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All Ritmo Cancun Resort & Water Park - All Inclusive

3.5 star property

Photo gallery for All Ritmo Cancun Resort & Water Park - All Inclusive

Private beach, white sand, sun-loungers, beach umbrellas
Water park
Exterior
Water park
Beach/ocean view

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Parking included
  • Restaurant

Explore the area

View map
Km. 1.5 Carretera a Puerto Juarez, Punta Sam, Cancun, QROO, 77500
  • Place, El Niño Beach
    ‪11 min walk‬
  • Place, El Meco Archaeological Site
    ‪14 min walk‬
  • Place, Plaza Las Americas
    ‪15 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪46 min drive‬

Room options

View all photos for Master Suite Garden View

Master Suite Garden View

Master Suite Garden View

  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds

View all photos for Jacuzzi Ocean View

In-room safe, individually decorated, individually furnished

Jacuzzi Ocean View

  • Ocean view
  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, individually decorated, individually furnished

Standard Room

  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Junior Suite, Sea View

In-room safe, individually decorated, individually furnished

Junior Suite, Sea View

  • Sea view
  • 51 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

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About the area

Cancun

A stay at All Ritmo Cancun Resort & Water Park - All Inclusive places you in the heart of Cancun, within a 5-minute drive of El Meco Archaeological Site and Gran Puerto Pier. .This all-inclusive resort is 4.4 mi (7.1 km) from Plaza Las Americas.
View more Resorts in CancunOpens in a new window

What's nearby

  • El Niño Beach - 11 min walk - 1.0 km
  • El Meco Archaeological Site - 14 min walk - 1.2 km
  • Plaza Las Americas - 15 min drive - 8.2 km
  • Moon Palace Golf Club - 47 min drive - 33.5 km
  • Punta Sur - 59 min drive - 17.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 37 min drive

Restaurants

  • ‪Restaurant Flamingos - ‬2 min drive
  • ‪Puerto Xtabay | Marina & Cantina De Mar - ‬4 min walk
  • ‪restaurant marina "las jaibas - ‬4 min walk
  • ‪Restaurante Las Gaviotas - ‬4 min walk
  • ‪El Kiosco Verde - ‬3 min drive

About this property

All Ritmo Cancun Resort & Water Park - All Inclusive

All Ritmo Cancun Resort & Water Park - All Inclusive offers 147 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. These individually decorated and furnished accommodations include dining tables. Televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
A private beach, an outdoor tennis court, complimentary bicycles, and a complimentary water park are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 147 individually decorated guestrooms. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Relax and unwind with massages and facials. After dipping into one of the 2 outdoor pools, you can spend some time at the private beach. Additional amenities at this Colonial resort include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite at El Palmar, one of the resort's 5 restaurants. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
El Palmar - Overlooking the ocean, this buffet restaurant serves breakfast, lunch, and dinner.
Ostras & Oysters - This restaurant overlooks the ocean and specializes in international cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Pancho Villa - This restaurant overlooks the garden and specializes in Mexican cuisine. Reservations are required. Open select days.
Góndola - This restaurant overlooks the ocean and pool and specializes in Italian cuisine. Reservations are required. Open select days.
Cena Show Teatro - This buffet restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Open select days.

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Bicycling
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball
Kids club

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cena Show Teatro
  • El Palmar
  • Góndola
  • Ostras & Oysters
  • Pancho Villa

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Gym
  • Hot tub
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Sailing
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's dinnerware
  • Children's pool
  • Dining table
  • Free children's club
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Banquet hall
  • Built in 1985
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the swimming pool or fitness facility

Property is also known as

Sea Adventure Water Park Cancun
All Ritmo Cancun Resort Water Park All Inclusive
All Ritmo Resort Water Park All Inclusive
Ritmo Cancun Water Park
Ritmo Water Park
All Ritmo Cancun Water Park All Inclusive
All Ritmo Water Park All Inclusive
Sea Adventure Resort Water Park All Inclusive
Ritmo Water Park Inclusive

