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del Lago Resort & Casino

4.0 star property

Photo gallery for del Lago Resort & Casino

Property entrance
4 bars/lounges, sports bar
Couples treatment room(s), sauna, steam room, body treatments
Casino
Couples treatment room(s), sauna, steam room, body treatments

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

View map
1133 Route 414, Waterloo, NY, 13165
  • del Lago Resort & Casino
    ‪1 min walk‬
  • Waterloo Premium Outlets
    ‪7 min drive‬
  • It's A Wonderful Life Museum
    ‪10 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Refrigerator

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, Refrigerator

9.6 out of 10
Exceptional
(81 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Refrigerator

Premium Room, 1 King Bed, Refrigerator

Premium Room, 1 King Bed, Refrigerator

9.8 out of 10
Exceptional
(17 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Refrigerator

9.4 out of 10
Exceptional
(137 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed, Refrigerator

Room service – dining

Junior Studio Suite, 1 King Bed, Refrigerator

10.0 out of 10
Exceptional
(2 reviews)
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, 2 Bathrooms

Deluxe Suite, 1 Bedroom, 2 Bathrooms | Living room

Deluxe Suite, 1 Bedroom, 2 Bathrooms

8.8 out of 10
Excellent
(3 reviews)
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Waterloo

Located in Waterloo, del Lago Resort & Casino is within a 10-minute drive of Montezuma Winery and National Memorial Day Museum. .This casino hotel is 6.4 mi (10.4 km) from Women's Rights National Historical Park and 6.4 mi (10.4 km) from Lake Hiddenwood State Park.

What's nearby

  • del Lago Resort & Casino - 1 min walk - 0.0 km
  • Waterloo Premium Outlets - 7 min drive - 9.0 km
  • Montezuma Winery - 9 min drive - 9.0 km
  • It's A Wonderful Life Museum - 10 min drive - 12.2 km
  • Montezuma National Wildlife Refuge - 11 min drive - 11.9 km

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪The DraftKings Sportsbook at Del Lago - ‬6 min walk
  • ‪Wendy’s - ‬11 min walk
  • ‪Circle K - ‬15 min walk
  • ‪Subway - ‬6 min drive

About this property

del Lago Resort & Casino

Hotel with 7 restaurants, in the vicinity of Montezuma Winery
Del Lago Resort & Casino offers 205 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
The onsite spa has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 205 air-conditioned rooms featuring refrigerators and minibars. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer a health club or karaoke. Additional amenities at this hotel include gift shops/newsstands, a hair salon, and wedding services.
Grab a bite at Bourbon & Brew, one of the hotel's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 4 bars/lounges. Continental breakfasts are available daily from 8:00 AM to 1:00 PM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 1:00 PM.
Bourbon & Brew - This sports bar serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Portico By Fabio Viviani - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Centrifico - Onsite bar. Open daily.
Sociale - This café serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
Food Court - This restaurant serves lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 1:00 PM for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bourbon & Brew
  • Centrifico
  • Food Court
  • Portico By Fabio Viviani
  • Sociale

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 66 gaming tables
  • Casino
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Karaoke
  • Sportsbook

Family friendly

  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Full-service spa

  • 14 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.0 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lago Resort Casino Waterloo
Lago Resort Casino
Lago Casino Waterloo
Lago Casino
del Lago Resort & Casino Hotel
del Lago Resort & Casino Waterloo
del Lago Resort & Casino Hotel Waterloo

Reviews

del Lago Resort & Casino Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1124 out of 1572 reviews
Rating 8 - Good. 288 out of 1572 reviews
Rating 6 - Okay. 82 out of 1572 reviews
Rating 4 - Poor. 51 out of 1572 reviews
Rating 2 - Terrible. 27 out of 1572 reviews

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, right off thruway
Stayed 1 night in Jun 2025

10/10 Excellent

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful time. Hotel was clean. Spacious and restaurant was great.
Stayed 2 nights in May 2025

2/10 Terrible

Maria

We
Stayed 1 night in Jun 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best beds ever!!

Love love love Del Lago! Favorite place to stay while traveling through Waterloo. The beds are just sooooooo comfortable!
Stayed 1 night in Mar 2025

10/10 Excellent

Donald, Sesser

Liked: Cleanliness, amenities, property conditions & facilities
Beds are very comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Liked: Staff & service, property conditions & facilities
Clean
Stayed 1 night in Jun 2025

8/10 Good

Megan

Business traveller
Very good experience
Stayed 1 night in Jun 2025

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything
Stayed 1 night in Jun 2025

10/10 Excellent

Nanci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy staying at delLargo hotel and casino. Waterloo is our half way mark traveling to Michigan from Massachusetts. The accommodations are clean, comfortable, and affordable. The casino is Vegas quality. Great place to stop and relax.
Stayed 1 night in Jun 2025

6/10 Okay

Christine

Travelled with family
Liked: Cleanliness, room comfort
It was comfortable and clean. Room had broken toilet paper holder, refrigerator was not very cold, and no fan in bathroom. Not enough hangers in closet. Otherwise stay was okay.
Stayed 2 nights in Jun 2025

8/10 Good

Brian, Lacona

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to rest your head for the night. Bring your own shampoo and conditioner as the ones supplied are watered down. Bed was nice and comfy and facility was good. Lots of options for dining in the area
Stayed 1 night in Jun 2025

10/10 Excellent

Amy, Westland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was extremely clean and the people working went above and beyond to make the stay memorable.
Stayed 1 night in Jun 2025

10/10 Excellent

marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time
Stayed 1 night in Jun 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Like the atmosphere
Stayed 1 night in Jun 2025

10/10 Excellent

Aimee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Doreen

Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this casino I have been coming here for a few years. Safe plenty of parking there is one guy who works at the players club really nice guy unfortunately did not get his name. Management and staff that work at the hotel super friendly. Del largo casino is 8 years old. They are talking about renovations for the hotel in 2026 The bed was super comfy big television lovely big room decorated. It was my first time staying here I stayed on a tuesday night. I know there rates are higher on a weekend. Outside parking lot ample parking spaces I would highly recommend staying here. QUIET I stayed on the fith floor. Security you can not go to your room unless you use your room key for the elevator. Beautifully landscape flowers buildings striking definitely want to take pictures when you arrive. I am looking forward going back staying after there renovations There is a dunkin donuts near by quick short drive gotta have my dunkin coffee. In waterloo there is a chinese restaurant that I get excited about its named first dragon dine in fast service reasonable food outstanding short drive they are closed on tuesdays I ate lunch yesterday's wonderful cheap lunch go try for lunch open at 11.00 am Enjoy. A++
Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Stayed 1 night in May 2025

10/10 Excellent

Anthony

Stayed 1 night in May 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Gail

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Were no cups for coffee machine or dri king cups.Room was dusty. We gone all over Ny for casinos. We stayed here before ,never had problem.
Stayed 1 night in Jun 2025

10/10 Excellent

john, Dennisport

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A safe reasonable priced hotel right next to Rte 90. Includes a casino and food establishments. We like it because of its easy on easy off Location. We have, stayed here several times.
Stayed 1 night in Jun 2025

10/10 Excellent

barbara

Stayed 1 night in May 2025