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Barceló Maya Beach - All Inclusive

4.0 star property

Photo gallery for Barceló Maya Beach - All Inclusive

Exterior
Free minibar, in-room safe, desk, blackout curtains
Suite, Ocean View (Premium Level)
2 outdoor pools, pool loungers
Suite, Ocean View (Premium Level)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar

Explore the area

View map
Carr Chetumal Puerto Juarez Km 266.3, Xpu-Ha, QROO, 77750
  • Place, Ecopark Kantun Chi
    ‪5 min walk‬
  • Place, Cenote Azul
    ‪8 min walk‬
  • Place, Puerto Aventuras Marina
    ‪3 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Suite, Ocean View (Premium Level)

Suite, Ocean View (Premium Level)

Suite, Ocean View (Premium Level)

  • 133 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Premium Level)

Junior Suite, Ocean View (Premium Level)

Junior Suite, Ocean View (Premium Level)

7.4 out of 10
Good
(19 reviews)
  • 55 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

7.4 out of 10
Good
(118 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

3 outdoor pools, pool loungers
Barceló Maya Palace - All Inclusive
  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.5 out of 5, Wonderful, 2,051 reviews
The price is NZ$633
includes taxes & fees
10 Nov - 11 Nov
Barceló Maya Palace - All Inclusive

About the area

Xpu-Ha

When you stay at Barceló Maya Beach - All Inclusive in Xpu-Ha, you'll be on the beach, just steps from Xpu-ha Beach and 7 minutes by foot from Ecopark Kantun Chi. .This all-inclusive property is 0.7 mi (1.1 km) from Cenote Cristalino and 0.9 mi (1.5 km) from Cenote Azul.

What's nearby

  • Cenote Cristalino - 3 min walk - 0.3 km
  • Ecopark Kantun Chi - 5 min walk - 0.4 km
  • Cenote Azul - 8 min walk - 0.7 km
  • Puerto Aventuras Golf Club - 2 min drive - 3.2 km
  • Puerto Aventuras Marina - 3 min drive - 3.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 63 min drive

Restaurants

  • ‪Mirador & La Hacienda Buffets - ‬19 min walk
  • ‪Strikers Sports Bar - ‬1 min walk
  • ‪Carey Lobby Bar - ‬16 min walk
  • ‪Jaguar's Discotheque - ‬5 min walk
  • ‪Tokyo - ‬3 min walk

About this property

Barceló Maya Beach - All Inclusive

All-inclusive Xpu-Ha property connected to the convention center, steps from Xpu-ha Beach
Barceló Maya Beach - All Inclusive offers 630 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to furnished balconies or patios. Business-friendly amenities include desks and phones. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
2 outdoor tennis courts, a health club, and a water park (surcharge) are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

U Spa has 25 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 12 years old are not allowed in the spa without adult supervision.
Make yourself at home in one of the 630 air-conditioned rooms featuring free minibar items. Rooms have private furnished balconies or patios. Bathrooms feature shower/tub combinations with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a water park (surcharge), and outdoor tennis courts. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite with international cuisine at Beach Buffet, one of the property's 3 restaurants. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Xpu-Ha? This property has 12109 square feet (1125 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Beach Buffet - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Mexico Lindo - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Reservations are required.
Rancho Grande - This beach restaurant specializes in international cuisine and serves brunch and lunch. A children's menu is available.
Lobby Bar Beach - Onsite lobby lounge. Open 24 hours.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Beach Buffet
  • Lobby Bar Beach
  • Mexico Lindo
  • Rancho Grande

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • TV in common areas
  • Water park
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (12,109 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 3 floors
  • Ballroom
  • Built in 1999
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.77 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property enforces a strict dress code in the restaurant.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Barcelo Beach Maya
Barcelo Maya All Inclusive
Barceló Maya Beach All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Beach All Inclusive Xpu-Ha
Barcelo Maya Beach All Inclusive Xpu-Ha
Barcelo Maya Beach Xpu-Ha
Maya Barcelo Beach
Barcelo Maya Beach All Inclusive Hotel Xpu-Ha
Barcelo Maya Beach All Inclusive Hotel
Barcelo Maya Beach Hotel Xpu-Ha
Barcelo Maya Beach Hotel
Barcelo Maya Beach All Inclusive
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Beach - All Inclusive Xpu-Ha
Barceló Maya Beach - All Inclusive All-inclusive property
Barceló Maya Beach - All Inclusive All-inclusive property Xpu-Ha

Barceló Maya Beach - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 473 out of 1020 reviews
Rating 8 - Good. 262 out of 1020 reviews
Rating 6 - Okay. 151 out of 1020 reviews
Rating 4 - Poor. 58 out of 1020 reviews
Rating 2 - Terrible. 76 out of 1020 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Patrycja Agnieszka