All Ritmo Cancun Resort & Water Park - All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 238 out of 1001 reviews
Rating 8 - Good. 230 out of 1001 reviews
Rating 6 - Okay. 205 out of 1001 reviews
Rating 4 - Poor. 159 out of 1001 reviews
Rating 2 - Terrible. 169 out of 1001 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

jerry

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The place was very outdated. It was clean. The staff was nice. It had the smallest buffet I have ever seen . We did not starve but it was not good. Need to spend an extra dollar and go somewhere different.
Stayed 7 nights in Feb 2026

2/10 Terrible

andrea

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The food is disgusting. Hot dogs for breakfast everyday served as ‘sausage’. The pizza dough was raw every time. The stewed chicken had bone shards throughout so really unnerving to eat. Most of the time they served whatever wasn’t eaten the day before. It tasted awful. Fishy taste on chicken, rice, eggs etc. we all got sick from eating there. The rooms were dirty. Toothpaste spray on the mirror. Grim rings in the shower. There’s drains in the bathroom floors that smell like raw sewage. The beds didn’t have mattresses protectors. Old worn out linens. Dirty finger prints on the walls. Boogers & a clump of blood dried to the shower wall. The sliding door to our balcony didn’t lock. Told the front desk but they said it was fine. Completely disregarded issues. Oh and the bugs. Bugs were crawling on the dessert table & dead bugs in our room. Huge dead spider & a dead scorpion in or friends room. They were also told it wasn’t an issue & to clean it up themselves. The bathrooms by the pool lacked toilet seats. The pool has tiles broken all over & at the bottom of it. The deck hasn’t been painted in years so paint chips & splinter everywhere. The waterpark was the grossest of all. I reported that I found human waste, yes, poop, on the stairs up to a slide. They did not close the waterpark. It took over 20 minutes for someone to come over and when they did all they did was sweep it up with a dustpan. This place is unhealthy. You are putting yourself and your family at risk if you book
Stayed 6 nights in Feb 2026

4/10 Poor

Lenika

Travelled with family
Very dated hotel which is fine but priced a bit high for what is offers. Food choices were limited and waterpark nothing like photos.No wifi anywhere in hotel other then lobby which is always loud and busy so no good for doing online work or schooling.
Stayed 6 nights in Feb 2026

2/10 Terrible

Kristal

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We felt scammed by this hotel. Nothing was as promised. We selected the junior royal suite with ocean view, for the kitchenette.We have party members with chronic illnesses and we knew we would need to spend extra time in the room.The room did not include the following items as advertised: table and chairs, microwave, kettle, coffee maker, toaster, dishware. We let the front desk know,they said they’d send it up immediately, but never did. The waterslides have 4 slides, the platforms are coming apart, the piping is rusted. The beach had copious amounts of feces on it - they cleaned the sea weed and feces most days, but not on others. We were told they were turtle feces but it looked human and someone else told us the yachts at the dock next door empty their tanks into the water. The docks next door are only available by guided tours, the public ferry is $5 cab ride away. There is 4 restaurants, two serve hot dogs,hamburgers and fries at lunch. One is 3 meal buffet. One is adult only Italian. One lunch spot rotates dinner between Italian and Mexican - must get reservations at 7am. The buffet has the same foods with different sauces daily. Cheap options - chicken thighs, 3 dishes with jicama, grilled onions. Fruit and vegetables were limited. You can only eat food in restaurants. No snacks, except overpriced at boutique. Activities were inconsistent, sometimes they did them, sometimes they didn’t. Dinner theatre is just theatre, no food,etc.
Stayed 7 nights in Feb 2026

4/10 Poor

Michael

Travelled with family
Disliked: Amenities
It was very upsetting to have them chase me down when I wanted to bring food to my children because they had no other snack areas open and it was almost lunch time. Also they were very aggressively regulating the towels. Family of 5 and only w towels?
Stayed 1 night in Feb 2026

