Staff was nice, however the area around the hotel is horrible. Boarded up buildings, very very sketchy neighbourhood, (drugs, homeless,abandoned buildings) felt very unsafe. Our room smelt like bleach, i dont even want to think about that one... We checked in, walked to the casino which was a terrible idea, came back and checked out. They needed 24 hours for cancellation/refund. Anyways, not a nice place or neighbourhood.