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DoubleTree by Hilton Hotel Austin Northwest Arboretum

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel Austin Northwest Arboretum

Restaurant
Executive lounge
Property amenity
Reception
Outdoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Parking available

Explore the area

View map
8901 Business Park Dr, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    ‪19 min walk‬
  • Domain Northside
    ‪3 min drive‬
  • Q2 Stadium
    ‪4 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(58 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

King, Accessible, Bathtub

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King, Junior Suite, 1 King Bed, Non Smoking

King, Junior Suite, 1 King Bed, Non Smoking | Living area

King, Junior Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(36 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Breakfast, lunch and dinner served

DoubleTree by Hilton Austin

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 1,015 reviews
The price is NZ$239
includes taxes & fees
26 Sept - 27 Sept
DoubleTree by Hilton Austin

About the area

Austin

When you stay at DoubleTree by Hilton Hotel Austin Northwest Arboretum in Austin, you'll be in the business district, within a 15-minute drive of University of Texas at Austin and Sixth Street. .This hotel is 12.1 mi (19.5 km) from Lake Travis and 5.4 mi (8.7 km) from Lake Austin.

What's nearby

  • Arboretum at Great Hills Mall - 19 min walk - 1.6 km
  • Domain Northside - 3 min drive - 4.1 km
  • Q2 Stadium - 4 min drive - 3.0 km
  • St. David's North Austin Medical Center - 5 min drive - 6.4 km
  • University of Texas at Austin - 10 min drive - 12.0 km

Getting around

  • Austin Station - 11 min drive
  • Kramer Station - 11 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 21 min drive

Restaurants

  • ‪Panera Bread - ‬3 min drive
  • ‪Dave & Buster's - ‬17 min walk
  • ‪Casa do Brasil - ‬5 min drive
  • ‪Taco Cabana - ‬4 min drive
  • ‪Lupe Tortilla - ‬4 min drive

About this property

DoubleTree by Hilton Hotel Austin Northwest Arboretum

Hotel in Austin with a fitness center and a 24-hour business center
DoubleTree by Hilton Hotel Austin Northwest Arboretum offers 194 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 194 guestrooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and complimentary newspapers.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Austin? This hotel has 6500 square feet (604 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Centre Lounge - Onsite bar.
Overlook Restaurant - This lobby lounge specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Centre Lounge
  • Overlook Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 6,500 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (79 centimetre high)
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.0
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 20 per person
  • Self parking fee: USD 15 per night (in/out privileges)
  • Early check-in fee: USD 50.0 (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Austin-NW Plaza/Arboretum Area
Holiday Inn Plaza/Arboretum
Holiday Inn Plaza/Arboretum Hotel
Holiday Inn Plaza/Arboretum Hotel Austin-NW Area
DoubleTree Hilton Hotel Austin Northwest Arboretum
DoubleTree Hilton Hotel Arboretum
DoubleTree Hilton Austin Northwest Arboretum
DoubleTree Hilton Arboretum
Holiday Inn Austin Nw Plaza/Arboretum Hotel Austin
Holiday Inn Arboretum
DoubleTree by Hilton Hotel Austin Northwest Arboretum Hotel
DoubleTree by Hilton Hotel Austin Northwest Arboretum Austin

Reviews

DoubleTree by Hilton Hotel Austin Northwest Arboretum Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 405 out of 1002 reviews
Rating 8 - Good. 237 out of 1002 reviews
Rating 6 - Okay. 151 out of 1002 reviews
Rating 4 - Poor. 98 out of 1002 reviews
Rating 2 - Terrible. 111 out of 1002 reviews

Reviews

10/10 Excellent

doug

Stayed 1 night in May 2025

2/10 Terrible

COURTNEY

Stayed 1 night in Jun 2025

6/10 Okay

Elvis

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Room was ok it was clean at least. Rest of hotel not so much. Large roaches in hallways. Very dusty especially by the bar area. Pool was dirty and no chairs at the pool at all. Double tree has great properties but it seems this one has been forgotten! Front desk African American lady does overnights she’s terrible. Attitude to go with it as well!
Stayed 3 nights in Jun 2025

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Stayed 1 night in Jun 2025

4/10 Poor

Yujie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place is not clean, when I check in room, toilet is not flushed completely, very dirty poor. Kitchen closed one day during my stay. Food is expensive. Will not come back.
Stayed 3 nights in May 2025

2/10 Terrible

adrian

Stayed 1 night in May 2025

2/10 Terrible

Danny, Orange

Liked: Cleanliness
Can’t check in. System issues. Manager Grant Becket, (512)343-0888, allowed to cancel with a full refund as he wrote ơn his business card. I cancelled it and try to book another place. So bad!!!! Wasted my three hours of waiting. Need Expedia refund my money.
Stayed 1 night in May 2025

4/10 Poor

William

Disliked: Cleanliness, property conditions & facilities
My shower didn’t work and the property appeared to be in disrepair. House keeping was knocking on my door at 8:15 am trying to clean the room for some reason.
Stayed 1 night in May 2025

4/10 Poor

Kaden

Stayed 2 nights in May 2025

10/10 Excellent

Kade

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Ronnie

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great service let down by some specifics

The lady at the front desk was excellent on checkin and check out. Two things let the stay down. The place smelled of weed in the elevator, in the entrance and even in our room. Second $4 for a bottle of water in our room!
Stayed 1 night in May 2025

10/10 Excellent

Zsolt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Matt

Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Disliked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
It was nice but only lukewarm water for showers.
Stayed 1 night in May 2025

6/10 Okay

Jessica

Travelled with family
When I attempted to look out my window it was to the inside of the property which if curtains left open anyone could be watching inside the room.
Stayed 2 nights in May 2025

2/10 Terrible

Nathaniel

Stayed 2 nights in May 2025

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Our overall stay at the property was sufficient.
Stayed 2 nights in Apr 2025

2/10 Terrible

Pamme Mickelson

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If there was an option for no stars that’s how I would have rated it. No hot water, renovation trash and mess everywhere. The AGM was so rude and disrespectful. He made a rude comment about my hearing impairment. We didn’t stay, had to get a different hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Quirino

Stayed 2 nights in Apr 2025

6/10 Okay

Debbie

Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice and affordable spot and close to downtown
Stayed 2 nights in May 2025

10/10 Excellent

Ruth

Liked: Cleanliness
Stayed 2 nights in Apr 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is being renovated so as can be expected there was dust due to construction. The hotel is indeed in need of renovation as it is quite outdated. The room was clean and the staff was friendly and helpful. Given the circumstances, I would rate it an overall good. The snack bar is very overpriced. A small bottle of wine was $27! A small bottle of ice ta was $8.50!
Stayed 2 nights in May 2025

2/10 Terrible

Justin

Business traveller
Liked: Amenities
Will not be booking with you guys anymore I booked a room some how not on my part got booked for the next day . Guys showed up and we had to purchase a room( which we already paid for. So instead of just moving the day I had pay for another room and didn’t get my money back so there’s that
Stayed 1 night in May 2025