8/10 Good

Jack

Stayed 7 nights in Feb 2026

8/10 Good

Emily

Travelled with group
Liked: Cleanliness
Disliked: Amenities
This resort is dated, as some of the other rooms noted. The contents of the room varied, mine was obviously missing a couch; my friend's room was missing a coffee maker. That being said, I felt that it was clean enough, we had towels and hot water. There was a small room fridge with two sodas and two beers. Our party booked two rooms, which we had requested be adjoining, and I was told before arrival that could not be guaranteed. Upon arrival, we were told that the resort was full and our rooms were about as far apart in the building as one could go. That was disappointing since we had requested this prior to arrival.The food was better than most resorts I've been to. the buffet was ok, the grille was ok. The seated dinners, where you can order from the menu, were pretty decent. That being said, they advertise 5 restaurants on site, which is not factual. The grille also doubles as the mexican and italian dinner restaurants. These need reservations and rotate availability. Ostra and International also share the same space and rotate. In essence, for dinner, there are 3 restaurants - 2 that require reservations and the buffet.The swim up bar. This is one of the reasons that we made the decision to book this resort and it was CLOSED. We were told it's only open in peak season, which was confusing since we were told the resort was full at check in. I wouldnt say we had a bad stay but I would also say that there is some false advertising as far as the amenities.
Stayed 5 nights in Feb 2026

6/10 Okay

Jason

Booked the marina view didnt come with a fridge, coffee maker or dinning table. Got a coffee maker from the house keeper luckily. Room was bare but very clean.
Stayed 13 nights in Feb 2026

10/10 Excellent

Elizabeth

Stayed 5 nights in Feb 2026

8/10 Good

Misty

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I reserved 5 jacuzzi rooms....they only had one. The manager gave all 11 of us gold bands which was an upgrade. Staff was great. Room was great. Lots of activities. Made superbowl fun. I wish there was a larger food selection and there were things to eat after 10pm.
Stayed 3 nights in Feb 2026

8/10 Good

Amanda

Travelled with family and small children
great staff.
Stayed 5 nights in Feb 2026

4/10 Poor

Philip

Liked: Cleanliness
The food wasn’t all that, the place is really small, very outdated, beds were extremely hard pillows were way too big. It was hard to sleep. Luckily it was only for two days. I was ready to go home.
Stayed 2 nights in Feb 2026

6/10 Okay

Vladimir

Liked: Cleanliness
Stayed 7 nights in Jan 2026

4/10 Poor

Erica

Travelled with group
Disliked: Amenities, property conditions & facilities
Some notes! As far as the saying goes-you get what you pay for here. This was my first time to Mexico and I had no expectations really—I was ready for anything—and it was a good thing I was. The view from our upgraded suite was impeccable. However, the room was full of black mould on the blackout curtains, on furniture, in the bathroom and in the air conditioning-which we left off for the 8 days we stayed. The food was average, the buffet rarely changed and the Italian dinner was a joke. Half cooked pizza and microwave lasagna were not my idea of a romantic meal. We opted to try the other dining option for one dinner and the portions were also small and it seemed like the same deserts from the buffet. There was almost no entertainment—the dance performance in the lobby was decent, but trivia and karaoke were just not what I thought they’d be. I was told a mariachi’s performance would be on one of the nights, but it was trivia again…same game as the week before. a note about the bathroom stall in the theatre area, I got locked inside from a stuck lock and had to slide out of the bottom…I’m a small girl, so it was possible, but anyone else would have been doomed. I even tried calling for help but no one could hear me and I almost had a panic attack. We were followed by staff who would take pictures of guests and then immediately start texting on phones, which did make me feel uncomfortable. The arcade was missing game pieces and the gym had equipment missing also. Nice beach
Stayed 9 nights in Jan 2026

