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Holiday Inn Auburn-Finger Lakes Region by IHG

3.0 star property

Photo gallery for Holiday Inn Auburn-Finger Lakes Region by IHG

Exterior
Exterior
Indoor pool, pool loungers
Exterior
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
75 North St, Auburn, NY, 13021
  • Place, Auburn Public Theater
    ‪5 min walk‬
  • Place, Seward House Museum
    ‪8 min walk‬
  • Place, Auburn Community Hospital
    ‪14 min walk‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪37 min drive‬

Room options

Standard Room, 1 Double Bed, Accessible (Mobility, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(35 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(22 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

7.6 out of 10
Good
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Auburn

A stay at Holiday Inn Auburn-Finger Lakes Region by IHG places you in the heart of Auburn, within a 10-minute walk of Auburn Public Theater and Willard Memorial Chapel. .This hotel is 12.4 mi (20 km) from Cayuga Lake and 0.4 mi (0.6 km) from Seward House Museum.

What's nearby

  • Willard Memorial Chapel - 3 min walk - 0.3 km
  • Auburn Public Theater - 5 min walk - 0.4 km
  • Seward House Museum - 8 min walk - 0.7 km
  • Auburn Community Hospital - 14 min walk - 1.3 km
  • Schweinfurth Memorial Art Center - 18 min walk - 1.5 km

Getting around

  • Hancock Intl. Airport (SYR) - 42 min drive

Restaurants

  • ‪Dunkin' - ‬9 min walk
  • ‪vfw - ‬9 min walk
  • ‪Little Caesars Pizza - ‬2 min walk
  • ‪Domino's Pizza - ‬4 min walk
  • ‪Angelos Pizza - ‬7 min walk

About this property

Holiday Inn Auburn-Finger Lakes Region by IHG

Holiday Inn Auburn-Finger Lakes Region by IHG offers 165 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 165 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have hair dryers and toothbrushes and toothpaste.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a hair salon, and a fireplace in the lobby.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Auburn? This hotel has 10000 square feet (929 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Holiday Inn Auburn-Finger Lakes Region by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4 to 18 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 4.00 to 18.00 per person
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Auburn-Finger Lakes
Holiday Inn Auburn-Finger Lakes
Holiday Inn Auburn-Finger Lakes Region
Holiday Inn Lakes Region
Holiday Inn Lakes Region Hotel
Holiday Inn Lakes Region Hotel Auburn-Finger
Auburn Holiday Inn
Holiday Inn Auburn - Finger Lakes Region Hotel Auburn
Holiday Inn Auburn - Finger Lakes Region NY
Holiday Inn Auburn-Finger Lakes Region Hotel

Holiday Inn Auburn-Finger Lakes Region by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 386 out of 807 reviews
Rating 8 - Good. 222 out of 807 reviews
Rating 6 - Okay. 97 out of 807 reviews
Rating 4 - Poor. 46 out of 807 reviews
Rating 2 - Terrible. 56 out of 807 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Estella

Stayed 10 nights in Dec 2025

6/10 Okay

Catherine

Liked: Cleanliness, staff & service
Comfortable beds and every staff member we interacted with was great! The room was clean and everything worked. Unfortunately they used really cheap doors that don't quite fit the frames. Any noise in the hallway comes right into the room. We had a room that connected to another, and there was about an inch gap between the floor and the bottom of the door. We heard every word, cough, laugh, baby cry, etc, from that room as clearly as if they were sitting at the end of our bed. Thankfully nobody was staying up all night but it made the room feel a lot less private. (By contrast, there was zero noise from the room on the other side!) Convenient location and good price but staying here is a bit of gamble, depending on how well behaved your neighbors are.
Stayed 5 nights in Dec 2025

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, the staff was very considerate and helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff
Stayed 2 nights in Dec 2025

8/10 Good

Suanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff clean rooms
Stayed 2 nights in Dec 2025

10/10 Excellent

donnall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Russell

Stayed 4 nights in Nov 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet, when offered, is much better than the breakfasts ordered off the menu with its variety of breakfast breads and fresh fruit.
Stayed 3 nights in Dec 2025

8/10 Good

Doug

Liked: Cleanliness, amenities, property conditions & facilities
Overall stay was exactly as expected from HI. We stayed in room 303 and it may have been the worst mattress experienced in a long time. Spenta career travellung on business and personal so i have experienced hotels at all levels
Stayed 1 night in Dec 2025

10/10 Excellent

Anne, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed on Tuesday and Wednesday nights. Nicole and TJ at the front desk were both very friendly and helpful and fun. Nicole was extremely knowledgeable about the area attractions and restaurants in Auburn and Skaneateles. Her suggestions were spot on. The breakfasts were amazing and worth adding on to the booking. Thursday a.m. we requested breakfast to go because a snow storm had started and we wanted to get going before it escalated. Brenda and Mindy were excellent both days and got everything packaged including napkins utensils and condiments Thursday am. The suite worked out well for the 3 of us. We did ask for extra towels, which TJ gave us while we were at the front desk. There were 2 sinks which was great but the one outside the bathroom didn't have a wastebasket- requested one but never received it. We had to ask for and and did get soap for that sink as well. Very good shower! Very Low toilet- yikes on first seating! Would stay there again.
Stayed 2 nights in Dec 2025

10/10 Excellent

NICOLE

Stayed 1 night in Dec 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very nice and clean. Will stay there again.
Stayed 1 night in Nov 2025

10/10 Excellent

Francis

Stayed 1 night in Dec 2025

10/10 Excellent

Andrea

Stayed 1 night in Nov 2025

6/10 Okay

TODD

Stayed 2 nights in Nov 2025

10/10 Excellent

BJ

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Luis

Stayed 3 nights in Nov 2025

8/10 Good

Leesa

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2025

2/10 Terrible

Carl

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room was gross and we had to get a new comforter because it smelled like someone used it to wipe their butt.
Stayed 1 night in Nov 2025

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, nice pool area, friendly staff. Easily accessible from all directions and easy to find.
Stayed 2 nights in Nov 2025

8/10 Good

Jeffrey, Spearfish

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, accommodating staff
Stayed 5 nights in Nov 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Bed and pillows very comfortable.
Stayed 1 night in Nov 2025

8/10 Good

Karin

Stayed 1 night in Nov 2025

6/10 Okay

latoya

Travelled with family
Elevator broke, linen was dingy looking. Sheldon the receptionist was kind and welcoming
Stayed 1 night in Nov 2025

8/10 Good

Doug

Travelled with partner
Liked: Cleanliness, property conditions & facilities
All good as anticipated
Stayed 1 night in Oct 2025