Liked: Cleanliness, staff & service
Stayed 8 nights in Jul 2025

8/10 Good

Alonso Roberto

Liked: Cleanliness
Stayed 6 nights in Jul 2025

2/10 Terrible

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Charged extra for kids despite putting their ages in on the expedia booking platform
Stayed 4 nights in Jul 2025

10/10 Excellent

Pietro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in good condition. Staff is excellent. Buffet is ok.
Stayed 5 nights in Jul 2025

8/10 Good

lourdes

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
At the beach resort
Colonial resort
Stayed 6 nights in Jul 2025

8/10 Good

Sergio

Stayed 4 nights in Jul 2025

6/10 Okay

melanie

Stayed 3 nights in Jul 2025

10/10 Excellent

Vedad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, food great and overall good service.
Stayed 7 nights in Jul 2025

8/10 Good

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Barcelo Maya is a great all inclusive resort with surprisingly great buffets. It is ideal for families and couples alike. The service staff are incredibly kind and attentive. The restaurants are about on par for all inclusive style restaurants. The Lindo stood out and the other booking choices were fun with great experiences. The hours for the buffets could use an evaluation, it would be nice to keep them open for longer hours to all the families that did not choose premier option. The rooms were a bit outdated but the A/C worked and housekeeping was attentive and very detailed. The pools were clean for the most part. There is volleyball in and out of the pool that you can rent balls for at the hut by the beach that you get towels at. Also, the gift shop in this hut has better prices.They could use 1 to 2 more staff at the swim up bars during peak times in the afternoon and evenings. We found that just quickly getting out of the pool and going to the walk up bartender in front of the buffet lodges, was much faster. The shows are fun throughout the week, Michael Jackson and Karaoke night were very entertaining. The mall and merchant booths are fun at night after dinners. The merchants are willing to negotiate and they have nice keepsakes and typical tourist type gifts and clothing. The wave ride, mini golf and bowling are fun options. During the day mini golf is free and bowling is BOGO, so a good time to go. There is also food and bar that is 24 hr in the blowing alley.
Stayed 6 nights in Jul 2025

8/10 Good

Catena

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, great beach, great pools. Nice staff, lots to do
Stayed 7 nights in Jul 2025

8/10 Good

Adalin

Stayed 7 nights in Jul 2025

10/10 Excellent

Marta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will came back soon, for sure
Stayed 6 nights in Jul 2025

6/10 Okay

Mario

Stayed 6 nights in Jul 2025

8/10 Good

Joe Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed the proximity to the beach. The services of cleaning the room was top notch. The food could use a little upgrade, but was good.
Stayed 6 nights in Jul 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
I did not like that I paid for premium but could not get dinner reservations at the restaurants I wanted. Do not go there wanting specific restaurants. The resort is beautiful, easy to navigate, large but very well maintained. The beach is not what I expected for Mexico. The water was not pretty at all.
Stayed 5 nights in Jul 2025

4/10 Poor

Vanessa

Travelled with family
Disliked: Amenities, property conditions & facilities
Extremely disappointed in this place. The check in was a nightmare the receptionist was rude from the second I walked up, she was not trained correctly because had no idea about anything when it came to the resort. They have these nice restaurants that you have to make reservations for I asked if the food at those restaurants were included in the all inclusive she said no that it was extra, so we just made one reservation on our last night there to one of them out of 4, well when we get to our reservation we find out that it is included, meaning we could have tried all of them, because trust me the buffet food that we thought we only included was not all that great. Our room was Uhg the ac didn’t work, the hair dryer sparked and basically killed all the plugs in the room including tv, and fridge then I’m told they can’t change my room till 3 pm the next day so there goes our first day at this place, when they finally change us the entrance door needed like 3 people to push this thing open it was so hard to open and close but atleast the ac worked. At check in I was charged more than what Expedia said, which I did not make a big deal about until this girl calls me at 930 pm to tell me that I still owe a very low amount like why would you call so late for that amount I found that so unprofessional. The market tries to up charge everything. The place won’t let you use outside transportation because they want you to pay their expensive prices.
Stayed 4 nights in Jul 2025

10/10 Excellent

Adilson

Stayed 7 nights in Jul 2025

10/10 Excellent

Catherine Louise

Stayed 6 nights in Jul 2025

10/10 Excellent

Felicia

Stayed 3 nights in Jul 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!!!
Stayed 7 nights in Jun 2025

8/10 Good

Alex

Stayed 6 nights in Jun 2025

10/10 Excellent

Harrison

Travelled with group
Good selection of food places. The rooms were clean and the beach is very nice.
Stayed 5 nights in Jun 2025

8/10 Good

Philip, Lakewood

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Was a very nice resort with friendly staff and clean facilities. A good amount of choice on things to do. Buffet food was marginal, but restaurants were good.
Stayed 5 nights in Jun 2025

10/10 Excellent

Herberth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beach. Rooms, swimming pools, beach, amenities are close by; walking distance to everything.
Stayed 7 nights in May 2025