4/10 Poor

Ken

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
One of the worst resorts we’ve ever stayed at. We understood the price point, but this place is a dump and nothing like what’s advertised. The ocean view was beautiful—everything else was disgusting. Paper-thin walls, nonstop noise, and mold everywhere, including on the curtains and under the mattress. Food is terrible: one repetitive buffet, embarrassing “Italian” food, and beer so bad we left the resort to buy our own. There are no real activities—everything is broken or missing—and the rusted water park feels unsafe. Security is invasive and aggressive; we were falsely accused of smoking weed and threatened with police. The beach is beautiful but full of plastic. Zero care, zero maintenance. Would never return, not even for free.
Stayed 9 nights in Jan 2026

2/10 Terrible

Darcy

Disliked: Cleanliness, amenities
Terrible service. Rooms terrible no water in rooms Didn't get room that was requested
Stayed 2 nights in Jan 2026

10/10 Excellent

Ramiro, Gatineau

Stayed 3 nights in Feb 2026

2/10 Terrible

Jarrod

Stayed 8 nights in Jan 2026

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, property conditions & facilities
First…. We were not greeted when we arrived. Next…. We had no chairs on our balcony. I asked for a couple of chairs but still didn’t receive them. We had no table and chairs on our main floor… even though we should have. There were no hangars. We had to beg for an extra blanket. We had to ask everyday for wash cloths…. Some days we didn’t get them. When we checked out… the front desk was rude and told us that we couldn’t come back inside the property even though we left our luggage there so that we didn’t have to carry it all around town.
Stayed 6 nights in Jan 2026

10/10 Excellent

Darlene Soraida Orona

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great food, relaxing area, we went with our kids of 1,3, and 6 and they had a lot of fun in their water park. The arcade little spot can use a lot of work though. Best and nicest cleaning staff I’ve ever seen in a hotel.
Stayed 7 nights in Dec 2025

6/10 Okay

Denis

Liked: Cleanliness, amenities
There’s only 1 reasons to put 3 stars Rooms are really outdated and not taking care of properly they should replace a lot of things. For a 4 star hotel they need to replace stuff like bathroom fixtures, mattresses etc If the rooms were properly maintained I would stayed again because our kids and us had a good time. Waterpark and the beach is great. Everyone who works there are really nice and kind.It’s an older hotel and it has a character which I really loved.
Stayed 7 nights in Jan 2026

10/10 Excellent

Michel

Stayed 3 nights in Jan 2026

2/10 Terrible

Liyian

Travelled with family
Disliked: Amenities, property conditions & facilities
The room was completely destroyed. The bathroom was liking all the time. No waist your money and find a place with the minimum comfort. Very disappointed
Stayed 4 nights in Jan 2026

4/10 Poor

Doron, great neck

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
You get what you pay for. The food variety wasn’t great, and some basics for kids were missing — no pizza, chicken nuggets, or apple juice. No guacamole either. The daytime entertainment for kids and adults was about a C-minus, which is surprising for Mexico. That said, the hotel was calm, the waterpark was great, and the oceanfront location was very nice. Julio did a great job. Armando at the front desk — no. Next time, I won’t be cheap. I’ll pay a bit more and get better service, food, and kids’ entertainment.
Stayed 4 nights in Jan 2026

10/10 Excellent

Shannon

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent service from all staff. Waiter Jose from Ostras was phenomenal. We loved the food there best. Everything on that menu was delicious. We definitely had lots of food options all week. It is an older building but it’s a beautiful colonial style and right beside the beach. We loved that it was a smaller resort so we never felt it was too crowded. Room was spacious with a wrap around balcony with a view of the marina. Waterpark was enjoyed by both our boys and the soccer field was a nice perk. The boys also liked the on beach soccer and volleyball. There was a games room and activities daily for everyone. We enjoyed the location and walked to El Meco. This was a very affordable option. We also took day trips to Isla Mujeres via the ferry and Xcaret. We would definitely come back. Thank you to all the staff for the memorable week.
Stayed 7 nights in Jan 2026