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Mercure Aberdeen Caledonian Hotel

4.0 star property

Photo gallery for Mercure Aberdeen Caledonian Hotel

Indoor wedding
Exterior
Meeting facility
British cuisine
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services
  • Bar

Explore the area

View map
10-14 Union Terrace, Aberdeen, Scotland, AB10 1WE
  • Place, Aberdeen Music Hall
    ‪3 min walk‬
  • Place, His Majesty's Theatre
    ‪3 min walk‬
  • Place, Union Square Shopping Centre
    ‪4 min walk‬
  • Airport, Aberdeen (ABZ)
    ‪18 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

8.8 out of 10
Excellent
(19 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed

8.4 out of 10
Very good
(29 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

8.8 out of 10
Excellent
(20 reviews)
  • 6 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

In-room safe, desk, iron/ironing board, free WiFi

Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Single Beds

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

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Exterior
Leonardo Hotel Aberdeen
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,119 reviews
The price is NZ$137
includes taxes & fees
27 Feb - 28 Feb
Leonardo Hotel Aberdeen

About the area

Aberdeen

A stay at Mercure Aberdeen Caledonian Hotel places you in the heart of Aberdeen, within a 10-minute walk of Union Square Shopping Centre and Union Terrace Gardens. .This hotel is 0.1 mi (0.1 km) from Edward VII and 0.1 mi (0.2 km) from Prince Albert the Prince Consort.

What's nearby

  • Aberdeen Music Hall - 3 min walk - 0.3 km
  • His Majesty's Theatre - 3 min walk - 0.3 km
  • Union Square Shopping Centre - 4 min walk - 0.4 km
  • Aberdeen Harbour - 6 min walk - 0.5 km
  • Aberdeen Arts Centre - 10 min walk - 0.9 km

Getting around

  • Aberdeen Station - 6 min walk
  • Aberdeen Airport (ABZ) - 21 min drive

Restaurants

  • ‪Chopstix Noodle Bar - ‬5 min walk
  • ‪KFC - ‬2 min walk
  • ‪Slains Castle - ‬4 min walk
  • ‪Caffè Nero - ‬2 min walk
  • ‪The Grill - ‬3 min walk

About this property

Mercure Aberdeen Caledonian Hotel

Hotel with a restaurant, 6-minute walk to Union Square Shopping Centre
Mercure Aberdeen Caledonian Hotel offers 83 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 83 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
Enjoy a meal at The Bistro, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge between 7:30 AM and 10:30 AM on weekends.
The Bistro - This brasserie specializes in British cuisine and serves light fare only.
The Caledonian - This café specializes in British cuisine.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3 metres
  • Parking on site (GBP 12 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend continental breakfast available 7:30 AM to 10:30 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Bistro
  • The Caledonian

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Caledonian Hotel Aberdeen
Caledonian Aberdeen
Mercure Aberdeen Caledonian Hotel Scotland
The Caledonian Hotel Aberdeen, Scotland
Mercure Aberdeen Caledonian Hotel
Mercure Caledonian Hotel
Mercure Aberdeen Caledonian
Mercure Caledonian
Mercure Aberdeen Caledonian
Mercure Aberdeen Caledonian Hotel Hotel
Mercure Aberdeen Caledonian Hotel Aberdeen
Mercure Aberdeen Caledonian Hotel Hotel Aberdeen

Mercure Aberdeen Caledonian Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 361 out of 1000 reviews
Rating 8 - Good. 361 out of 1000 reviews
Rating 6 - Okay. 173 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

JEAN

Stayed 3 nights in Nov 2025

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
2nd visit to this hotel. Just as good as first visit. Had breakfast option this time. Good value for money. All staff were friendly and helpful. Great view from balcony rooms of oark and buildings. Shortwalk from train station. Ticks a lot of positive points. Definitely recommend this hotel.
Stayed 3 nights in Nov 2025

6/10 Okay

Sherry

Liked: Cleanliness, staff & service
This is an older hotel, but very beautiful rooms. And the location could not be any better!
Stayed 3 nights in Oct 2025

