4 bars/lounges, sports bar
Couples treatment room(s), sauna, steam room, body treatments
Property grounds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1133 Route 414, Waterloo, NY, 13165
  • Place, del Lago Resort & Casino
    ‪1 min walk‬
  • Place, Women's Rights National Historical Park
    ‪8 min drive‬
  • Place, Montezuma National Wildlife Refuge
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Refrigerator

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Refrigerator

9.4 out of 10
Exceptional
(160 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Refrigerator

9.6 out of 10
Exceptional
(95 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom, 2 Bathrooms

Deluxe Suite, 1 Bedroom, 2 Bathrooms | Living room

Deluxe Suite, 1 Bedroom, 2 Bathrooms

9.2 out of 10
Wonderful
(5 reviews)
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed, Refrigerator

Junior Studio Suite, 1 King Bed, Refrigerator

Junior Studio Suite, 1 King Bed, Refrigerator

10.0 out of 10
Exceptional
(2 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Refrigerator

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Refrigerator

9.8 out of 10
Exceptional
(24 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Refrigerator

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Queen Beds, Refrigerator

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About the area

Waterloo

Located in Waterloo, del Lago Resort & Casino is within a 10-minute drive of Montezuma Winery and National Memorial Day Museum. .This casino hotel is 6.4 mi (10.4 km) from Women's Rights National Historical Park and 6.4 mi (10.4 km) from Lake Hiddenwood State Park.

What's nearby

  • del Lago Resort & Casino - 1 min walk - 0.0 km
  • Waterloo Premium Outlets - 6 min drive - 9.4 km
  • Women's Rights National Historical Park - 8 min drive - 11.8 km
  • It's A Wonderful Life Museum - 8 min drive - 12.2 km
  • Montezuma National Wildlife Refuge - 10 min drive - 12.6 km

Restaurants

  • ‪Subway - ‬6 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Shake Shack - ‬5 min drive
  • ‪The DraftKings Sportsbook at Del Lago - ‬6 min walk
  • ‪Sauder's - ‬8 min drive

About this property

del Lago Resort & Casino

Del Lago Resort & Casino offers 205 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
The onsite spa has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 205 air-conditioned rooms featuring refrigerators and minibars. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer a health club or karaoke. Additional amenities at this hotel include gift shops/newsstands, a hair salon, and wedding services.
Grab a bite at Bourbon & Brew, one of the hotel's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 4 bars/lounges. Continental breakfasts are available daily from 8:00 AM to 1:00 PM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 1:00 PM.
Bourbon & Brew - This sports bar serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Portico By Fabio Viviani - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Centrifico - Onsite bar. Open daily.
Sociale - This café serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
Food Court - This restaurant serves lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 1:00 PM for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bourbon & Brew
  • Centrifico
  • Food Court
  • Portico By Fabio Viviani
  • Sociale

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 66 gaming tables
  • Casino
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Karaoke
  • Sportsbook

Family friendly

  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Full-service spa

  • 14 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.0 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lago Resort Casino Waterloo
Lago Resort Casino
Lago Casino Waterloo
Lago Casino
del Lago Resort & Casino Hotel
del Lago Resort & Casino Waterloo
del Lago Resort & Casino Hotel Waterloo

del Lago Resort & Casino Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1264 out of 1742 reviews
Rating 8 - Good. 307 out of 1742 reviews
Rating 6 - Okay. 88 out of 1742 reviews
Rating 4 - Poor. 51 out of 1742 reviews
Rating 2 - Terrible. 32 out of 1742 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly. Room was NOT spotless however it was clean enough to be comfortable.
Stayed 1 night in Jan 2026

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities
Great place, this rooms bathroom door was very hard to close (barn style) but overall great
Stayed 1 night in Dec 2025

10/10 Excellent

Michele E.

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, comfortable, and spotless room. Fantastic bathroom set up. Did not want to get out of the shower. Breakfast at the Sociale was on point! Can’t wait to go again!
Stayed 1 night in Jan 2026

10/10 Excellent

jason

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jan 2026

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great
Stayed 1 night in Jan 2026

8/10 Good

Nicholas

Stayed 1 night in Jan 2026

10/10 Excellent

Margaret, Chenango Forks

Liked: Cleanliness, amenities, property conditions & facilities
Staff very accommodating Clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Anthony

Stayed 1 night in Jan 2026

10/10 Excellent

Malissa

Liked: Cleanliness, staff & service, amenities
Stafff at check in and out was very friendly and courteous. The room was spotless and smelled amazing. The room was beautiful and very clean and comfortable.
Stayed 1 night in Jan 2026

2/10 Terrible

lesley

Liked: Property conditions & facilities
Disliked: Cleanliness
The room was pretty dated an old. The chair in there was all spotted and disgusting, and the dresser was all scratched up. The staff was not very friendly upon the check-in. I did not feel welcome.
The wood is all scrapped off at the bottom
It is all spotted and gross
Spotted and scratched up
Stayed 1 night in Jan 2026

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, amenities
The staff was very friendly and the room was very clean.
Stayed 1 night in Jan 2026

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Staff was friendly and courteous.
Stayed 1 night in Jan 2026

10/10 Excellent

Melissa

Stayed 1 night in Jan 2026

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always a great place to stay, clean, good staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Trent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are great!
Stayed 1 night in Jan 2026

10/10 Excellent

Naomie

Stayed 1 night in Jan 2026

10/10 Excellent

Jeanmarie

Liked: Cleanliness, amenities, property conditions & facilities
So quick and easy
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, amenities
clean, comfortable, just what we needed for a girls night
Stayed 1 night in Jan 2026

10/10 Excellent

Harold

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Jan 2026

10/10 Excellent

Stacy

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Check in staff was very nice! Rooms were comfy and clean
Stayed 1 night in Jan 2026

2/10 Terrible

Kimberly

Stayed 1 night in Jan 2026

8/10 Good

Scott

Stayed 1 night in Dec 2025

10/10 Excellent

Corey

Liked: Amenities
Very clean , great shower , friendly staff , bonus having a casino attached
Stayed 1 night in Dec 2025

8/10 Good

Kari

Stayed 1 night in Dec 2025