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Hilton Garden Inn El Paso / University

3.0 star property

Photo gallery for Hilton Garden Inn El Paso / University

Meeting facility
Outdoor pool, pool loungers
Exterior
Terrace/patio
In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
111 W University Ave, El Paso, TX, 79902
  • Place, University of Texas at El Paso
    ‪1 min walk‬
  • Place, Las Palmas Medical Center
    ‪5 min walk‬
  • Place, Sun Bowl Stadium
    ‪9 min walk‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪12 min drive‬

Room options

View all photos for Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Room

9.0 out of 10
Wonderful
(27 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Two Queens

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Two Queens

9.0 out of 10
Wonderful
(30 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Room

9.6 out of 10
Exceptional
(22 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible

8.6 out of 10
Excellent
(10 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Parlor)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room (Parlor)

  • 37 sq m
  • Sleeps 2
  • 1 Single Murphy Bed

King Room

  • Sleeps 3

King Room With Bathtub-Mobility/Hearing Accessible

  • Sleeps 2

One-Bedroom King Suite

  • Sleeps 5

One-Bedroom Queen Suite

  • Sleeps 5

2 Queen Beds Room

  • Sleeps 4

Room With 2 Queen Beds And Bathtub-Mobility/Hearing Accessible

  • Sleeps 4

Parlor-Murphy Bed Only

  • Sleeps 2

Suite With Two Queen Beds And Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 5

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About the area

El Paso

With a stay at Hilton Garden Inn El Paso / University in El Paso, you'll be within a 5-minute drive of Sun Bowl Stadium and Paso del Norte International Bridge. .This hotel is 8.4 mi (13.5 km) from Fort Bliss and 9.6 mi (15.5 km) from American Consulate.

What's nearby

  • University of Texas at El Paso - 1 min walk - 0.1 km
  • Las Palmas Medical Center - 5 min walk - 0.5 km
  • UTEP Theater - 5 min walk - 0.5 km
  • Sun Bowl Stadium - 9 min walk - 0.8 km
  • Don Haskins Center - 9 min walk - 0.8 km

Getting around

  • El Paso Union Depot - 10 min drive
  • El Paso International Airport (ELP) - 19 min drive

Restaurants

  • ‪Circle K - ‬2 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Whataburger - ‬2 min walk
  • ‪Raising Cane's Chicken Fingers - ‬4 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Hilton Garden Inn El Paso / University

Hotel with a rooftop terrace, near Sun Bowl Stadium
Hilton Garden Inn El Paso / University offers 153 accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This El Paso hotel provides complimentary wired and wireless Internet access. 36-inch LCD televisions come with premium cable channels. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 153 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a ballroom. Guests can get around on the complimentary shuttle, which operates within 3 mi.
You can enjoy a meal at Great American Grill serving the guests of Hilton Garden Inn El Paso / University, or stop in at the grocery/convenience store. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is complimentary during limited hours.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Great American Grill - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6 AM to 10 PM
  • Free area shuttle up to 3 mi
  • Secured, covered parking on site (USD 10 per day)
  • Limited on-site self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 17 for adults and USD 8 to 17 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 36-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 17 for adults, and USD 8 to 17 for children
  • Covered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn El Paso University
Hilton Garden Inn University El Paso
Hilton Garden Inn University Hotel El Paso
Hotel Hilton Garden Inn El Paso / University El Paso
Hotel Hilton Garden Inn El Paso / University
Hilton Garden Inn El Paso University Hotel
Hilton Garden Inn El Paso University
El Paso Hilton Garden Inn El Paso / University Hotel
Hilton Garden Inn El Paso / University El Paso
Hilton Garden Inn University Hotel
Hilton Garden Inn University
Hilton Paso University Paso
Hilton Paso University Paso
Hilton Garden Inn El Paso / University Hotel
Hilton Garden Inn El Paso / University El Paso
Hilton Garden Inn El Paso / University Hotel El Paso

Hilton Garden Inn El Paso / University Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 621 out of 1002 reviews
Rating 8 - Good. 214 out of 1002 reviews
Rating 6 - Okay. 82 out of 1002 reviews
Rating 4 - Poor. 48 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Brian

Disliked: Staff & service
Because of weather, we had to change our plans and checkout one day early. I asked the clerk at the front desk if he could refund the cost for that one-day. He said I'd have to contact Expedia. Since we were on the road, I didn't have a chance to contact Expedia on the same day. When I spoke with an Expedia representative several days later, she said that the Hilton Hotels would not issue a credit for the day we did not use because we did not contact them on that day. I issued a complaint on the survey given us by Hilton Hotels and was never contacted. Just beware.
Stayed 3 nights in Oct 2025

2/10 Terrible

Anthony

Stayed 1 night in Oct 2025

10/10 Excellent

Josue

Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Edward, Tallahassee

Stayed 2 nights in Sep 2025

8/10 Good

Ricardo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and quiet.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sergio, Allen

Stayed 1 night in Oct 2025

10/10 Excellent

TOMMY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff helped with returning items we accidently left behind.
Stayed 1 night in Sep 2025

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel two blocks from UTEP campus. Several restaurants nearby. Easy access to I-10. Fifteen minutes from downtown.
Stayed 2 nights in Sep 2025

4/10 Poor

Jesse

Travelled with family
Liked: Staff & service, amenities
I booked a double queen for a stop on a cross country road trip with my brother and dog. They were over booked and I had to sleep on a trundle bed that was the worst. Nice staff, but I woke my brother up every time I tossed and turned on that uncomfortable slab of a bed. Barely slept.
Stayed 1 night in Sep 2025

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service and cleanliness was very nice. I definitely recommend it. I would stay there again
Stayed 1 night in Sep 2025

10/10 Excellent

Alexya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Marc

Stayed 3 nights in Sep 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
The bartender and light bites was great….we ate there every evening after playing in the tennis tournament. I one issue is breakfast is served at 7:00
Stayed 3 nights in Sep 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Aug 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had all the essentials plus a little bit more. I would definitely stay again.
Stayed 1 night in Sep 2025

8/10 Good

Arturo, Lubbock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good overall, the only setbacks are the maintenance upkeep like the shower grout had visual spots of mold, furniture dings, walls and ceiling needing paint touch up.
Stayed 1 night in Aug 2025

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay by UTEP

The staff is amazing, the rooms were clean and comfy. The only issue was the mini fridge made so much noise I could hardly sleep. I just unplugged it until morning, but you could hear it when you walked in the room. Housekeeping could’ve noticed and fixed it. The food and drinks were amazing at the bar!! Wasnt expecting to have to pay for parking ($10/day) but I didn’t look before going. Nice area, walking distance to lots of stuff.
Stayed 2 nights in Sep 2025

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, property conditions & facilities
great people
Stayed 1 night in Aug 2025

10/10 Excellent

Nichole

Stayed 1 night in Aug 2025