Upon arrival, we got a that room had an opening at the top of the door and it wouldn’t lock. We changed rooms, and slept one night. The following morning, we woke up to find bugs on the floor in the second room they gave us. We then requested at the front desk for our room to be fully cleaned because of the bugs. When we returned to the hotel that night, nothing had been cleaned. No new towels, no toilet paper, no beds fixed up. Overall, the hotel is good, and has free breakfast, game room, pool with hot tub and a gym, but a good hotel could be great if only the hotel is well maintained and staff do their jobs better.