Hilton Garden Inn Albuquerque / Journal Center

3.0 star property

Photo gallery for Hilton Garden Inn Albuquerque / Journal Center

Terrace/patio
Lobby
Indoor pool
Junior Suite, One King Bed
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
5320 San Antonio Dr. NE, Albuquerque, NM, 87109
  • Place, ITT Technical Institute
    ‪10 min walk‬
  • Place, BPO Hospital
    ‪14 min walk‬
  • Place, Cliff's Amusement Park
    ‪2 min drive‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪14 min drive‬

Room options

One King Bed, Roll In Shower

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, One King Bed

8.4 out of 10
Very good
(5 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Room, Accessible

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Junior King Suite With Sofabed

  • Sleeps 4

King Room with Roll-In Shower - Disability Access

  • Sleeps 3

Premium King Room

  • Sleeps 3

2 Queen Beds Room

  • Sleeps 4

King Room

  • Sleeps 3

Room, 1 King Bed

9.0 out of 10
Wonderful
(21 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(28 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Albuquerque

Located in Albuquerque (Northeast Heights), Hilton Garden Inn Albuquerque / Journal Center is within a 10-minute drive of Balloon Fiesta Park and University of New Mexico. .This hotel is 9 mi (14.4 km) from Kirtland Air Force Base and 1.5 mi (2.4 km) from Cliff's Amusement Park.

What's nearby

  • ITT Technical Institute - 10 min walk - 0.9 km
  • BPO Hospital - 14 min walk - 1.2 km
  • Cliff's Amusement Park - 2 min drive - 1.9 km
  • Cinemark Century Rio Plex 24 - 3 min drive - 3.8 km
  • La Luz Trail - 4 min drive - 2.3 km

Getting around

  • Alvarado Transportation Center - 17 min drive
  • Albuquerque International Sunport (ABQ) - 18 min drive

Restaurants

  • ‪Circle K - ‬19 min walk
  • ‪Sadie's - ‬2 min drive
  • ‪Whataburger - ‬17 min walk
  • ‪Cracker Barrel - ‬1 min walk
  • ‪Olive Garden - ‬3 min drive

About this property

Hilton Garden Inn Albuquerque / Journal Center

Suburban hotel with an indoor pool and a restaurant
Hilton Garden Inn Albuquerque / Journal Center offers 94 accommodations with complimentary newspapers and coffee/tea makers. Beds feature down comforters. Flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 94 guestrooms featuring microwaves and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Enjoy American cuisine at The Garden Grille and Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Garden Grille and Bar - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 4 per night; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Garden Grille and Bar

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - April 2022

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: USD 1.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 17.00 per person
  • Self parking fee: USD 4.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Albuquerque Journal Center
Hilton Garden Inn Journal
Hilton Garden Inn Journal Hotel
Hilton Garden Inn Journal Hotel Albuquerque Center
Hilton Garden Inn Albuquerque Journal Center Hotel
Hilton Garden Inn Journal Center Hotel
Hilton Garden Inn Journal Center
Hilton Garden Inn Albuquerque / Journal Hotel Albuquerque
Hilton Garden Inn Albuquerque / Journal Center Hotel
Hilton Garden Inn Albuquerque / Journal Center Albuquerque
Hilton Garden Inn Albuquerque / Journal Center Hotel Albuquerque

Hilton Garden Inn Albuquerque / Journal Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 462 out of 866 reviews
Rating 8 - Good. 251 out of 866 reviews
Rating 6 - Okay. 92 out of 866 reviews
Rating 4 - Poor. 34 out of 866 reviews
Rating 2 - Terrible. 27 out of 866 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

William

Stayed 1 night in Oct 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very comfortable and clean.
Stayed 3 nights in Oct 2025

6/10 Okay

Manuel

I called about a early check and was told
Stayed 2 nights in Oct 2025

10/10 Excellent

ha

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Stayed 1 night in Sep 2025

6/10 Okay

Israel

Stayed 3 nights in Oct 2025

8/10 Good

Wesley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great except the bar staff was very unprofessional and rude. They need to be retrained on customer service. There was not enough parking. Box trucks were allowed to take 5-6 spaces overnight leaving no where to park legally.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kenneth, Temecula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I’m in Albuquerque I stay at this hotel. Front desk staff have always been friendly. It’s in a great location. Hotel is clean and quiet!
Stayed 2 nights in Oct 2025

8/10 Good

Florence, Killeen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to the ballon festival park. Would stay there again
Stayed 2 nights in Oct 2025

8/10 Good

Wesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was fast, nice and professional. The bar staff was rude and unprofessional. Wanted to visit with other guests but was told to leave area in case someone wanted to eat or order a drink. The only action going on was employees watching the end of Monday night football loudly. There’s no real place for guest to sit and visit with each other.
Stayed 2 nights in Oct 2025

6/10 Okay

Tiffany

Travelled with family
Liked: Cleanliness, staff & service
Staff was great. Friendly. Helpful. The room didn’t have any linens or pillows for the pullout bed and there wasn’t any extra toilet paper. The toilet wasn’t flushing well, but anytime we called down we got what we needed quickly.
Stayed 3 nights in Oct 2025

8/10 Good

Silvia

Stayed 2 nights in Sep 2025

8/10 Good

Ann

Stayed 1 night in Oct 2025

10/10 Excellent

tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed and quiet room
Stayed 1 night in Oct 2025

8/10 Good

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Oct 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not like the fact that breakfast was not complimentary. I paid $11 for a plain bagel and cream cheese. And it was stale.
Stayed 3 nights in Oct 2025

6/10 Okay

Tina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Rooms were nice and spacious but they did not accommodate to my "special requests". I had asked for adjoining rooms and made a call to make sure that was down for my reservations and also had them in my original reservation notes. When I tried to get my rooms moved they were unable too.
Stayed 2 nights in Aug 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

John

Stayed 2 nights in Sep 2025

8/10 Good

Melissa

Stayed 1 night in Sep 2025

10/10 Excellent

Carleton

Stayed 1 night in Sep 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Donald

Stayed 1 night in Sep 2025

10/10 Excellent

Thea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Juanita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really friendly and attentive to our needs. Very clean and we felt safe.
Stayed 2 nights in Jun 2025

8/10 Good

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Good option for the town
Stayed 3 nights in May 2025