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Tru By Hilton Austin NW Arboretum, TX

2.5 star property

Photo gallery for Tru By Hilton Austin NW Arboretum, TX

Terrace/patio
Free daily buffet breakfast
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
11603 Jollyville Rd, Austin, TX, 78759
  • Place, Quarry Field
    ‪3 min drive‬
  • Place, Apple Inc.
    ‪4 min drive‬
  • Place, University of Texas at Austin
    ‪12 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

9.2 out of 10
Wonderful
(82 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Mob/Hearing, Roll-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Mob/Hearing, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(48 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

King Room

  • Sleeps 2
  • Free Wi-Fi

King Room-Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2
  • Free Wi-Fi

King Room With Tub-Mobility Accessible

  • Sleeps 2
  • Free Wi-Fi

2 Queen Beds Room

  • Sleeps 4
  • Free Wi-Fi

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4
  • Free Wi-Fi

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4
  • Free Wi-Fi

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About the area

Austin

Located in Austin, Tru By Hilton Austin NW Arboretum, TX is within a 15-minute drive of University of Texas at Austin and Sixth Street. .This hotel is 9.9 mi (15.9 km) from Lake Travis and 11.2 mi (18 km) from Moody Center.

What's nearby

  • Quarry Field - 3 min drive - 2.7 km
  • Apple Inc. - 4 min drive - 2.6 km
  • University of Texas at Austin - 12 min drive - 19.1 km
  • Sixth Street - 14 min drive - 21.7 km
  • Lake Travis - 16 min drive - 17.9 km

Getting around

  • Kramer Station - 11 min drive
  • Austin Station - 18 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 23 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Rudy's Country Store & Bar-B-Q - ‬6 min walk
  • ‪P. Terry's Burger Stand - ‬15 min walk
  • ‪Chuy's - ‬3 min walk

About this property

Tru By Hilton Austin NW Arboretum, TX

Tru By Hilton Austin NW Arboretum, TX offers 121 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch LED televisions come with premium cable channels and Netflix.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 121 air-conditioned rooms featuring iPod docking stations and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
This smoke-free hotel was built in 2022.
A complimentary buffet breakfast is served daily.
Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • IPod dock
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 50 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Austin NW Arboretum, TX Hotel
Tru By Hilton Austin NW Arboretum, TX Austin
Tru By Hilton Austin NW Arboretum, TX Hotel Austin

Tru By Hilton Austin NW Arboretum, TX Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 747 out of 1011 reviews
Rating 8 - Good. 173 out of 1011 reviews
Rating 6 - Okay. 45 out of 1011 reviews
Rating 4 - Poor. 25 out of 1011 reviews
Rating 2 - Terrible. 21 out of 1011 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities
the room was great
Stayed 2 nights in Jan 2026

10/10 Excellent

Maritza

Stayed 3 nights in Feb 2026

8/10 Good

Penny, LasVegas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was lovely. The room and public areas were very clean and inviting. However there is a loud noise from outside that makes sleeping difficult. It sounds like construction, although we saw no construction in the area. It's like if there were a giant metal tube and someone is throwing stuff down it every 45 minutes or so.
Stayed 1 night in Feb 2026

10/10 Excellent

Tess

Stayed 2 nights in Feb 2026

8/10 Good

Josh

Stayed 1 night in Feb 2026

10/10 Excellent

Kim

Stayed 2 nights in Jan 2026

10/10 Excellent

Nassim, San Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Monte

Liked: Cleanliness, staff & service, amenities
This is our “go to” motel in the Austin area! Secure location, clean motel, helpful employees and comfortable rooms! We’ll be back!
Stayed 1 night in Jan 2026

10/10 Excellent

Annette

Stayed 1 night in Jan 2026

10/10 Excellent

Matteson

Liked: Cleanliness, amenities, property conditions & facilities
Clean, convenient location, friendly staff.
Stayed 4 nights in Nov 2025

10/10 Excellent

John Cory

Travelled with family
Liked: Cleanliness, staff & service, amenities
YES JD WAS AWESOME
Stayed 1 night in Jan 2026

10/10 Excellent

Morgan

Stayed 1 night in Jan 2026

10/10 Excellent

Luis

Stayed 1 night in Jan 2026

10/10 Excellent

javier

Stayed 1 night in Jan 2026

10/10 Excellent

Andie

Stayed 2 nights in Jan 2026

8/10 Good

Destiniy

Stayed 3 nights in Jan 2026

8/10 Good

Kevin

Stayed 1 night in Dec 2025

8/10 Good

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed staying here for the night. There are only 2 things I would change: The pillows were too flat, and I wish there was more variety for breakfast (more fruit, jams, and biscuits)
Stayed 1 night in Jan 2026

10/10 Excellent

Dustin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s clean, nice and affordable. When I needed help, I could always find someone.
Stayed 2 nights in Dec 2025

10/10 Excellent

MINSEOP

Liked: Cleanliness, amenities, property conditions & facilities
clean
Stayed 1 night in Jan 2026

8/10 Good

Jamira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
decent hotel, although the breakfast was lacking, there was some sort of stench on the 4th floor hallway, and the walls are super thin. good for the price i would say.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rupert

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless staff very accommodating all is well.
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

10/10 Excellent

Kamran

Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Stayed 1 night in Jan 2026