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We would first like to say that the hotel was very smart, clean and the food in the restaurant was excellent. However unfortunately we felt on many occasions, that male staff would always address me (the male) first, often ignoring or excluding my partner (female, and who booked and paid for this hotel). We feel that training staff to treat all guests as equal is needed. One example is, when we both entered the building, the male staff would often say “hello sir” or “how was your day sir”. Instead, we believe they should have addressed both of us within the same opening conversation. This happened daily and had a negative impact on our stay.

Clean room, amenities and aesthetics

I recently stayed at Mövenpick Resort & Spa Boracay for a few nights, and overall it was a wonderful experience. The place is absolutely gorgeous, with a relaxing atmosphere that makes it perfect for a getaway. The staff were consistently polite, helpful, and friendly, which really added to the comfort of our stay. However, I did encounter an issue during my visit. On my last night, I slipped due to water dripping from the air conditioning unit. I had already reported this problem twice to the front desk, and although their electrician responded promptly each time, the fix was only temporary—the leaking kept coming back. One suggestion I would offer is that if a guest reports the same issue multiple times, it might be better to transfer them to a different room to avoid inconvenience or potential accidents. Another small drawback was the shuttle service to downtown Boracay. The schedule felt limited, and additional trips required a special arrangement with a fee of PHP 300, which could be inconvenient for guests wanting more flexibility. Despite these issues, the resort’s beauty and excellent staff still made the stay enjoyable. With a few improvements in maintenance response and transportation options, it could easily be an even better experience.

The place is amazing, highly recommend a visit.

Place showing its age. Needs major refurbishing. This was my 4th stay there and maybe my last.

Had a wonderful time at the 4 point !! Its location is perfect and the private access pool was the best part of the trip !loved it !!