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The hotel is in a good location to walk to the main promenade in Papeete, Although it’s not a pretty neighborhood. Quite a few shuttered businesses but felt completely safe to walk around day or night. The street noise is present if in one of the street facing rooms. It has a pool that is having a reno, but it’s nice and looks out towards the hillside. The workout room was sufficient and I appreciated it being included. We didn’t use the spa. The staff were efficient and helpful. They offer luggage storage which was great. Overall I would stay here again for a stopover. My biggest complaint is there is no outlet in the bathroom and no mirror in the bedroom where the outlets are. If you want to use any hair appliances, there is no way to see yourself.

I stayed here because it's close to the airport, and I thought I could walk, but it's too dangerous to walk - you pretty much have to take a taxi, which is $20 each way from the airport. Also, I thought they had a cafe or something there, but there is no food (just a vending cooler), so if I'm paying $20 each way to get here, I'd probably stay somewhere else for the price.

Lovely hotel, rooms are nicely styled, roof top bar and resturant were wonderful. If you are coming or going by the ferry super convenient. Nothing else is great around this hotel neighborhood is kind of run down but our Uber driver said it is in process for re development. Staff was excellent!

Stayed 6 nights in an overwater bungalow as part of a long trip to the islands of both Hawaii and French Polynesia. Service provided by our assigned concierge, Kea, was better than any butler service I have had over the years at other luxury hotels. The property is lovely and well kept. The bungalow was spacious, updated, and clean. Unfortunately there were a number of things that diminished the overall experience. First, the noise. I’ve stayed in overwater accommodations previously in The Maldives, Indonesia, and Colombia. I am currently at the Intercontinental La Moana in Bora Bora in an over water bungalow. It is serene and wonderful. I anticipated a similar experience of serenity and tranquility in Tahiti. But, instead, I had to listen to very loud music and announcements that went well past 10PM at night. Having traveled the world over the past 35 years I always have silicon ear plugs to dull the noise. Even with the earplugs, however, it was still loud. Some of the noise came from nearby but much of it was from the Intercontinental. In French Polynesia the year round humidity is between 80 and 90 percent. The average daily temperature hovers around 30. The fans in the dining areas were not sufficient to provide a comfortable dinning experience — even in shorts, tank top, and flip flops. The food was mediocre including at La Lotus. WiFi in room was ok but was not available in the gym and other areas of the property. This hotel pales in comparison to many other resorts.

Front desk staff was friendly and helpful

We were really enjoyed every minute our vacation! The staff were excellent! I would like to say special thanks for help my request ( birthday surprise) to Maima. She did a great job to prepare my husband surprise present. The room was spotless the restaurant was great. The bar was fun,many nights were live music on. The beach and the ocean were clean and gorgeous. The place was overall our expectations. We spent more than a week in the bungalow. Highly recommend this place.