4/10 Poor

Heather

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
From the check in experience to the rooms, this is not a 4 star hotel. The hotel is incredibly dated. The 3 seats in the lobby looked as though they had been there from its construction. When they say 2pm is check in, they mean it. We were asked to wait at 1:55 for 5 minutes. The room was musty, dark and damp smelling. Unfortunately the window frames on 2/3 of the small (less than a foot wide) windows were rotten and unable to open to let any air in. The room was hot and there was zero way to cool it down. Carpet, curtains and soft furnishings were stained and torn, they again looked like the lobby furniture, possibly there from construction? The room was incredibly dark. There was no natural light (and it was actually sunny in Scotland on our stay!). Turing every light on in the room and it still felt like midnight. The furniture was dated and in poor condition. The stand alone wardrobe couldn’t fit clothes inside with the extra pillows and ironing board shoved in which then meant the already small room became cluttered when clothes were unpacked as everything else had to be taken out. The restaurant on site never had a member of staff on hand which meant searching for someone to order a coffee (around 12pm) was a chore and we felt like a burden to the staff we did find. The hotel is centrally located, with very little sound proofing, which meant on the weekend it was very loud until after 2am with the nightclubs and patrons gathering on street. Bed was fine.
Not pictured the foot wide window that didn’t open and let in no natural light.
Stayed 2 nights in Oct 2025

10/10 Excellent

Beavan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Ruth

Travelled with family
Liked: Staff & service, amenities
Easy check in. Nice to be able to park at hotel in middle of Aberdeen.
Stayed 1 night in Oct 2025

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly, and check-in was easy. The breakfast was varied and the options were great. The room was spacious, though the bed was a bit firm.
Stayed 1 night in Oct 2025

10/10 Excellent

tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean and spacious
Stayed 2 nights in Oct 2025

8/10 Good

Phillipa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Gary

Stayed 1 night in Oct 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and great location.
Stayed 1 night in Oct 2025

10/10 Excellent

Racquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service

Overnight Stay

The room was very good and had obviously been renovated in the recent past. The breakfast was lovely.
Stayed 1 night in Sep 2025

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff very friendly. Room had everything required and was very clean. Was missing a lock on the bathroom door but that didnt matter to us, it was just myself and my daughter. Breakfast was very tasty with plenty choice.
Stayed 1 night in Oct 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service
Great central location with small carpark nearby
Stayed 1 night in Oct 2025

10/10 Excellent

Archie, Fulshear

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff
Stayed 7 nights in Sep 2025

10/10 Excellent

Scott

Stayed 1 night in Aug 2025

6/10 Okay

Stuart

Liked: Cleanliness, property conditions & facilities, room comfort

Dark room

Room was dark and with no view, not many coffee satchets left in room. Parking is atrocious, not many spaces and most were taken by employees.
Stayed 2 nights in Sep 2025

6/10 Okay

Malcolm

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Other than very poor customer service at check-in, this was a satisfactory stay. Upgraded rooms and good. Main front door glass panel is smashed and not a good look.
Stayed 1 night in Sep 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a room on the first floor it was clean and comfortable, the reception staff were friendly and helpful. We spent some time in the bar, the breakfast was really nice great choice nice food. The hotel is really central for Aberdeen I wouldn’t hesitate to recommend it.
Stayed 2 nights in Sep 2025

10/10 Excellent

Victoria, New Westminster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful stay, the staff are helpful and kind. The breakfast was delicious and included. The area is very walkable. I even walked to the Beach and it was only about 30 minutes. Truely wonderful and highly recommend. Ask for a different room than 311 if you want a view though.
Stayed 1 night in Sep 2025

6/10 Okay

Renita

Liked: Staff & service

Not for us

The room has a horrible smell that is strong and won’t go away. Carpet needs deep cleaning or to be replaced. Furniture is dated and looks dirty. No trash can in room. Front desk is very nice and knowledgeable.
Stayed 1 night in Sep 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. Please thank the woman who was working the front desk today sun 31st. She held my luggage for me while I could go around the city and I am so grateful!
Stayed 1 night in Aug 2025

8/10 Good

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is an excellent choice and I've stayed here multiple times. The location is great: an easy walk from the rail station, and close to shops, dining options, bus stops and points of interest. The neighbourhood is surprisingly quiet at night, which means a good sleep. The hotel dining is quite good, with vegetarian options and a varied menu. Perhaps the best element is the staff, who are consistently friendly and accommodating. Despite prevalent corporate policies emphasizing profit over people, resulting in chronic understaffing and overworked employees, the staff of this hotel make the difference. With its charming architecture, clean rooms, helpful staff, and a comfortable feel, I will gladly continue to stay here every time I visit Aberdeen.
Stayed 4 nights in Aug 2025